New
#1
Laptop won't boot.
Hello everyone.
Recently(September) I bought a new laptop, with an i7, a ssd with windows 10 installed in it and a hard drive 1tb for memory. However, 3 weeks after I bought it, the ssd suddenly disappeared. I googled about that and i saw it was a common problem so i let it go and reinstalled windows10 on the hard drive. It worked perfectly(only a bit slower) for 2 months until 2 days ago it displayed a message that my ssd drive needs to be fixed. It was weird and i was scared to do it so i let it go. But after a few hours, the screen went black and nothing would happen. I decided to reboot the laptop, but it wouldn't boot, it stuck on the win 10 logo with the loading circle forever.
Then, after a while i rebooted again but this time it stuck on the same thing only with the message preparing auto repair. Again, nothing happened. I tried to reinstall the windows from the usb stick, and it seemed to stuck again on the same screen after the screen saying loading files. However, i let it load all night and in the morning it had loaded successfully. I let it install the windows, which btw took strangly too long, but after it installed and rebooted in order to open, boom, same loading screen again forever. I let that screen load for a couple of hours, and then i got a message saying installation failed press ok to restart. The same thing again.
By the way, i have tried entering recovery mode from the usb to reset the windows but it doesnt load again. The hhd seems fine on bios, the ssd appears but 0gb.
My guess is that the hhd needs to be replaced, but any help is highly appreciated as i am in the middle of my exams(which ironically is computer science).
Thanks.