White page icons and empty folders?

Brink said:

Hello camimaine, and welcome to Ten Forums. :)

Let's start with resetting and clearing both the icon cache and thumbnail cache to see if it may just be some minor corruption the caches. If so, this will fix it.

https://www.tenforums.com/tutorials/5645-icon-cache-rebuild-windows-10-a.html

https://www.tenforums.com/tutorials/5...dows-10-a.html

Ummm, I did follow the instructions on the links you've sent but know I see my file folders gotten worse;


All the folders now show there empty and all the icons are just white pages. They still can open fine but, this is really looking ugly now.

I have know idea what to do
someone please help me

Brink said:

If you have a restore point available dated before this happened, then you could do a system restore to hopefully fix this.

System Restore Windows 10


If not, then run a SFC /SCANNOW command to see if it may help if there's a corrupted system file at fault.

https://www.tenforums.com/tutorials/2...dows-10-a.html

If that doesn't help, then download and merge the .reg files for the listed Directory, Drive, and Folder items in the table of OPTION TWO below to restore their default associations and registry entries in case one of these had been modified.

https://www.tenforums.com/tutorials/8...dows-10-a.html

I really appreciate the help you gave me, but I have done all 3 of the links you've sent but I don't see any changes. I think it just gets worse. This is what my home page looks like right now after doing all three of them:


I don't know why it's doing this. When I did system restore and selected a date before this started to happen, It said that it could not fully restore because the driver was corrupt somewhere. I don't know what to do

Brink said:

What happens when you refresh (F5) the desktop? Do the icons appear normally afterwards?

Actually over couple of minutes it restores back, but for the file explorer it's still the same issue. I've already lost ability to access properties. I've tried you're suggestions and none of them work. I don't know whats wrong with my computer, This has been going on for 4 days.

Brink said:

If you like, you could do a repair install that should be able to fix this for you.

Repair Install Windows 10 with an In-place Upgrade

Well I've tried but I'm getting this: