Windows 10 (partial) crash

And thanks or the help! Lots to download must get busy! lol

jampit said:

Got that- now the start button is working again. Pity about the programs!

Good. Reset option brought you back to a working Windows 10.
Yes, the downside is to reinstall all the apps you had before. A price to pay, I suppose.

My last suggestions :
1. Have the habit of manually creating restore point whenever your computer appears to be running fine. About once a week, and before/after Windows updates are installed.
2. Periodically create a system image backup to an external hard drive. This will save you from doing what you had done today. If you had an image backup saved to the external hard drive, you would be able to use it to restore your system WITHOUT reinstalling Windows 10 and reinstalling all your programs.

Yes now got a backup dvd. The trouble is that Microsoft upgraded this at the weekend (I clicked on the wrong button) so I was surprised to have a problem SO fast! That's Life- That's Microsoft!:)
The initial upgrade did keep the old programs - spread out between the main program file folder and the Windows.old folder, I was surprised some were not in the 'new' windows.old folder.

Lots and lots of adware progams on the browsers! I contacted Microsoft about the problem I had ,but they were not interested- they would look at my system if I paid a (substantial) subscription. (That's why W10 is "free" upgrade). I have asked to speak to a supervisor- but they haven't come back! Luckily - with a little help, I have identified and removed most of the unwanted adware.
NOTE, some uninstall versions will actually load OTHER programs unless you are very careful and check ALL the "terms & conditions" as they go through.
Thanks for all your help here, not back to my old W7 machine which I had to use to get on here at the start. Only trouble was that as I hadn't used it for a while- lots of upgrades were downloaded- and-- its crashed too! lol

Good to know you are back in business.
Happy computing.