New
#1
Two NUC5PPYH with startup problem
Hi. I bought a NUC5PPHY from Ebay installed with Windows 10. I set a password on it. Then one day I could not enter the password, neither effect any reset, etc. The seller replaced with another NUC5PPHY, who set to "Admin" with no password. Guess what?, afer using it yesterday, today it went into diagnostic mode on startup, but Windows cannot fix it. And I cannot do any form of reset and I cannot rollback any feature or quality update. Any ideas? What would you do, get a replacement (again) from the seller, or get a refund? Or me install Windows 10 (if I can still do that). As an aside: Can Windows 10 make a backup of the OS only? I don't have Windows version number. Maybe the seller can give me it. Thanks. Rich