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#1
Catastrophic Problem with 10/13/2015 Windows 10 Upgrade
I installed Windows 10 on October 1, 2015 coming from Windows 7 Home Premium Service Pack 1
I was somewhat familiar from Windows 8.1 on another touch screen laptop I have.
After the upgrade I had catastrophic problems:
(1) The icons on the screen desktop flashed on/off at the rate of 0.5 seconds
(2) Windows Key R (Run) would open, but I could only type in one character, then it would go away.
(3) There was no task bar at the bottom of the page with pinned icons.
(4) The Windows10 Key (lower left corner of screen) would turn blue, but would not open the Windows 10 desktop icons.
(5) You could go to "control panel", but non of the icons would execute/run.
(6) The only thing I could run were icons on the screen desktop, e.g. Mozzilla Firefox browser.
I contacted Windows 10 support and after an hour or so of working with, remoting in and trying to understand Lauro, she was unable to recover the problem. She would either have to elevate me to level2 at a minimum cost of $99 one-time or go back to previous build.
I elected to go back to previous build; which hung up and I had to call Windows 10 support again. I was able to revert back to Windows 7.
However, all the work and installations ( Microsoft Office Pro Plus 2013) was lost. By lost I mean all the work I had completed since October 1, 2015 Pictures, Word document, Excel spread sheet, files saved to Cloud Drive was gone.
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I liked Window 10 and was utilizing a lot of Windows 10 features.
I am very displeased with what happened; IMHO Windows 10 is not completely read for prime time. I know you think otherwise and I am willing to listen. I would like to explore if others encountered issues with the upgrade and what kind of upgrade safeguards/recovery Windows 10 should develop and add to the Window 10 product because apparently good recovery techniques and processes do not exist now. I have fairly extensive computer/PC background and have not encounter issues this bad with previous versions of Windows (Windows 8.1, Windows 8, Windows 7, Vista, XP, 2000, NT x, 95, Windows 3.x, MSDOS). Well maybe the Windows 95 "blue screen of death"
Have other people reported upgrade problems ?
Were they as bad as mine?
If so, were they able to recover? ( Lauro was going from a help desk script and was not able to think beyond script)
Is anyone scared/apprehensive that future upgrade problems such as what I describe above , could impact them ?
Sincerely,
MidCow3