Can't delete folder from File Explorer

Hi All

I installed the Internxt desktop client (they're a cloud storage provider) but after giving it a try I didn't like it so uninstalled it from my Win10 Pro 22H2 laptop. But after rebooting I now have the following folder showing called "Internxt" in File Explorer that I can't get rid of:



If I right click the folder I can't delete/hide it:



Does anyone know how I can get rid of this folder? I've emailed their support but haven't got a reply so is there a registry key I can delete or some other method I can use to remove this Interxt folder permanently from File Explorer?

Thanks!

Brink said:

Hello, and welcome.

You could see if an option in the tutorial below may allow you to delete the folder.

Delete Folder in Windows 10

Thank you! If I delete the folder then it still shows in File Explorer and when I click it I get this:



- - - Updated - - -

Ghot said:

You can re-install Internxt then use REVO Uninstaller to remove it.
Or you can try deleting that folder with EMCO Unlock IT

Download Revo Uninstaller Free - Remove unwanted programs easily
After uninstalling something with REVO it will offer to... "scan for leftovers". Do that and delete whatever it finds.


UnLock IT Free - Unlock a File or Folder Locked by the System
This app will allow you to "unlock" a folder that is locked by another process, so you can delete it.

I'm about to give that a try, thanks!

- - - Updated - - -

I reinstalled the Internxt client and then installed REVO Uninstaller but maybe I am doing something wrong but I can't see Internxt in the list of apps to uninstall?

Ghot said:

There's TWO lists... (RED boxes)
You'll have to go through both lists. And I have no idea what that program will be called.

I checked both and neither have Internxt listed

Ghot said:

I just installed Internxt Drive 2.0.6 and it showed up under the "Uninstaller" tab in REVO.
I uninstalled it... then did the Scan for left overs, and deleted them, and then one more popped up in REVO and I deleted it.

That left two other folders.
One in... C:\Users\account name\AppData\Local ...and one in C:\Users\account name\AppData\Roaming

I manually deleted both of those.

You're lucky. I installed again and ran REVO but still not showing. Weird.

Ghot said:

Are you installing Internxt - Drive?

Yes:

Internxt-Drive-Setup-2.0.6.exe