Lost Apps and factory installed programs after win 10 reset


  1. Posts : 1
    win 10 home
       #1

    Lost Apps and factory installed programs after win 10 reset


    My HP Desktop computer came with windows 8.1 and several additional programs.
    I have installed windows 10 and the programs and apps were still there.
    Since I have done a refresh I have lost the HP installed programs and the apps.
    On the desk top the program and app icons are monochrome.
    I can reinstall the apps from windows store
    But how can I get back the others.
      My Computer


  2. Posts : 13,895
    Win10 Version 22H2 Pro and Home, Win11 Pro and Home
       #2

    belboz said:
    My HP Desktop computer came with windows 8.1 and several additional programs.
    I have installed windows 10 and the programs and apps were still there.
    Since I have done a refresh I have lost the HP installed programs and the apps.
    On the desk top the program and app icons are monochrome.
    I can reinstall the apps from windows store
    But how can I get back the others.
    Due to an infection a client got I had to do it once and got the same result. The only choice to get the HP-furnished software was to use the discs the client was smart/alert enough to have made to get Win8.1 back then do the Upgrade again followed by any other programs.
      My Computers


 

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