"We couldn't find the location of your OneDrive folder"


  1. Bob M
    Posts : 1
    Windows 10
       New #1

    "We couldn't find the location of your OneDrive folder"


    My computer suddenly developed two problems which popped up at the same time. When I log into Windows 10 and it boots up, I get a popup which says "We couldn't find the location of your OneDrive folder". The pop-up asks me to click to reconfigure OneDrive. That wouldn't be a problem - except for the fact that the mouse pointer has disappeared.

    Multiple reboots have not fixed the problem. I tried rebooting to Safe Mode, which caused the pop-up to go away, but the mouse cursor still is not there. I also accessed the mouse pointer settings menu via keyboard shortcuts, but nothing seems amiss there.

    Any suggestions?
      My Computer
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  3. wyldman68
    Posts : 171
    Windows 10 Ent, Pro & Home
       New #2

    Have you tried another mouse? The OneDrive, probably activated during an update.
      My Computer
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  4. Arc
    Posts : 1,626
    Microsoft Windows 10 Home
       New #3

    As you havent a filled up system specs, we cannot see the exact staff, so assuming that is it a USB or wireless mouse (not a PS/2).
    Apply the mouse to a USB2 port (usually those are black), not to a USB3 (blue) port. Hopefully the mouse will be configured.

    The OneDrive issue is not a big one. If you can reconfigure it by signing in to OneDrive using your microsoft account (or if you dont like OneDrive, disable it Task Manager > Startup tab) this issue will disappear.

    And, dont forget to update your system specs at the first chance. :)
      My Computer
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