Black screen with cursor problem. Need Help

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  1. Posts : 134,318
    Windows 11 Pro (x64) 23H2 Build 22631.3296
       #21

    Well then your screen shot looks just like mine .....only difference is mine works, I don't know why yours gives you that error msg.
      My Computers


  2. jlv
    Posts : 22
    Windows 10
    Thread Starter
       #22

    Did my screen shot show up? Its not showing up now on my laptop. It looked like my E drive with my USB stick said that the File System is "FAT32"

    OldMike65 said:
    Well then your screen shot looks just like mine .....only difference is mine works, I don't know why yours gives you that error msg.
      My Computer


  3. Posts : 134,318
    Windows 11 Pro (x64) 23H2 Build 22631.3296
       #23

    jlv said:
    Did my screen shot show up? Its not showing up now on my laptop. It looked like my E drive with my USB stick said that the File System is "FAT32"
    YES I saw your screen shot fine, and yes it was Fat32. Only thing left that I can think of, is for you to go into your bios and make sure the Secure Boot option is turned OFF .....then try to access your usb stick again.
      My Computers


  4. jlv
    Posts : 22
    Windows 10
    Thread Starter
       #24

    What would that been under? When I reboot to my BIOS, it pulls it up and give me 9 settings to go into. I looked around, but seem to be missing the Secure Boot. I have General, System Configuration, Video, Security, Performance, Power Management, POST Behavior, Wireless, and Maintenance. Of course there are subfiles under those, but I didn't see anything about a Secure Boot.

    OldMike65 said:
    YES I saw your screen shot fine, and yes it was Fat32. Only thing left that I can think of, is for you to go into your bios and make sure the Secure Boot option is turned OFF .....then try to access your usb stick again.
      My Computer


  5. Posts : 134,318
    Windows 11 Pro (x64) 23H2 Build 22631.3296
       #25

    1. Open the PC BIOS menu. You can often access this menu by pressing a key during the bootup sequence, such as F1, F2, F12, or Esc.
    2. Or, from Windows, hold the Shift key while selecting Restart. Go to Troubleshoot > Advanced Options: UEFI Firmware Settings.
    3. Find the Secure Boot setting, and if possible, set it to Disabled. This option is usually in either the Security tab, the Boot tab, or the Authentication tab.
    4. Save changes and exit. The PC reboots.
      My Computers


  6. Posts : 134,318
    Windows 11 Pro (x64) 23H2 Build 22631.3296
       #26

    Hey Arc any help or suggestions ......you have, please post them :)
      My Computers


  7. jlv
    Posts : 22
    Windows 10
    Thread Starter
       #27

    Okay. I think I found it. Under "Security" because that is all I have. I found an area labeled "Password Bypass". When I go into it it gives me the option to "Disabled", "Reboot Bypass", "Resume Bypass", "Reboot & Resume Bypass". Do you think this is the "Secure Boot"? That is the only thing I can find talking about "Boot". BTY, it is set to "Disabled".

    OldMike65 said:
    1. Open the PC BIOS menu. You can often access this menu by pressing a key during the bootup sequence, such as F1, F2, F12, or Esc.
    2. Or, from Windows, hold the Shift key while selecting Restart. Go to Troubleshoot > Advanced Options: UEFI Firmware Settings.
    3. Find the Secure Boot setting, and if possible, set it to Disabled. This option is usually in either the Security tab, the Boot tab, or the Authentication tab.
    4. Save changes and exit. The PC reboots.
      My Computer


  8. Posts : 134,318
    Windows 11 Pro (x64) 23H2 Build 22631.3296
       #28

    jlv said:
    Okay. I think I found it. Under "Security" because that is all I have. I found an area labeled "Password Bypass". When I go into it it gives me the option to "Disabled", "Reboot Bypass", "Resume Bypass", "Reboot & Resume Bypass". Do you think this is the "Secure Boot"? That is the only thing I can find talking about "Boot". BTY, it is set to "Disabled".
    It should be labeled Secure Boot ..... at least its that way in mine. So I am running out of ideas...
      My Computers


  9. jlv
    Posts : 22
    Windows 10
    Thread Starter
       #29

    I took a picture of the screen. I guess mine is different than yours. Black screen with cursor problem. Need Help-secure-boot.jpg


    OldMike65 said:
    It should be labeled Secure Boot ..... at least its that way in mine. So I am running out of ideas...
      My Computer


  10. Posts : 134,318
    Windows 11 Pro (x64) 23H2 Build 22631.3296
       #30

    That looks good, but its not secure boot. So unless its under another setting, then I have no idea why your USB Stick refuses to boot.

    Guess you could try that usb stick on another computer just to make sure it actually works. But you just might have to wait for another member who has more idea's that can help you jlv
      My Computers


 

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