1.    17 Jan 2016 #1
    Join Date : Jan 2016
    Posts : 11
    Windows 10 10.0.10586

    Chasing fixs for unresponsive programs/pc

    You guys have had this before I can only imagine but didn't see this thread in this section. I have been fighting an issue for over a month. I think It started after I resubscribed to Kaspersky a few months ago. Most programs wont open or when they do its 10-15 min to do so. No mouse at times. Unable to acsess start screen on other files. Will get stuck in a restart/shutdown which I will then do a hard reset. After it comes back the issue remains. I am fairly capable of trying different things but have had no luck, chasing "fix's" So far I have tried the following:

    -Uninstalled and reinstalled chrome
    -Installed malwarebites and removed 144 "threats" had read Kaspersky and mw bites were competing for CPU so I uninstalled it. currently not on my machine.
    -viewed kasperskys cpu usage in task manager at the most for a moment is 23% typically 3-4%
    -contacted kasperskys support asking about its functionality within windows 10. they had my select an option in settings "concede resources to other programs
    -disabled Kaspersky "protection extension in chrome
    -reset winsock and restarted which worked for a day (yesterday) now back to same.

    I think that's it. I had read about an updated driver but got a little confused on which. Also concerned that each "fix" I try is creating a new set of issues. Would be forever in debt for some help. Thanks in advance.
    Last edited by Mhughes; 17 Jan 2016 at 08:37. Reason: Title didnt discribe problem
      My System SpecsSystem Spec

  2.    17 Jan 2016 #2
    Join Date : May 2015
    Posts : 1,289
    Win 10 14393.51

    Simple, but painful, recommendation:

    Clean install 10.
      My System SpecsSystem Spec


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