New Folder Problems

I have downloaded windows 10 successfully. However, when I try to create a 'new folder' in Documents, the Documents window puts out a message "not responding".

I can create a 'new folder' on my desktop and put it in the Documents folder, but I cannot use the "new folder" icon in the Quick Access bar to create one in the Documents folder itself. Am I failing to see something I should have done?

I may be misunderstanding your Q but can you create a folder on the drive somewhere else and right-click it and pin it to the quick access node?

Hi Kanta,
Thanks for responding, I', sorry for not getting back right away, but I had some problems with my password and user name. I an not very fluent with computer terms etc.

When I bring up the folder "Documents" which contains all my files, I am unable to create a "new" folder inside the "Documents" folder. I am also unable to right-click on any folder in order to "rename" any folder inside the "Documents" folder.

I am able to create a "new" folder on my desktop, but am an also unable to right-click it to rename the "new" folder I just created.

Is this clear to you? I hope it is, I'm wondering if I shouldn't simply reload windows 8.

Thanks for any help you can offer.

Ztruker, thanks for responding, but I tried twice and the folder just freezes up and the message is -- Documents (not responding); and when I try to close the folder it takes awhile to go away.

Thanks again for trying.

I clicked on "This PC". However, when I right-cliked on "Documents" the folder froze and a message came to the top of the folder saying (not responding). I cannot right-click anywhere--not in Documents, any folder or even on the desktop. When I do the little circle appears showing the computer is working and a message eventually appears (not responding).

Actually, the 'little circle' keeps going until I click on the top of the folder. Only then do I get the message (not responding).

Thanks for your help. I tried 'system restore' for the date I uploaded windows 10. The problems I had been having with new folders and folder properties have been solved.