New
#1
Unknown Hard Error
Hi All,
I have been trying to resolve various issues with W10 (see other posts) and have been trying to use Safe mode to rule out possible configuration abnormalities.
However, on both of my test machines, I get an error dialog titled:
explorer.exe - System Warning
with the content showing a yellow triangle and the wording Unknown Hard Error
... preventing me getting into Safe mode.
here's a pic (note I have moved the dialog to show the start button in the same view)
Any clues?
As I said, this happens on both machines; one is a Dell 9150 desktop and the other a dell E6520 laptop. Other than this problem, the E6520 works fine in normal mode, although the desktop has other problems with an explorer crash/restart loop at startup.
Thanks