New
#1
Gone forever?
I took very early advantage of the Win10 download and used the resultant iso file to convert my laptop and desktop from win7 to win10. At first things went well and I was very impressed with the new edition of Windows. After a period of about two months the laptop operation became very unstable and ceased to operate -then- my desktop did the same thing. I was too eager it seems and should have waited until the system proved itself. Unfortunately I am unable to revert to Win7, because the time period for reversion had been exceeded. So I am twixt and between - unable to go back or proceed forward.
It was essential to get up and running on at least one of the machines and so I converted this laptop to a Linux distro, which I am using at this moment.
I still have the original win10 iso file but when I re-run it I am asked for the win 10 product code number, which I don't have. I have contacted Microsoft to try and resolve the problem but the only solution offered is that I should buy a clean version of Win10 and start from scratch.
I am still able to get into the win10 opening screen and my opening pwd is accepted but I then go directly into an options page which lists various options to become operational. None of them succeeds in overcoming my problem, although there is an option to get into DOS which might be useful at some stage.
If anyone can offer any suggesions I would be most grateful!