Can't login anymore the box is greyed out and there's no cursor

So, I know exactly what caused this problem, but I can't do anything about it anymore because I can't even get past the blue login screen. This all happened when I decided I was going to download a game I used to play called Mabibogi, silly me, I should have checked if it was Windows 10 compatible, it's not. So now when I try to login, the bar to enter my password is greyed out, as well as the switch user and shut down buttons, I used to have a cursor showing up, and now I don't, I've googled around and haven't been able to find anything, if it helps, I have a Dell Inspiron 620.

I would say to try a repair, when you upgraded to windows 10, how did you do it, from media creation tool or you upgraded from files downloaded ? Try either Advanced options, then try Startup repair or try repair inplace upgrade. Do not see many others choices for you to do at this point, unless do a refresh loosing software installed, reset or clean install loosing all except OS.

https://www.tenforums.com/tutorials/2294-advanced-startup-options-boot-windows-10-a.html


Repair Install Windows 10 with an In-place Upgrade

jds63 said:

I would say to try a repair, when you upgraded to windows 10, how did you do it, from media creation tool or you upgraded from files downloaded ? Try either Advanced options, then try Startup repair or try repair inplace upgrade. Do not see many others choices for you to do at this point, unless do a refresh loosing software installed, reset or clean install loosing all except OS.

https://www.tenforums.com/tutorials/2294-advanced-startup-options-boot-windows-10-a.html


Repair Install Windows 10 with an In-place Upgrade

I don't think I have seen a Win10 ever repair

Bazz said:

I don't think I have seen a Win10 ever repair

Options been there, i have never had to of yet. Been around for ages on many other OS's

I got the notification and installed from there, I need an option that I can preform from the boot up menu, I can't login at all. And I'd prefer keeping my files.

Zaps13 said:

I got the notification and installed from there, I need an option that I can preform from the boot up menu, I can't login at all. And I'd prefer keeping my files.

Have access to another PC can download a Windows 10 ISO from ? Same other PC make a bootable disc or USB Flash then try a repair, as i missed realizing no access to PC to download or now even try inplace upgrade. If repair does not work, let me know, go from there.

option #5 after get a disc made https://www.tenforums.com/tutorials/2...dows-10-a.html

jds63 said:

Options been there, i have never had to of yet. Been around for ages on many other OS's

So are you also saying that you have never seen a 10 repair itself

Bazz said:

So are you also saying that you have never seen a 10 repair itself

No, all i can say is never had opportunity of using it myself yet or have helped anyone use it that it helped yet, but is an option as it has always been with MS Windows.Sometimes a repair will not work in certain cases. Why against Windows 10 not being able to repair ?

jds63 said:

No, all i can say is never had opportunity of using it myself yet or have helped anyone use it that it helped yet, but is an option as it has always been with MS Windows.Sometimes a repair will not work in certain cases. Why against Windows 10 not being able to repair ?

Congratulations it is rare that it works

Bazz said:

Congratulations it is rare that it works

My concern now if will help the thread starter, if not, we move on to next solution.