Startup crash

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  1. Posts : 163
    Windows 10 Pro x64
       #11

    Your welcome - and hope everything works out OK for you!


    Ray
      My Computer


  2. Posts : 15
    Windows 10 Pro
    Thread Starter
       #12

    I have just tried using the Windows Driver Verifier, and after some boot it started to get BSOD from the Intel Graphics Driver. I have updated from version 10 to version 15 (the newest), but it still crashes until I reset the verifier. Is it possible, that the boot crashes are actually caused by the Intel driver, when the verifier is not running? Can I test it out, or do anything about it? I don't even know why should it even run, since I'm not using the integrated graphics card.

    Thanks!
      My Computer


  3. Posts : 5,169
    64bit Win 10 Pro ver 21H2
       #13

    iCore said:
    I have just tried using the Windows Driver Verifier, and after some boot it started to get BSOD from the Intel Graphics Driver. I have updated from version 10 to version 15 (the newest), but it still crashes until I reset the verifier. Is it possible, that the boot crashes are actually caused by the Intel driver, when the verifier is not running? Can I test it out, or do anything about it? I don't even know why should it even run, since I'm not using the integrated graphics card.

    Thanks!
    If you suspect your on board graphics is causing this then you should be able to disable it in the BIOS settings and remove the Intel graphics driver from your system.
      My Computers


  4. Posts : 459
    Windows 8&10
       #14

    The bootlog shows many attempts to load dxgkrnl.sys. Not sure why but it also show a driver being loaded from the archived section instead of Windows\System\drivers folder.. This interests me in that is this driver needed for your system and if so, why is it being loaded in such a manner.

    I will check my Windows 10 install and see if CompositeBus.sys is being loaded on my system. If you have not already you might open an Administrative Command prompt and run the System File Check.

    sfc /scannow

    If it finishes with error that is fine. If it finds an error, you might then run the following command in that same admin window. It should put a text file on your desktop. Check near the end of the listing for something related to "unable to repair" references or attach the file.

    findstr /c:"[SR]" %windir%\Logs\CBS\CBS.log >"%userprofile%\Desktop\sfcdetails.txt"

    BOOTLOG_NOT_LOADED \SystemRoot\System32\drivers\dxgkrnl.sys
    BOOTLOG_LOADED \SystemRoot\System32\DriverStore\FileRepository\compositebus.inf_amd64_912dfdedc3d2f520\CompositeBus .sys
      My Computer


  5. Posts : 15
    Windows 10 Pro
    Thread Starter
       #15

    philc43 said:
    If you suspect your on board graphics is causing this then you should be able to disable it in the BIOS settings and remove the Intel graphics driver from your system.
    I have checked, and in the BIOS, PCI-E is the active, I don't know why does it even load the Intel driver. But if everything is lost, I'll remove it also, thanks.

    Saltgrass said:
    The bootlog shows many attempts to load dxgkrnl.sys. Not sure why but it also show a driver being loaded from the archived section instead of Windows\System\drivers folder.. This interests me in that is this driver needed for your system and if so, why is it being loaded in such a manner.

    I will check my Windows 10 install and see if CompositeBus.sys is being loaded on my system. If you have not already you might open an Administrative Command prompt and run the System File Check.

    sfc /scannow

    If it finishes with error that is fine. If it finds an error, you might then run the following command in that same admin window. It should put a text file on your desktop. Check near the end of the listing for something related to "unable to repair" references or attach the file.

    findstr /c:"[SR]" %windir%\Logs\CBS\CBS.log >"%userprofile%\Desktop\sfcdetails.txt"
    Thanks, I don't really know what to check here, so I rather attached the file as you suggested :)

    sfcdetails.txt
      My Computer


  6. Posts : 459
    Windows 8&10
       #16

    I checked my Windows 10 system and the same driver is being loaded from the same backup location, so it appears to be a windows 10 thing.

    The SFC text only shows one bad file, opencl.dll, which seems to be occurring on most Windows 10 Nvidia systems. Someone in the Insider program stated the newest Nvidia driver, 361.43, stopped that error. I did not check for a mobile version of that driver.

    So it looks like we might be back to why dxgkrnl.sys is having a problem loading. The Intel video is in the processor and I have not seen a problem with Windows 10 and that particular device. If you have the mobile dual graphics, which version do you have set as primary?

    I will check the EventViewer listing next. Does Device Manager show both the Nvidia and Intel graphics adapters without any yellow marks?
      My Computer


  7. Posts : 15
    Windows 10 Pro
    Thread Starter
       #17

    Thanks for your time. I'm just upgrading to 361.43 to be sure, the problem persists woth the newest version too.
    Both Intel HD Graphics and NVIDIA Geforce are in the device manager, without any mark.
    (Also I don't really understand one of your questions, what is mobile dual graphics? :P)
      My Computer


  8. Posts : 459
    Windows 8&10
       #18

    iCore said:
    Thanks for your time. I'm just upgrading to 361.43 to be sure, the problem persists woth the newest version too.
    Both Intel HD Graphics and NVIDIA Geforce are in the device manager, without any mark.
    (Also I don't really understand one of your questions, what is mobile dual graphics? :P)
    Folks with laptops use the mobile M) Nvidia drivers. When you run those drivers, the Nvidia control panel gives you the option to set the Display adapter configurations. Since you are running a PC, it isn't relevant to your situation, just mentioned it because I wasn't sure what you were running when I created the response.

    I am running an ASUS Z87 motherboard with two Nvidia GTX 680s and have not seen any problems. My device manager does not show the Intel adapter which is probably a Bios setting. If you are trying to run the Nvidia utility which allows using both Intel and Nvidia, I can't remember what it is called, but someone in another thread stated it did not work well in Windows 10.

    The Event Log file you attached is unreadable, normally the .evtx files are usable for the normal user.
      My Computer


  9. Posts : 15
    Windows 10 Pro
    Thread Starter
       #19

    Saltgrass said:
    Folks with laptops use the mobile M) Nvidia drivers. When you run those drivers, the Nvidia control panel gives you the option to set the Display adapter configurations. Since you are running a PC, it isn't relevant to your situation, just mentioned it because I wasn't sure what you were running when I created the response.

    I am running an ASUS Z87 motherboard with two Nvidia GTX 680s and have not seen any problems. My device manager does not show the Intel adapter which is probably a Bios setting. If you are trying to run the Nvidia utility which allows using both Intel and Nvidia, I can't remember what it is called, but someone in another thread stated it did not work well in Windows 10.

    The Event Log file you attached is unreadable, normally the .evtx files are usable for the normal user.
    I have no idea why is it displayed then, in BIOS it's set to PCI-E.
    Also I could only upload some file formats to the forum, so I renamed it, if you rename it back to .evtx, it should be readable :)
      My Computer


  10. Posts : 459
    Windows 8&10
       #20

    iCore said:
    I have no idea why is it displayed then, in BIOS it's set to PCI-E.
    Also I could only upload some file formats to the forum, so I renamed it, if you rename it back to .evtx, it should be readable :)
    My Intel adapter may not be showing because it is a different motherboard.

    On my ASUS Z77 system, there was an option for iGPU Multi-Monitor which allows for both Integrated and Discrete Video. This setting is in addition to the selections for the Primary Display. But again, a different Bios is involved so you probably have different options.

    Do you know what this might be about?

    Task Scheduler service found a misconfiguration in the NT TASK\AsrAPPShop definition. Additional Data: Error Value: E:\Programs\ASRock Utility\APP Shop\AsrAPPShop.exe.
      My Computer


 

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