Windows goes black screen every few seconds and stuck on desktop


  1. Posts : 3
    Windows10
       #1

    Windows goes black screen every few seconds and stuck on desktop


    Hi everyone,
    My laptop suddenly goes black every few seconds and stuck on desktop can’t do anything except ctrl alt dlt

    You can see vid below
    https://files.fm/u/vr3j83d32d
    Last edited by slm551; 1 Week Ago at 15:32. Reason: Added video
      My Computer


  2. Posts : 8,126
    windows 10
       #2

    Welcome to the forum. Have you got a monitor or a TV you can try on hdmi? that would tell us if the they work its a screen fault or not. first thought would be video drivers or card anything in event viewer that says what happens?
      My Computer


  3. Posts : 2,966
    Windows 10 Pro for the Bro
       #3

    Yes, right when I saw the video, I jumped to the possibility that it could be the video card.

    Go to your video card's website, download, and install the latest version.

    Hopefully you can do that. If not, restart the computer in Safe Mode with Networking to download and install.
      My Computer


  4. Posts : 3
    Windows10
    Thread Starter
       #4

    I tried safe mode… same issue

    - - - Updated - - -

    pepanee said:
    Yes, right when I saw the video, I jumped to the possibility that it could be the video card.

    Go to your video card's website, download, and install the latest version.

    Hopefully you can do that. If not, restart the computer in Safe Mode with Networking to download and install.

    Same issue with safe mode
      My Computer


  5. Posts : 2,966
    Windows 10 Pro for the Bro
       #5

    Try this, and if the screen sticks around without going out, try to update the video driver:
    Windows goes black screen every few seconds - Search Videos

    Win Key + Control + Shift + B

    This will restart the video driver. See if that could help you get further.
      My Computer


  6. Posts : 325
    Windows 10
       #6

    Your GPU might be going down as well. A good question, have you been pushing the GPU to it's limit or use in a long time?

    Another possibility might be a power related issue. Power is being cut off / tampered with.
      My Computer


  7. Posts : 3
    Windows10
    Thread Starter
       #7

    Hi guys thx for your help, I tried all the methods you wrote here, eventually I pressed shift + restart
    And from there I deleted the last update
    And now everything works

    - - - Updated - - -

    slm551 said:
    Hi guys thx for your help, I tried all the methods you wrote here, eventually I pressed shift + restart
    And from there I deleted the last updated
    And now everything works
    I thing the problem caused because I had no place on hard disk ( I have like 2gb free)
    Last edited by slm551; 1 Week Ago at 07:54.
      My Computer


  8. Posts : 4,823
    Windows 11 Pro 64 Bit 22H2
       #8

    I thing the problem caused because I had no place on hard disk ( I have like 2gb free)
    Press the Windows key +X and choose Disk Management. In the lower pane Please attach a screenshot of this. So we can see your storage options.
      My Computer


 

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