1.    11 Sep 2015 #1
    Join Date : Sep 2015
    Posts : 1
    Windows 10

    Computer says it has a disc drive and it is working, but it does not.

    I recently upgraded to Windows 10 from 8.1. My disc drive wasn't working before the upgrade. In fact, before the upgrade, my computer didn't even recognize it HAD a disc drive. Now it recognized it, and when I go to the device manager, it says it is working properly. I tried doing an online search on how to fix this and tried a recommended command prompt, but that did not work either. Please help! I really want to use my disc drive.
      My System SpecsSystem Spec

  2.    11 Sep 2015 #2
    Join Date : Aug 2015
    Central Florida
    Posts : 130
    Windows 10

    If it wasn't working before it's probably a hardware issue. Windows may be able to tell you have one and even load the correct drivers but it can't necessarily tell if it's broken. One thing I'd try is to remove it, reboot, shut down and reinstall it. See if it's re detected and if that has any effect. My guess is that it needs to be replaced. If you have an external enclosure you could try it that way as well.
      My System SpecsSystem Spec


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