Folders missing on storage drive when powered on 16 December yesterday


  1. Posts : 29
    win 10
       #1

    Folders missing on storage drive when powered on 16 December yesterday


    winver 20H2 Win 10 Pro
    Laptop with 3 hard drives, suddenly almost all of the data on storage Intel D drive is missing.
    Capacity 447 GB probably had 200 to 300 GB of data missing, leaving only 7 GB of new data which I possibly inserted before realizing everything else was missing.
    I can find nothing wrong in system information or device manager. The C:\ SanDisk and E:\ HGST are unaffected. sysinfo32
    and PC manage concur, only 7 GB left.
    I would greatly appreciate assistance.
      My Computer


  2. Posts : 6,361
    Windows 11 Pro - Windows 7 HP - Lubuntu
       #2

    Open a CMD window as administrator and type:
    chkdsk X: /f (replace X with the Intel drive letter)
    It will say your disk is in use and ask if you want to unmount it = yes
    Pay attention on the results, specially bad blocks, bad clusters, bad sectors etc

    Please post a disk manager image (full window and expanded columns so we can read them)
    How to Post a Screenshot of Disk Management
      My Computers


  3. Posts : 29
    win 10
    Thread Starter
       #3

    Missing folders


    Megahertz

    I replied yesterday, but I cannot find the attachments or uploads.

    I'll wait on your reply before uploading again.

    Thank you. I appreciate your interest.

    G
      My Computer


  4. Posts : 6,361
    Windows 11 Pro - Windows 7 HP - Lubuntu
       #4

    I would like to know the results of the check disk an see the disk manager image (full window and expanded columns so we can read them).
      My Computers


  5. Posts : 29
    win 10
    Thread Starter
       #5

    Missing folders


    Same as above, forum said message too short.

    Megahertz
    I could never get Paint to save the image in the full screen size where I clicked save. I spent over 2 hours trying (and happily learned a lot) and noticed many people on Internet also had problems with image size in Paint. I think the image pasted in the Word docs will give you what you want.
    All check disk runs of both C and D hard drives are negative. Details are in the check disk D: docx.
    Let me know if I haven’t done this properly. Thank you.
    G
    Folders missing on storage drive when powered on 16 December yesterday Attached Files
      My Computer


  6. Posts : 6,361
    Windows 11 Pro - Windows 7 HP - Lubuntu
       #6

    Expand the to full window and capture the image with Snipping tool. Then Edit - Copy (Ctrl+C)
    Paste (Ctrl+V) on the Quick replay window.

    Check Disk found no problems. Somehow the files were deleted.
    You can try Recuva As it isn't a OS drive the chances you recover a big number of files are good.
      My Computers


  7. Posts : 29
    win 10
    Thread Starter
       #7

    Missing Folders


    Megahertz
    The Pro Recuva did the same as the free ---- that is nothing. Even though the drive was working, I knew I could never it so I went ahead and installed an Evo 970 Samsung. I'm proud to say that it is working.
    I appreciate the advice you've given me. I particularly appreciate your responsiveness. I've learned a lot. Hope I never have to use it again
    Thank you. G

    Give yourself an A, I don't know how to do it.
      My Computer


  8. Posts : 14,024
    Win10 Pro and Home, Win11 Pro and Home, Win7, Linux Mint
       #8

    At the bottom of the dialog box click on the Thumbs-up/Thank icon.
      My Computers


  9. Posts : 6,361
    Windows 11 Pro - Windows 7 HP - Lubuntu
       #9

    gwatts said:
    I don't know how to do it.
    On the bottom of one of my post hit the Thank button.

    No matter the size of a drive you should periodically do a backup. All drives, HDD or SSD, one day will fail.
      My Computers


 

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