ongoing issues

I did the upgrade from 7 to 10. Had issues and contacted microsoft help. Tech said I needed to create a new profile which they did for me.
My start button works in my old profile but I can't access my files there.
If I switch profiles to the new one, my start button is broke however I can get into all my files.
So how do I fix this mess?
Tried the power shell thing with sfc /scan now, it came back with no problems.

Try this: Right click on Start menu icon and select REBOOT. If right click doesn't work, press ctrl+alt+del and select Reboot from there. Shutdown doesn't fix it, only Reboot!

That did nothing. Can't open up action center either and when I click on date the calendar does not come up.

sammyj said:

I did the upgrade from 7 to 10. Had issues and contacted microsoft help. Tech said I needed to create a new profile which they did for me.
My start button works in my old profile but I can't access my files there.
If I switch profiles to the new one, my start button is broke however I can get into all my files.
So how do I fix this mess?
Tried the power shell thing with sfc /scan now, it came back with no problems.

Do a Repair Install, otherwise known as Upgrade Install.
Use one of the 2 links below to download the iso file............
Media Creation Tool ( MCT ) :
https://www.microsoft.com/en-us/soft...load/windows10

Tech Bench
http://www.microsoft.com/en-us/softw...load/techbench


Using MCT as example................
Download the Tool and run it.
Then select Create installation media for another PC
That will begin downloading the ISO file to your computer.
When download is completed, RIGHT click at the ISO > click Mount > click Setup.exe.
That will begin installing Windows 10.
You have the choice of keeping settings, files and apps, or keeping nothing.
No product key is required.
Activation will be automatic.

thanks, I'll try that