Quote Originally Posted by Jovin43 View Post
Edited to add:

I'm thinking after looking at the first one, that might just get my daughter to do this. It sounds a bit complicated for me to try. I don't want to screw anything up anymore. Thank you. I'll get back to you and let you all know if it helped as soon as I can grab her down here.

Let me show you a simpler way to do a repair install. I am certain you can follow this one..........................

Use this Tech Bench link and download the Windows 10 iso file:

scroll down to Select Edition > click the pointer at the right and select Windows 10 > click Confirm.
click the pointer and select Language > make sure you pick the same language the computer is now running > click Confirm
select the bit version, 32 or 64-bit. Make sure you select the same bit version as the computer is now running.
at the bottom, click the pointer next to Save > click Save As > navigate to a folder of your choice > click the chosen folder > click Save
The iso will start downloading to your chosen folder.
When it is done, go to that folder > open the folder > right click at the iso file > click Mount > click Setup.exe
Installation will begin.
It will allow you to keep you files, settings and apps.
No product key is required.
Activation will be automatic.