1.    20 Sep 2015 #1
    Join Date : Sep 2015
    Posts : 6

    Unable to view JPG's in specfic folders

    Running clean install Windows 10 pro, I did add a reg fix to enable photo viewer, which worked fine.

    I have a many picture folders, which I was able to view all fine. Suddenly only on a few folders (approx 3 from 40) I started getting "windows photo viewer can't open this picture because either photo viewer doesn't support this file format, or you don't have the latest updates to photo viewer, error. I tried to view the same jpg's using Win10 photo and get the error "it appears we don't support this file format"... One folder has a BMP image which also won't open with any app, including paint.

    Went to my backup copies, same issue. I can eliminate any malware or virus issue as I regularly scan my PC. I'm concerned because I could view these jpg's previously, I am thinking some sort of registry issue. I copied folder to USB and tried to open on another Win10 PC, with the same result. I then tried to open the jpg's on a Win 7 machine, same result. Have moved file from folder still won't open, check attributes of folder/files, I have full rights.

    Now I'm concerned that the 40 or so "precious" files have become corrupt which would include my backup copies. The fact I've tried to access these files on three devices without success.

    One Win10 device has the following event log entry;

    "Activation of app Microsoft.Windows.Photos_8wekyb3d8bbwe!App failed with error: The remote procedure call failed. See the Microsoft-Windows-TWinUI/Operational log for additional information."

    Copying un-effective JPEGS into the effective folders open, copying singles files from other folders to affective folder won't open.

    I tried to upload a file that won't open, it returns the message photo1.jpg this is not a valid image file.

    At a loss as I can't open these files on three devices, advice gratefully appreciated.
      My System SpecsSystem Spec

  2.    20 Sep 2015 #2
    Join Date : Sep 2015
    Posts : 6

    Some sort of file corruption occurred when copying 29GB of photographs and movies from one drive to another, I used the tool recurva to recover the majority of corrupted files.
      My System SpecsSystem Spec

  3.    27 Jun 2016 #3
    Join Date : Jun 2016
    Posts : 1
    windows 10

    Some JPGs would not open in Windows 10

    Quote Originally Posted by exasperated View Post
    Some sort of file corruption occurred when copying 29GB of photographs and movies from one drive to another, I used the tool recurva to recover the majority of corrupted files.
    Hello Exasperated,

    I had a similar problem. I downloaded photos from my Canon Rebel EOS T5 camera to a laptop running Windows 7. Photos saved fine and I could open on this laptop. I then moved the files from the laptop to an external hard drive (WD Passport). When I try to open the files on a different laptop running Windows 10, I get the same error message you got. I've tried several different photo viewing programs (Photoshop Express, Windows Phot Viewer, Photo Gallery etc.) to open the files and none work. This sounds similar to your issue but files are not corrupted as I can still open them on the Windows 7 laptop - any ideas before I try recurve? Thanks
      My System SpecsSystem Spec


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