Hi there,

I bought an MSI GT80 gaming laptop a couple of months ago and updated from Windows 8.1 to 10. Since then however I keep getting random freezes that completely lock up my system where nothing works anymore. (mouse doesn't move etc.) The only way to fix it is to do a cold reboot.

I've done this so many times now and I'm getting really tired of it and not to mention it might damage my hard drives. I couldn't find enough info in my event log, but there are quite a bit of events so one of those might be the culprit.

Here's a picture of it: httpsi.imgur.comID39WR9.png

I've done a windows reset twice now hoping it might resolve the issue, but no luck. The problem keeps happening.

I've read all around the web that many people have the same issue, but nowhere do I see someone who fixed this problem and I don't see Microsoft fixing this any time soon.

What can I do?