Computer goes to sleep ONLY in "safe mode" (Windows 10) ...

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  1. Posts : 32
    Windows 10
       #1

    Computer sleeps ONLY in "safe mode" ... (NEW INFO - PLEASE HELP)


    Hello. I have a problem that I hope someone can help me with. My computer will not go to sleep at all unless it is in safe mode without networking (the monitor does sleep then). When I boot it into safe mode with networking, it will not go to sleep (the monitor will not sleep). When I boot normally into Windows 10 (clean install; up-to-date as of today with Windows Update), the computer does not sleep.

    Also, sometimes before when I login after a normal startup, the computer does go to sleep; however, nothing displays on the monitor after I press the power button to bring it out of sleep. I have already searched the forums for help. I tried disabling the "wake" feature for the network adapter (as suggested in another thread), but that did not help at all. My computer's specifications are:

    ********************************

    Operating System
    Windows 10 Home 64-bit

    CPU
    Intel Core i7 2600K @ 3.40GHz
    Sandy Bridge 32nm Technology

    RAM
    8.00GB Dual-Channel DDR3 @ 665MHz (9-9-9-24)

    Motherboard
    Gigabyte Technology Co., Ltd. H67M-D2-B3 (Socket 1155)

    Graphics
    ASUS VS239 (1920x1080@60Hz)
    2047MB NVIDIA GeForce GTX 660 (PNY)

    Storage
    465GB Seagate ST3500418AS ATA Device (SATA)
    298GB Western Digital WD My Passport 0748 USB Device (USB (SATA))

    Optical Drives
    ATAPI iHAS424 Y ATA Device
    HL-DT-ST BD-RE UH12LS28 ATA Device

    Audio
    NVIDIA High Definition Audio

    ********************************

    Any ideas or suggestions? Thanks in advance to whoever responds.
    Last edited by Omnimaxus; 08 Oct 2015 at 11:49.
      My Computer


  2. Posts : 165
    Win 10 x64 Home
       #2

    open a cmd prompt as admin and type "powercfg -requests" without the quotes & hit enter.

    If anything is preventing your PC from sleeping it should be listed.

    I've found that sometimes audio stream will be listed but the actual cause will be something like Steam and or UPlay.
      My Computer


  3. Posts : 32
    Windows 10
    Thread Starter
       #3

    C:\Windows\system32>powercfg -requests
    DISPLAY:
    None.

    SYSTEM:
    None.

    AWAYMODE:
    None.

    EXECUTION:
    None.

    PERFBOOST:
    None.
      My Computer


  4. Posts : 32
    Windows 10
    Thread Starter
       #4

    UPDATE:

    I ran "powercfg -ENERGY" in DOS with administrator privileges. This is what the "energy report" said:

    *********************************

    Power Efficiency Diagnostics Report

    Computer Name xxxxxxxxxxxxxxxxxxxxxxxxxx
    Scan Time 2015-10-07T13:59:42Z
    Scan Duration 60 seconds
    System Manufacturer Gigabyte Technology Co., Ltd.
    System Product Name H67M-D2-B3
    BIOS Date 03/27/2012
    BIOS Version F7
    OS Build 10240
    Platform Role PlatformRoleDesktop
    Plugged In true
    Process Count 68
    Thread Count 1016
    Report GUID {a70e6d6a-b7d3-41f6-8dee-fd80e7258625}
    Analysis Results

    Errors

    USB Suspend:USB Device not Entering Selective Suspend
    This device did not enter the USB Selective Suspend state. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping.
    Device Name Wacom Tablet
    Host Controller ID PCI\VEN_8086&DEV_1C2D
    Host Controller Location PCI bus 0, device 26, function 0
    Device ID USB\VID_056A&PID_0017
    Port Path 1,3



    USB Suspend:USB Device not Entering Selective Suspend
    This device did not enter the USB Selective Suspend state. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping.
    Device Name USB Input Device
    Host Controller ID PCI\VEN_8086&DEV_1C2D
    Host Controller Location PCI bus 0, device 26, function 0
    Device ID USB\VID_046D&PID_C077
    Port Path 1,5



    USB Suspend:USB Device not Entering Selective Suspend
    This device did not enter the USB Selective Suspend state. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping.
    Device Name Xbox 360 Controller for Windows
    Host Controller ID PCI\VEN_8086&DEV_1C2D
    Host Controller Location PCI bus 0, device 26, function 0
    Device ID USB\VID_046D&PID_C21D
    Port Path 1,1



    USB Suspend:USB Device not Entering Selective Suspend
    This device did not enter the USB Selective Suspend state. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping.
    Device Name USB Root Hub
    Host Controller ID PCI\VEN_8086&DEV_1C2D
    Host Controller Location PCI bus 0, device 26, function 0
    Device ID USB\VID_8086&PID_1C2D
    Port Path



    USB Suspend:USB Device not Entering Selective Suspend
    This device did not enter the USB Selective Suspend state. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping.
    Device Name USB Root Hub
    Host Controller ID PCI\VEN_8086&DEV_1C26
    Host Controller Location PCI bus 0, device 29, function 0
    Device ID USB\VID_8086&PID_1C26
    Port Path



    USB Suspend:USB Device not Entering Selective Suspend
    This device did not enter the USB Selective Suspend state. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping.
    Device Name USB Input Device
    Host Controller ID PCI\VEN_8086&DEV_1C26
    Host Controller Location PCI bus 0, device 29, function 0
    Device ID USB\VID_0079&PID_0006
    Port Path 1,7



    USB Suspend:USB Device not Entering Selective Suspend
    This device did not enter the USB Selective Suspend state. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping.
    Device Name USB Composite Device
    Host Controller ID PCI\VEN_8086&DEV_1C2D
    Host Controller Location PCI bus 0, device 26, function 0
    Device ID USB\VID_046D&PID_C31C
    Port Path 1,6



    USB Suspend:USB Device not Entering Selective Suspend
    This device did not enter the USB Selective Suspend state. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping.
    Device Name Logitech USB Camera (HD Pro Webcam C910)
    Host Controller ID PCI\VEN_8086&DEV_1C2D
    Host Controller Location PCI bus 0, device 26, function 0
    Device ID USB\VID_046D&PID_0821
    Port Path 1,2



    USB Suspend:USB Device not Entering Selective Suspend
    This device did not enter the USB Selective Suspend state. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping.
    Device Name USB Mass Storage Device
    Host Controller ID PCI\VEN_8086&DEV_1C26
    Host Controller Location PCI bus 0, device 29, function 0
    Device ID USB\VID_1058&PID_0748
    Port Path 1,8



    USB Suspend:USB Device not Entering Selective Suspend
    This device did not enter the USB Selective Suspend state. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping.
    Device Name Generic USB Hub
    Host Controller ID PCI\VEN_8086&DEV_1C2D
    Host Controller Location PCI bus 0, device 26, function 0
    Device ID USB\VID_8087&PID_0024
    Port Path 1



    USB Suspend:USB Device not Entering Selective Suspend
    This device did not enter the USB Selective Suspend state. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping.
    Device Name USB Mass Storage Device
    Host Controller ID PCI\VEN_8086&DEV_1C26
    Host Controller Location PCI bus 0, device 29, function 0
    Device ID USB\VID_058F&PID_6377
    Port Path 1,3



    USB Suspend:USB Device not Entering Selective Suspend
    This device did not enter the USB Selective Suspend state. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping.
    Device Name Generic USB Hub
    Host Controller ID PCI\VEN_8086&DEV_1C26
    Host Controller Location PCI bus 0, device 29, function 0
    Device ID USB\VID_8087&PID_0024
    Port Path 1



    CPU Utilization:Processor utilization is high
    The average processor utilization during the trace was high. The system will consume less power when the average processor utilization is very low. Review processor utilization for individual processes to determine which applications and services contribute the most to total processor utilization.
    Average Utilization (%) 4.47



    Platform Power Management Capabilities:PCI Express Active-State Power Management (ASPM) Disabled
    PCI Express Active-State Power Management (ASPM) has been disabled due to a known incompatibility with the hardware in this computer.



    Warnings

    Platform Timer Resolution:Platform Timer Resolution
    The default platform timer resolution is 15.6ms (15625000ns) and should be used whenever the system is idle. If the timer resolution is increased, processor power management technologies may not be effective. The timer resolution may be increased due to multimedia playback or graphical animations.
    Current Timer Resolution (100ns units) 10006
    Maximum Timer Period (100ns units) 156250



    Platform Timer Resolution:Outstanding Timer Request
    A program or service has requested a timer resolution smaller than the platform maximum timer resolution.
    Requested Period 10000
    Requesting Process ID 3660
    Requesting Process Path \Device\HarddiskVolume1\Program Files (x86)\Mozilla Firefox\firefox.exe



    CPU Utilization:Individual process with significant processor utilization.
    This process is responsible for a significant portion of the total processor utilization recorded during the trace.
    Process Name firefox.exe
    PID 3660
    Average Utilization (%) 2.55
    Module Average Module Utilization (%)
    \Device\HarddiskVolume1\Program Files (x86)\Mozilla Firefox\xul.dll 1.13
    \Device\HarddiskVolume1\Program Files (x86)\Mozilla Firefox\freebl3.dll 0.25
    \SystemRoot\system32\ntoskrnl.exe 0.20



    CPU Utilization:Individual process with significant processor utilization.
    This process is responsible for a significant portion of the total processor utilization recorded during the trace.
    Process Name dwm.exe
    PID 1320
    Average Utilization (%) 0.22
    Module Average Module Utilization (%)
    \SystemRoot\system32\ntoskrnl.exe 0.06
    \Device\HarddiskVolume1\Windows\System32\dwmcore.dll 0.03
    \Device\HarddiskVolume1\Windows\System32\nvwgf2umx.dll 0.02



    Information

    Platform Timer Resolution:Timer Request Stack
    The stack of modules responsible for the lowest platform timer setting in this process.
    Requested Period 10000
    Requesting Process ID 3660
    Requesting Process Path \Device\HarddiskVolume1\Program Files (x86)\Mozilla Firefox\firefox.exe
    Calling Module Stack \Device\HarddiskVolume1\Windows\SysWOW64\ntdll.dll
    \Device\HarddiskVolume1\Windows\SysWOW64\kernel32.dll
    \Device\HarddiskVolume1\Program Files (x86)\Mozilla Firefox\xul.dll



    Power Policy:Active Power Plan
    The current power plan in use
    Plan Name OEM Balanced
    Plan GUID {381b4222-f694-41f0-9685-ff5bb260df2e}



    Power Policy:Power Plan Personality (Plugged In)
    The personality of the current power plan when the system is plugged in.
    Personality Balanced



    Power Policy:802.11 Radio Power Policy is Maximum Performance (Plugged In)
    The current power policy for 802.11-compatible wireless network adapters is not configured to use low-power modes.



    Power Policy:Video quality (Plugged In)
    Enables Windows Media Player to optimize for quality or power savings when playing video.
    Quality Mode Optimize for Video Quality



    System Availability Requests:Analysis Success
    Analysis was successful. No energy efficiency problems were found. No information was returned.



    Battery:Analysis Success
    Analysis was successful. No energy efficiency problems were found. No information was returned.



    Platform Power Management Capabilities:Supported Sleep States
    Sleep states allow the computer to enter low-power modes after a period of inactivity. The S3 sleep state is the default sleep state for Windows platforms. The S3 sleep state consumes only enough power to preserve memory contents and allow the computer to resume working quickly. Very few platforms support the S1 or S2 Sleep states.
    S1 Sleep Supported false
    S2 Sleep Supported false
    S3 Sleep Supported true
    S4 Sleep Supported true



    Platform Power Management Capabilities:Connected Standby Support
    Connected standby allows the computer to enter a low-power mode in which it is always on and connected. If supported, connected standby is used instead of system sleep states.
    Connected Standby Supported false



    Platform Power Management Capabilities:Processor Power Management Capabilities
    Effective processor power management enables the computer to automatically balance performance and energy consumption.
    Group 0
    Index 0
    Idle State Count 3
    Idle State Type ACPI Idle (C) States
    Nominal Frequency (MHz) 3701
    Maximum Performance Percentage 100
    Lowest Performance Percentage 43
    Lowest Throttle Percentage 5
    Performance Controls Type ACPI Performance (P) / Throttle (T) States



    Platform Power Management Capabilities:Processor Power Management Capabilities
    Effective processor power management enables the computer to automatically balance performance and energy consumption.
    Group 0
    Index 1
    Idle State Count 3
    Idle State Type ACPI Idle (C) States
    Nominal Frequency (MHz) 3701
    Maximum Performance Percentage 100
    Lowest Performance Percentage 43
    Lowest Throttle Percentage 5
    Performance Controls Type ACPI Performance (P) / Throttle (T) States



    Platform Power Management Capabilities:Processor Power Management Capabilities
    Effective processor power management enables the computer to automatically balance performance and energy consumption.
    Group 0
    Index 2
    Idle State Count 3
    Idle State Type ACPI Idle (C) States
    Nominal Frequency (MHz) 3701
    Maximum Performance Percentage 100
    Lowest Performance Percentage 43
    Lowest Throttle Percentage 5
    Performance Controls Type ACPI Performance (P) / Throttle (T) States



    Platform Power Management Capabilities:Processor Power Management Capabilities
    Effective processor power management enables the computer to automatically balance performance and energy consumption.
    Group 0
    Index 3
    Idle State Count 3
    Idle State Type ACPI Idle (C) States
    Nominal Frequency (MHz) 3701
    Maximum Performance Percentage 100
    Lowest Performance Percentage 43
    Lowest Throttle Percentage 5
    Performance Controls Type ACPI Performance (P) / Throttle (T) States



    Platform Power Management Capabilities:Processor Power Management Capabilities
    Effective processor power management enables the computer to automatically balance performance and energy consumption.
    Group 0
    Index 4
    Idle State Count 3
    Idle State Type ACPI Idle (C) States
    Nominal Frequency (MHz) 3701
    Maximum Performance Percentage 100
    Lowest Performance Percentage 43
    Lowest Throttle Percentage 5
    Performance Controls Type ACPI Performance (P) / Throttle (T) States



    Platform Power Management Capabilities:Processor Power Management Capabilities
    Effective processor power management enables the computer to automatically balance performance and energy consumption.
    Group 0
    Index 5
    Idle State Count 3
    Idle State Type ACPI Idle (C) States
    Nominal Frequency (MHz) 3701
    Maximum Performance Percentage 100
    Lowest Performance Percentage 43
    Lowest Throttle Percentage 5
    Performance Controls Type ACPI Performance (P) / Throttle (T) States



    Platform Power Management Capabilities:Processor Power Management Capabilities
    Effective processor power management enables the computer to automatically balance performance and energy consumption.
    Group 0
    Index 6
    Idle State Count 3
    Idle State Type ACPI Idle (C) States
    Nominal Frequency (MHz) 3701
    Maximum Performance Percentage 100
    Lowest Performance Percentage 43
    Lowest Throttle Percentage 5
    Performance Controls Type ACPI Performance (P) / Throttle (T) States



    Platform Power Management Capabilities:Processor Power Management Capabilities
    Effective processor power management enables the computer to automatically balance performance and energy consumption.
    Group 0
    Index 7
    Idle State Count 3
    Idle State Type ACPI Idle (C) States
    Nominal Frequency (MHz) 3701
    Maximum Performance Percentage 100
    Lowest Performance Percentage 43
    Lowest Throttle Percentage 5
    Performance Controls Type ACPI Performance (P) / Throttle (T) States



    Device Drivers:Analysis Success
    Analysis was successful. No energy efficiency problems were found. No information was returned.

    *********************************

    (END)
      My Computer


  5. Posts : 32
    Windows 10
    Thread Starter
       #5

    The only thing that I can glean from the entire report is this: "Platform Power Management Capabilities: PCI Express Active-State Power Management (ASPM) Disabled PCI Express Active-State Power Management (ASPM) has been disabled due to a known incompatibility with the hardware in this computer." Also, please note that the other issues detected were accompanied by this message: "Note that this issue will not prevent the system from sleeping." So, any suggestions? Ideas? Thanks ...
      My Computer


  6. Posts : 165
    Win 10 x64 Home
       #6

    Try and find the driver for that device in Device Manager and see if there's a power option to Enable power savings.

    I'd also try resetting your Windows Power Profile.

    Also you could try asking on a Gigabyte forum.
    But it seems weird to me that a Gigabyte board would have issues with sleep, they're a very well known motherboard manufacturer.

    Other than that I don't really know what else you could try.
    Hopefully someone else might chime in.
    Last edited by elbeasto; 08 Oct 2015 at 14:52.
      My Computer


  7. Posts : 32
    Windows 10
    Thread Starter
       #7

    Update:

    Found the culprit. Apparently it was a generic USB gamepad that I had hooked up to the computer that was somehow keeping it awake. Once I disconnected it, the computer's sleep behavior went back to normal. Now I unfortunately have another problem. The computer keeps getting a DRIVER_POWER_STATE_FAILURE BSOD message every time I try to wake it up from sleep. I did a dump, and debugged the file via WinDbg. Below are the results of the debug. Anyone want to help? Is it the video card, as I suspect it is? Thoughts? Thanks.

    (Note: This guy posted about a very similar problem - link: CLICK HERE.)

    ************* Symbol Path validation summary **************
    Response Time (ms) Location
    Deferred SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
    Deferred .sympath srv*http://msdl.microsoft.com/download/symbols

    Microsoft (R) Windows Debugger Version 10.0.10240.9 AMD64
    Copyright (c) Microsoft Corporation. All rights reserved.


    Loading Dump File [C:\Users\xxxxx\Desktop\New folder\100715-14562-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available


    ************* Symbol Path validation summary **************
    Response Time (ms) Location
    Deferred SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
    Deferred .sympath srv*http://msdl.microsoft.com/download/symbols
    Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols;.sympath srv*http://msdl.microsoft.com/download/symbols
    Executable search path is:
    No .natvis files found at C:\Program Files (x86)\Windows Kits\10\Debuggers\x64\Visualizers.
    Windows 10 Kernel Version 10240 MP (8 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS Personal
    Built by: 10240.16515.amd64fre.th1.150916-2039
    Machine Name:
    Kernel base = 0xfffff801`1608d000 PsLoadedModuleList = 0xfffff801`163b2010
    Debug session time: Wed Oct 7 15:27:32.629 2015 (UTC - 7:00)
    System Uptime: 0 days 0:55:49.288
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ......................................
    Loading User Symbols
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    Use !analyze -v to get detailed debugging information.

    BugCheck 9F, {3, ffffe0005a7af060, fffff80117bfd990, ffffe0005a2b5490}

    Implicit thread is now ffffe000`5b3505c0
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
    Probably caused by : dxgkrnl.sys ( dxgkrnl!DpiRequestIoPowerState+a2 )

    Followup: MachineOwner
    ---------

    0: kd> !analyze -v
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    DRIVER_POWER_STATE_FAILURE (9f)
    A driver has failed to complete a power IRP within a specific time.
    Arguments:
    Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
    Arg2: ffffe0005a7af060, Physical Device Object of the stack
    Arg3: fffff80117bfd990, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
    Arg4: ffffe0005a2b5490, The blocked IRP

    Debugging Details:
    ------------------

    Implicit thread is now ffffe000`5b3505c0

    BIOS_DATE: 03/27/2012

    BASEBOARD_PRODUCT: H67M-D2-B3

    BASEBOARD_VERSION: x.x

    BUGCHECK_P1: 3

    BUGCHECK_P2: ffffe0005a7af060

    BUGCHECK_P3: fffff80117bfd990

    BUGCHECK_P4: ffffe0005a2b5490

    DRVPOWERSTATE_SUBCODE: 3

    FAULTING_THREAD: 5b3505c0

    CPU_COUNT: 8

    CPU_MHZ: d40

    CPU_VENDOR: GenuineIntel

    CPU_FAMILY: 6

    CPU_MODEL: 2a

    CPU_STEPPING: 7

    CUSTOMER_CRASH_COUNT: 1

    DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT

    BUGCHECK_STR: 0x9F

    PROCESS_NAME: System

    CURRENT_IRQL: 2

    ANALYSIS_VERSION: 10.0.10240.9 amd64fre

    LAST_CONTROL_TRANSFER: from fffff801160d20d0 to fffff801161dfc76

    STACK_TEXT:
    ffffd000`20314430 fffff801`160d20d0 : ffffe000`00000000 00000000`00000001 00000000`00000000 ffffe000`5b3506c0 : nt!KiSwapContext+0x76
    ffffd000`20314570 fffff801`160d1ae8 : 00000000`000000ff 00000000`00000000 ffffe000`5a6e4040 ffffe000`5a6e41b0 : nt!KiSwapThread+0x160
    ffffd000`20314620 fffff801`160d3d35 : ffffe000`5bbfec98 00000000`00000000 00000000`00000000 fffff801`160d4b76 : nt!KiCommitThreadWait+0x148
    ffffd000`203146b0 fffff801`5ed4eb92 : ffffd000`203147c0 ffffe000`00000000 00000000`00000000 00000000`00000000 : nt!KeWaitForSingleObject+0x385
    ffffd000`20314760 fffff801`5ed4e149 : 00000000`00000004 ffffe000`5a2b5490 00000000`00000002 00000000`00000002 : dxgkrnl!DpiRequestIoPowerState+0xa2
    ffffd000`203147f0 fffff801`5ed4eadc : ffffd000`20314802 00000000`00000001 00000000`00000001 00000000`00000000 : dxgkrnl!DpiFdoSetAdapterPowerState+0x2a9
    ffffd000`20314890 fffff801`5ed4fdcb : ffffe000`5a2b5400 ffffe000`5bbfe2b0 ffffe000`5a2b5490 00000000`ff030000 : dxgkrnl!DpiFdoHandleDevicePower+0x2fc
    ffffd000`20314920 fffff801`60a7db32 : ffffe000`5a2b55a8 ffffd000`20314ab9 ffffe000`5a2b55a8 ffffe000`5bbfe160 : dxgkrnl!DpiDispatchPower+0x8b
    ffffd000`20314a40 ffffe000`5a2b55a8 : ffffd000`20314ab9 ffffe000`5a2b55a8 ffffe000`5bbfe160 ffffd000`20314b38 : nvlddmkm+0x15db32
    ffffd000`20314a48 ffffd000`20314ab9 : ffffe000`5a2b55a8 ffffe000`5bbfe160 ffffd000`20314b38 00000000`00000004 : 0xffffe000`5a2b55a8
    ffffd000`20314a50 ffffe000`5a2b55a8 : ffffe000`5bbfe160 ffffd000`20314b38 00000000`00000004 00000000`00000000 : 0xffffd000`20314ab9
    ffffd000`20314a58 ffffe000`5bbfe160 : ffffd000`20314b38 00000000`00000004 00000000`00000000 00000000`00000001 : 0xffffe000`5a2b55a8
    ffffd000`20314a60 ffffd000`20314b38 : 00000000`00000004 00000000`00000000 00000000`00000001 ffffe000`5c271000 : 0xffffe000`5bbfe160
    ffffd000`20314a68 00000000`00000004 : 00000000`00000000 00000000`00000001 ffffe000`5c271000 ffffd000`20314b20 : 0xffffd000`20314b38
    ffffd000`20314a70 00000000`00000000 : 00000000`00000001 ffffe000`5c271000 ffffd000`20314b20 00000000`00000008 : 0x4


    STACK_COMMAND: .thread 0xffffe0005b3505c0 ; kb

    FOLLOWUP_IP:
    dxgkrnl!DpiRequestIoPowerState+a2
    fffff801`5ed4eb92 8bd8 mov ebx,eax

    SYMBOL_STACK_INDEX: 4

    SYMBOL_NAME: dxgkrnl!DpiRequestIoPowerState+a2

    FOLLOWUP_NAME: MachineOwner

    MODULE_NAME: dxgkrnl

    IMAGE_NAME: dxgkrnl.sys

    DEBUG_FLR_IMAGE_TIMESTAMP: 55fa5392

    IMAGE_VERSION: 10.0.10240.16515

    BUCKET_ID_FUNC_OFFSET: a2

    FAILURE_BUCKET_ID: 0x9F_3_POWER_DOWN_dxgkrnl!DpiRequestIoPowerState

    BUCKET_ID: 0x9F_3_POWER_DOWN_dxgkrnl!DpiRequestIoPowerState

    PRIMARY_PROBLEM_CLASS: 0x9F_3_POWER_DOWN_dxgkrnl!DpiRequestIoPowerState

    ANALYSIS_SOURCE: KM

    FAILURE_ID_HASH_STRING: km:0x9f_3_power_down_dxgkrnl!dpirequestiopowerstate

    FAILURE_ID_HASH: {1f04a7b8-25d5-85a2-98d6-ff5f5302be37}

    Followup: MachineOwner
    ---------

    0: kd> !irp Address
    An error occured trying to evaluate the expression
    0: kd> !irp
    Free build - use !irpfind to scan memory for any active IRPs
    0: kd> !irpfind
    fffff80116451500: Unable to get MiVisibleState
    0: kd> lmvm dxgkrnl
    Browse full module list
    start end module name
    fffff801`5eca0000 fffff801`5ee89000 dxgkrnl (pdb symbols) c:\symbols\dxgkrnl.pdb\981F23A0162D4567AA7BA758CEFE63091\dxgkrnl.pdb
    Loaded symbol image file: dxgkrnl.sys
    Mapped memory image file: c:\symbols\dxgkrnl.sys\55FA53921e9000\dxgkrnl.sys
    Image path: \SystemRoot\System32\drivers\dxgkrnl.sys
    Image name: dxgkrnl.sys
    Browse all global symbols functions data
    Timestamp: Wed Sep 16 22:45:54 2015 (55FA5392)
    CheckSum: 001ECDAA
    ImageSize: 001E9000
    File version: 10.0.10240.16515
    Product version: 10.0.10240.16515
    File flags: 0 (Mask 3F)
    File OS: 40004 NT Win32
    File type: 3.7 Driver
    File date: 00000000.00000000
    Translations: 0409.04b0
    CompanyName: Microsoft Corporation
    ProductName: Microsoft® Windows® Operating System
    InternalName: dxgkrnl.sys
    OriginalFilename: dxgkrnl.sys
    ProductVersion: 10.0.10240.16515
    FileVersion: 10.0.10240.16515 (th1.150916-2039)
    FileDescription: DirectX Graphics Kernel
    LegalCopyright: © Microsoft Corporation. All rights reserved.

      My Computer


  8. Posts : 165
    Win 10 x64 Home
       #8

    Nice one, glad you got it sorted.
      My Computer


  9. Posts : 32
    Windows 10
    Thread Starter
       #9

    elbeasto said:
    Nice one, glad you got it sorted.
    Actually - yes, the original problem got solved, but now I have a new problem. See above.

    Anyone want to help? Thanks.
      My Computer


  10. Posts : 165
    Win 10 x64 Home
       #10

    Omnimaxus said:
    Actually - yes, the original problem got solved, but now I have a new problem. See above.

    Anyone want to help? Thanks.
    Ah sorry didn't read you entire post.
    Was there a driver for that USB gamepad? I would try uninstalling it.

    I'm not very good with BSOD's to be honest.

    It might be better to start a new thread with the new issue in the BSOD Debugging forum.
    They be smart dudes.

    Good luck. :)
      My Computer


 

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