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PC halts on blank screen with flashing cursor, happened after update.
Hi there people! Hopefully someone can help me.
We have received two systems both AMD units which recently (last 2-3 days) had completed updates then refused to start afterwards. I cannot roll back or do a system restore. I could refresh the system i guess, or reset. But i would like to solve the issue at hand. Now unfortunately one customers was in a hurry so i had to reset the unit and send it back out the door. So i currently only have 1 system with the same symptoms at the moment. Unit has 8GB Ram, AMD FM2 cpu, 500gb hdd. Was originally running Windows 7 Home Premium but was upgraded to 10 by the customer and reportedly running fine. Both units apparently had done updates a few nights ago and now refuse to boot. The screen is blank and the cursor flashes from standard cursor to busy symbol. I left it for over 5 hours and nothing happened although the drive is blinking away. Hopefully i was looking for some input on manually finding and removing an update from the Windows recovery environment on the Win 10 Boot disk using cmd possibly. Thanks, hope you can help!!
Oh and I'm currently running a chkdsk /f /r on the OS drive.
Last edited by brainfear; 09 Oct 2015 at 12:29.