Bug Reporting

I Just received this Email from Canonical on a bug I reported awhile back and subscribed to and it's a confirmation that the crash was related to a bug and not my system or something I did. Wouldn't it be nice if Microsoft had this too? I mean does "check for solutions" actually do anything other than report? Has anyone actually received a solution or any feedback from Microsoft?

bounces@canonical.com on behalf of Apport
retracing service ‎ Sun‎ , ‎ Mar‎ ‎ 8 ‎ 17‎ :‎ 45
to Cliff S
[Bug 1275524] Re: notify-osd crashed with signal 5 in _XReply()
** Tags added: vivid
--
You received this bug notification because you are subscribed to a
duplicate bug report (1341189).
https://bugs.launchpad.net/bugs/1275524
Title:
notify-osd crashed with signal 5 in _XReply()
Status in notify-osd package in Ubuntu:
Confirmed
Bug description:
This occurred while I was away from the pc no other info.
ProblemType: Crash
DistroRelease: Ubuntu 14.04
Package: notify-osd 0.9.35+14.04.20140117.1-0ubuntu1
ProcVersionSignature: Ubuntu 3.13.0-6.23-generic 3.13.0
Uname: Linux 3.13.0-6-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 2.13.2-0ubuntu2
Architecture: amd64
CrashCounter: 1
CurrentDesktop: GNOME
Date: Sun Feb 2 11:24:12 2014
DesktopSession: 'ubuntu'
ExecutablePath: /usr/lib/x86_64-linux-gnu/notify-osd
GtkTheme: 'Ambiance'
IconTheme: 'buuf3.10'
InstallationDate: Installed on 2014-01-08 (24 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Alpha amd64 (20140108)
MachineType: MICRO-STAR INTERNATIONAL CO.,LTD MS-7529
ProcCmdline: /usr/lib/x86_64-linux-gnu/notify-osd
ProcEnviron:
XDG_RUNTIME_DIR=<set>
SHELL=/bin/bash
LANGUAGE=en_US
PATH=(custom, user)
LANG=en_US.UTF-8
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz root=/dev/sda5 ro quiet splash
RelatedPackageVersions:
xserver-xorg 1:7.7+1ubuntu8
libgl1-mesa-glx 10.1.0~git20140131.1d53603f-0ubuntu0sarvatt
libdrm2 2.4.52+git20140121.46d451c9-0ubuntu0sarvatt
xserver-xorg-video-intel 2:2.99.907+git20140131.f934ee78-0ubuntu0sarvatt
xserver-xorg-video-ati 1:7.3.0-1ubuntu1
Signal: 5
SourcePackage: notify-osd
StacktraceTop:
?? () from /usr/lib/x86_64-linux-gnu/libX11.so.6
_XReply () from /usr/lib/x86_64-linux-gnu/libX11.so.6
XGetGeometry () from /usr/lib/x86_64-linux-gnu/libX11.so.6
?? () from /usr/lib/x86_64-linux-gnu/libgdk-3.so.0
gdk_window_get_geometry () from /usr/lib/x86_64-linux-gnu/libgdk-3.so.0
Title: notify-osd crashed with signal 5 in _XReply()
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
dmi.bios.date: 03/11/2010
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: V2.8
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: G31M3-L V2(MS-7529)
dmi.board.vendor: MICRO-STAR INTERNATIONAL CO.,LTD
dmi.board.version: 1.0
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: MICRO-STAR INTERNATIONAL CO.,LTD
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrV2.8:bd03/11/2010:svnMICRO-
STARINTERNATIONALCO.,LTDnMS-7529vr1.0:rvnMICRO-STARINTERNATIONALCO.,LTD:rnG31M3-LV2
(MS-7529):rvr1.0:cvnMICRO-STARINTERNATIONALCO.,LTD:ct3:cvr1.0:
dmi.product.name: MS-7529
dmi.product.version: 1.0
dmi.sys.vendor: MICRO-STAR INTERNATIONAL CO.,LTD
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+s...+subscriptions

At the last MVP Summit we were addressed by some of the folks responsible for the feedback mechanisms built into Windows.
In short, there's just too much feedback for them to respond to each individual report.

IME checking for solutions does work - but only on bugs that are:
- due to Microsoft products (there are also solutions for problems with 3rd party products, but the solutions are usually of the "visit the 3rd party's support website" type).
- that the problems have been recognized for a relatively long period of time.

I keep my system updated - so that eliminates the majority of problems (as the fixes are usually distributed through Windows/Microsoft Update).
And I search for problems on the web before I rely on Microsoft's troubleshooters (so I'm more likely to find a fix for a problem earlier in the problems lifespan).
Finally, Microsoft has to test fixes in many different scenarios. I only have to test in one (the system that I'm working on). So it takes them longer to fix things than I do :0)

There is both the Feedback app and Microsoft community(Insider Hub also)

Addition to my last post:

To access the Insider Hub, go to Settings > System > Apps & features > Manage optional features, and then select Add a feature. From the list, choose Insider Hub, and then select Install.
Note: Insider Hub isn't available on Windows 10 Mobile.

You're going to have to scroll way down for it:)

rolando said:

thanks!

You're welcome rolando