1.    27 Feb 2016 #1
    Join Date : Feb 2016
    Posts : 1
    Windows 10

    System restore failure and no icons or thumbnails in Win 10

    Hey Everyone,

    I was using my laptop last week to find all taskbar icons were all using a default icon and that the desktop icons and file explorer icons had all gone completely blank (no icons or Thumbnails).
    I also cant right click and get Properties to work on Drives in file explorer.

    System Restore no longer works, I get a "Catastophic falure" warning dialogue everytime i open the panel to create restore points.
    If I open the "system" menu the written options down the lefthand side are no longer there. If I open Control Panel and it is set to display by catagory there is nothing on the screen, but if I choose view small icons then the text comes up but no icons.
    Apart from these problems all programs function properly on the laptop, most icons are working on my start menu.

    Was originally a Windows 8.1 installation upgraded to Win10 about 6 months ago.
    I have no idea what has caused this, no new hardware or software. No changes of anything. My laptop always runs problem free!
    I did however notice and only saw this once, a system restore point from 6am in the morning, seems to of been created by a windows update while I was asleep, but after I saw that and tried to restore I have never seen it again, but looking on windows updates there was no new update that day

    Tried setting up a new user but the issue exists in the new account also. I have also done virus checks and disk checks, restarted explorer.exe. No luck in safe mode either. Reinstalled graphic card drivres
    Tried lots of delete and rebuild icon cache suggestions. Used windows defender to scan and Malwarebytes

    Ran Dism commands
    Dism /Online /Cleanup-Image /ScanHealth
    Dism /Online /Cleanup-Image /CheckHealth
    Dism /Online /Cleanup-Image /RestoreHealth

    Ran sfc /scannow

    Ran CHKDSK
    The only thing that mentioned an error was in CHKDSK, which said
    Usn Journal verificataion complete
    The master file tables *MFT( BITMAP attribute is incorrect.
    The Volume bitmap is incorrect
    Windows has checked the file system and found problems
    Please run chkdsk /scan to find the problems and queue them for repair
    0kb in Bad sectors

    I ran chkdsk /scan but nothing found and this error only appeared once on a chkdsk scan

    I am overseas for an extended period of time and really do not want to do a clean install as I do not have all my software with me

    Any help would be greatly appreciated, thanks
      My System SpecsSystem Spec

  2.    27 Feb 2016 #2
    Join Date : Nov 2015
    Posts : 299
    Win-10 Pro x64

    Hi Simeven,

    ...and really do not want to do a clean install as I do not have all my software with me
    From reading through your system issues, (IE: "Catastophic falure" messages, etc..) doing a clean install really might be the best way to go.

    With that said, have you tried doing a Repair Install / in place install? I did note that you were overseas, but you should still be able to accomplish this without too much of a problem.

    In essence, you would effectively re-intall Windows over itself from an ISO that you download, thus leaving <most> of your stuff as it is. I have never personally done one on Win-10, so I really can't offer much more then the below link. I have done several back in the XP days, and it often fixed the problem.

    Good luck,

    How to Do a Repair Install of Windows 10 with an In-place Upgrade
    (There's a nice video tutorial by essenbe with the link)
      My System SpecsSystem Spec


Similar Threads
Thread Forum
Solved Want jpg icons to show image thumbnails instead of generic icons
Hi: Since updating to Windows 10, whenever I open file folders to view jpgs, the files' thumbnails are a generic blue mountain icon instead of thumbnails of the images themselves. How do I get the icons to go back to being thumbnail images again?...
General Support
Thumbnails showing as icons
Hi - I hope someone can help When I look at my phone image files through my laptop via USB MTP using Windows10 I can see some file thumbnails as images (those from the DCIM Android folders - DCM images and other JPG images transferred to my...
General Support
Thumbnails, desktop icons, taskbar icons gone, Properties doesnt work
All of a sudden the following symptoms (all at the same time):: 1. Taskbar icons gone (replaced by a neutral identical icon) except Edge and Store 2. In File Explorer, no longer thumbnails, no icons either, simply blank, but names show 3. All...
General Support
Thumbnails not displaying: Unchecked 'show icons'/checked 'thumbnails'
Hi, I have unchecked the option to 'show icons instead of thumbnails' (view>options>folder options) and I have checked 'show icons' (performance>advanced) but still I get icons instead of thumbnails. I have closed and restarted file explorer...
General Support
Solved Icons for PNG files shown in Windows Explorer rather than thumbnails
Hello All, After uninstalling software which allows the user to view 3D files (as well as most image/movie files), I could not get thumbnails to show in Windows Explorer for PNG and MP4 file types. I figured that since I was going to upgrade to...
Performance & Maintenance
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 18:15.
Find Us
Twitter Facebook Google+

Windows 10 Forums