Failed Windows 10 upgrade, where are data files stored?

Hi,

Trying to help out a friend who has lost all of his data after a Windows 10 upgrade failure (power was lost to the machine during upgrade).

I am not trying to fix his machine, my main concern is to recover all of his data.

I have removed the hard drive and have in in a caddy, but the data files are not where I expect them to be. In the Users folder, all the folders (Documents, Desktop etc) are empty.

Any ideas where I can find the data?

Thank-you

paulsalter said:

Hi
Welcome to the forum

Only other possible place I can think if is in the C:\windows.old folder, you might find the data in here

Hi, thanks.

unfortunately there is not a windows.old folder. The whole of the C drive is now only 1Gb in size!

The D drive is named recovery, The E drive is named HP Tools and the F drive is named System (and contains one folder named BOOT)

Thanks anyway

Ouch! Doesn't sound good if the C: is only 1 gb.

SonicBlue said:

Ouch! Doesn't sound good if the C: is only 1 gb.

I am hoping it is moved somewhere else during the process

Any more ideas?