WIndows explorer keeps crashing

Hey

This started 5-6 + Months ago. Since then my explorer crashes A LOT. I mean 40+ times an hour. Hell it even crash on boot up and so on. Which mean its pretty common.

I've no idea how to fix it, I tried to track it down, read logs, etc but I failed at solving it. I don't want to reinstall system, but im running out of ideas. Maybe some1 could suggest something. Here are logs>

Event Viewer:
The program explorer.exe version 10.0.19041.1202 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel. Process ID: 37c4
Start Time: 01d7be01dc8ebf0e
Termination Time: 0
Application Path: C:\Windows\explorer.exe
Report Id: c7076d55-55fb-4977-8812-5f35eb17d632
Faulting package full name:
Faulting package-relative application ID:
Hang type: Unknown

The program explorer.exe version 10.0.19041.1202 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.
Process ID: 37c4
Start Time: 01d7be01dc8ebf0e
Termination Time: 0
Application Path: C:\Windows\explorer.exe
Report Id: c7076d55-55fb-4977-8812-5f35eb17d632
Faulting package full name:
Faulting package-relative application ID:
Hang type: Unknown

Security and Maintenance >



Description
A problem caused this program to stop interacting with Windows.
Faulting Application Path: C:\Windows\explorer.exe


Problem signature
Problem Event Name: AppHangB1
Application Name: explorer.exe
Application Version: 10.0.19041.1202
Application Timestamp: dba1e981
Hang Signature: 0a31
Hang Type: 33554432
OS Version: 10.0.19043.2.0.0.256.48
Locale ID: 2057
Additional Hang Signature 1: 0a314eb55e4aea065b92b8698cfdf580
Additional Hang Signature 2: fdee
Additional Hang Signature 3: fdee86c5401883b9ec28290f5db3ba45
Additional Hang Signature 4: 0a31
Additional Hang Signature 5: 0a314eb55e4aea065b92b8698cfdf580
Additional Hang Signature 6: fdee
Additional Hang Signature 7: fdee86c5401883b9ec28290f5db3ba45


Extra information about the problem
Bucket ID: b2c8bab356fae2ccc7b4997873240b26 (1708158901287127846)



On top of that, every time I start PC I got this error pop up >

Error Code: -5001 : 0x80070002Error Information:>setup.cpp (142)PAPP:PVENDOR:PGUID:$21.0.338@Windows 8.1 / Server 2012 R2 Service Pack 0 (9600) IE Version: 9.11.19041.0



If any1 could tell me what file/dumps/etc should I get/ check etc please do.

I want it fixed, I don't want to format :- (

Windows Ver:
10.0.19043 BUild 19043
TIA!

Hi,

Have you tried to run most common reparation commands ?

chkdsk /scan
sfc /scannow
dism /online /cleanup-image /scanhealth
dism /online /cleanup-image /restorehealth

From error codes 5001 and 0x80070002, it looks like it's trying to install something that requires a reboot but it's still failing to install it. Something may have gotten corrupted along the way.

There's a Windows Update troubleshooter that you can run to diagnose update problems. Try that. (In the Search Box, type "troubleshoot Windows Update") If that fails, the next step is to clean out the attempted setup.
Go into Services, stop the Update Service, clean out the Software Distribution folder of any stuff, restart the Update Service, and then reboot.

Hello
Woa you guys are amazing! Thank you so much!

Right so I've tried > @MaloK solution 1st. It appears to be "working" testing the status now.
@dalchina I will try your solution after MaloK, thank you! @Eksy61 I've tried troubleshooter, no luck, I removed the folder. I've restarted & error still appeared. What else can I do to remove this error? He's trying to install it somehow, or maybe its a different app, but I don't know where the exe start is located so I can remove it/install it manually.

I've gone over starutp. I did not see any apps there I would not want to start.
I checked Task Schedule as well, found 2 entries that I could drop so I did. Will restart it & see if it helps.
Could this be a windows update trying to install ?

Regards
Dariusz

Yo
Update on the subject, I found the issue!!!!
So I've did format/fresh install. 2-3 days latter the same issue started again ffs.
In any case... I noticed that Spotify, even tho it can play music... the GUI was crashing.
So I killed the app and forgot to re-start it. I had 0 issues following that.

2 days latter, I started spotify, 1 day after it started crashing again!!!

Spotify is crashing explorerrrr!!!!!!!!!!!!!!!!! FFS TRASH SOFTWARE!!

If any1 has any suggestions how to fix it, please ping me up.