1.    23 Mar 2016 #1
    Join Date : Dec 2015
    Posts : 24

    Start Menu, taskbar broke Build 10586

    Today I setup a brand new computer. I pinned a folder and program icon to the start menu,. I also pinned the same program to the task bar.
    Once I rebooted the machine, the start menu, task bar and computer in general are locked up.

    Nothing is working to get the PC to respond except powering off and back on.

    When I do this, sometimes the computer functions correctly, but the majority of the time.. the computer is non-responsive.
    I can tell when the computer is going to be non-responsive because it takes longer to initially sign into the local account, and once it does log in, The task bar is missing Edge and File Explorer icons.

    Windows 10.0.10586 Build 10586

    All windows updates have been ran up until today 3/23/16.

    Please advice is possible!

    note: If I log out of the user that is locked up (power off and back on the computer), and log into another account.. the computer responds and works fine. I am then able to log into the other user that was locked up and that works for the time being.
    Last edited by vs2015sv; 23 Mar 2016 at 13:15.
      My System SpecsSystem Spec

  2.    23 Mar 2016 #2
    Join Date : Jan 2015
    UK, Midlands
    Posts : 5,730
    Win 10 Pro (1607)

    Hi, one test and resolution that is suggested for this quite common situation is exactly what you have done- create another user account.

    Since you have just installed Win 10, frankly the easiest option would be to delete the original user, if there's no reason why not.

    Feel free to search this forum for the many threads on
    Start menu taskbar
    Start menu not responding
    Taskbar not responding

    Here are a few:
    Windows 10 Start Menu, metro apps, and taskbar icons not working - Windows 10 Forums
    Windows 10 Start Menu stop working - Windows 10 Forums
    Solved Recent update: Start menu not working, taskbar icons/clock/volume gone - Windows 10 Forums
      My System SpecsSystem Spec

  3.    23 Mar 2016 #3
    Join Date : Dec 2015
    Posts : 24

    This is happening on a "new" user we created.
      My System SpecsSystem Spec

  4.    23 Mar 2016 #4
    Join Date : Jan 2015
    UK, Midlands
    Posts : 5,730
    Win 10 Pro (1607)

    Thanks for clarifying- I read your last para as saying the new account was ok.. but you mean logging out and logging in to the other solves the problem temporarily.

    Well, given it's a new install, your options would appear to be
    - reinstall
    - try SFC /Scannow from an admin level command prompt
    (e.g. Windows key + X, click command prompt (admin)....)
    - uninstall any Windows updates
    What is your exact build number?
    Windows key + R, type

    and post the build number. (Mine's 10586.164).

    Did you elect to have updates applied when you installed Windows?

    It's not worth trying further repairs like an in-place upgrade install as that's almost a full re-install.
      My System SpecsSystem Spec


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