1.    31 Mar 2016 #1

    stuck in safe mode

    i was given an asus laptop to repair(upgraded from win 8.1 to win 10).
    it was full of pups and at least 7 viruses. malwarebytes found them (517) but when asked to remove them it came back in an instance with "no items deleted your computer is safe).After several more efforts it came back with same message.
    in between this i was getting the message from defender your computer is at risk but defender is dealing with them.

    i eventualy got into safe mode can`t remeber how.to try defenders offline scanner. it came back with more bugs and system is safe.
    after several re-starts i t will know only boot up in safe mode.
    i have all the restore points on the system and reset to factory. and it still keeps booting in safe mode.
    is there anywere in safe mode to force it back to normal ie boot option menu i can not find ?
    i am now trying to use sfc /scannow in command promt but its still running.

    any help please.
    regards topper
      My System SpecsSystem Spec

  2.    31 Mar 2016 #2
    Join Date : Oct 2014
    Posts : 1,540
    Windows 10 Pro x64

    Try those commands:

    Safe Mode - Start Windows 10 in

    bcdedit /deletevalue {current} safeboot
    bcdedit /deletevalue {default} safeboot
      My System SpecsSystem Spec

  3.    31 Mar 2016 #3
    Join Date : Jul 2015
    Posts : 5,906
    Windows 10 Pro

    Also, Win+R key to bring up run dialog. Then run MSCONFIG. Boot tab. Uncheck the box for safe mode.
      My System SpecsSystem Spec

  4.    31 Mar 2016 #4
    Join Date : Jul 2015
    Posts : 186
    Kernel 4.x.x

    Just reintsall Windows 8.1 and then upgrade. All that malware will just make things a headache to upgrade if it even works. Further, if you do manage to clean it up, the swiss-cheese-state of the OS would cause subtle bugs and problems that only someone that had a very intimate knowledge of that installation could have any chance of debugging in a reasonable amount of time.

    Well unless you value your time at pennies an hour, or are getting paid on the clock, then by all means take your time.

    10+ years support experience
      My System SpecsSystem Spec

  5.    31 Mar 2016 #5

    Quote Originally Posted by TairikuOkami View Post
    Try those commands:

    bcdedit /deletevalue {current} safeboot
    bcdedit /deletevalue {default} safeboot
    thanks i wll make a note.
    but i have eventually found it in:-

    windows admin tools

    system config.
    it then gives you the boot options.

    I am now back chasing the virus (whitch seems to only only affecting the internet browsers i think).

    thank you for efforts anyway.
    I shall give it rest for a day then start afresh.
      My System SpecsSystem Spec


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