Event Log error

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  1. Posts : 122
    Windows 10
       #1

    Event Log error


    Any idea what would be causing this?

    svchost (3972) Database recovery/restore failed with unexpected error -566.

    Many instances of this error in my event log.

    Running windows 10 pro with November update....

    Thanks.
      My Computer


  2. Posts : 2,832
    Windows 10 Pro X64
       #2

    Hi,

    Could be due to corrupted files.

    From command prompt admin run sfc /scannow and report back the result pls.

    Cheers,
      My Computers


  3. Posts : 122
    Windows 10
    Thread Starter
       #3

    fdegrove said:
    Hi,

    Could be due to corrupted files.

    From command prompt admin run sfc /scannow and report back the result pls.

    Cheers,
    Ran the SFC scan - windows found corrupt files but was unable to fix some of them Now what?
      My Computer


  4. Posts : 2,832
    Windows 10 Pro X64
       #4

    Hi,

    Press Windows key + X, select ‘Command prompt (Admin)’.
    In the Command prompt window, type the following commands and press enter after each command:
    DISM.exe /Online /Cleanup-image /Scanhealth
    DISM.exe /Online /Cleanup-image /Restorehealth

    If the repair operation is unsuccessful pls let me know.

    Best,
      My Computers


  5. Posts : 122
    Windows 10
    Thread Starter
       #5

    fdegrove said:
    Hi,

    Press Windows key + X, select ‘Command prompt (Admin)’.
    In the Command prompt window, type the following commands and press enter after each command:
    DISM.exe /Online /Cleanup-image /Scanhealth
    DISM.exe /Online /Cleanup-image /Restorehealth

    If the repair operation is unsuccessful pls let me know.

    Best,
    Scan health completed OK - restore health did not.

    Error 0x800f081f
    The source files could not be found.
    Use the "source" option to specify the location of the files that are required to restore the feature. For more information on specifying a source location, see Configure a Windows Repair Source.
      My Computer


  6. Posts : 2,832
    Windows 10 Pro X64
       #6

    Hi,

    Yeah....Thought as much.
    Do you happen to have any form of install media for the Win10 version you're running ? ISO file, USB stick or whatever.

    If so, either mount the ISO file from within explorer or plug in your device and check if there's either a install.wim or install.esd file present in the sources directory (or x86, x64 directory).


    Then run either of the following commands from (admin) prompt according to .esd or .wim and replace E:\ with the drive letter that your systems has assigned to it:

    Dism /Online /Cleanup-Image /RestoreHealth /Source:esd:E:\Sources\Install.esd:1 /limitaccessDism /Online /Cleanup-Image /RestoreHealth /Source:wim:E:\sources\install.wim:1 /limitaccess

    Make sure before you start that your source for repair corresponds with the version of the OS you're running, i.e. 10240 if you haven't upgraded yet or 1511 (10586) if you have upgraded.

    I often obtain best results using a .wim file as a source but give it a go either way.

    No guarantee that it will solve your problem but at least you'll then have a clean system for further troubleshooting if needed.

    Best,
      My Computers


  7. Posts : 122
    Windows 10
    Thread Starter
       #7

    fdegrove said:
    Hi,

    Yeah....Thought as much.
    Do you happen to have any form of install media for the Win10 version you're running ? ISO file, USB stick or whatever.

    If so, either mount the ISO file from within explorer or plug in your device and check if there's either a install.wim or install.esd file present in the sources directory (or x86, x64 directory).


    Then run either of the following commands from (admin) prompt according to .esd or .wim and replace E:\ with the drive letter that your systems has assigned to it:

    Dism /Online /Cleanup-Image /RestoreHealth /Source:esd:E:\Sources\Install.esd:1 /limitaccessDism /Online /Cleanup-Image /RestoreHealth /Source:wim:E:\sources\install.wim:1 /limitaccess

    Make sure before you start that your source for repair corresponds with the version of the OS you're running, i.e. 10240 if you haven't upgraded yet or 1511 (10586) if you have upgraded.

    I often obtain best results using a .wim file as a source but give it a go either way.

    No guarantee that it will solve your problem but at least you'll then have a clean system for further troubleshooting if needed.

    Best,
    I have the install DVD I created from the November update ISO. I see an install.esd file located on the DVD here:

    F:\X64\sources
      My Computer


  8. Posts : 2,832
    Windows 10 Pro X64
       #8

    Hi,

    OK, fine.

    Give that a shot. Just make sure the path in the command line points to the right source.

    Cheers,
      My Computers


  9. Posts : 122
    Windows 10
    Thread Starter
       #9

    fdegrove said:
    Hi,

    OK, fine.

    Give that a shot. Just make sure the path in the command line points to the right source.

    Cheers,
    Ran this command and its telling me the source files cannot be found..?

    Dism /Online /Cleanup-Image /RestoreHealth /Source:esd:F:\x64\Sources\Install.esd:1 /limitaccess
      My Computer


  10. Posts : 122
    Windows 10
    Thread Starter
       #10

    Azucho98 said:
    Ran this command and its telling me the source files cannot be found..?

    Dism /Online /Cleanup-Image /RestoreHealth /Source:esd:F:\x64\Sources\Install.esd:1 /limitaccess
    I also have a DVD with only the 64 bit version - Ran the following command and it completed successfully:

    Dism /Online /Cleanup-Image /RestoreHealth /Source:wim:F:\sources\install.wim:1 /limitaccess



    I re-ran sfc /scannow. This time it was able to fix corrupt files - nothing mentioned about corrupt files that couldn't be fixed.

    Anything more I should do?
      My Computer


 

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