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#1
PC Keeps Freezing, Crashing
I have had persistent problems recently with my computer freezing/crashing, and I just wanted to air this issue for possible solutions should anyone recognise the problem. This is an HP Pavilion, model 500-123a, running Windows 10 (recently upgraded from Windows 8). What's been happening is that it's been stalling out, both in Word (without broadband on) and on the Web (eg Yahoo, Yahoo Mail). In Word the cursor freezes and will not move, the screen goes opaque white, the blue circle whirls, can't do anything with it, can't shut down, and I have to unplug it and reboot. This can happen 3 or 4 times a day. In Yahoo, similarly, the screen freezes, the cursor won't move at all, and have to unplug. I used software, PC Health Advisor, to try to diagnose the problem, and it hasn't signalled up anything specifically. From checks I've done, it doesn't look like fragmentation, nor RAM (8GB), nor registry issues, nor a monitor problem. I am quite flummoxed at this stage.
So, just wondered if anyone's run into anything like this, any notion what it might be. Any ideas would be appreciated.