I seem to be having 2 issues with Windows 10 Pro x64 that occur simultaneously. The 2 issues are that my desktop icon positions are not being remembered (always shifting to the left after reboot - auto align is off) and my folder view settings are not being saved (change folder preference to thumbnail view -> close window -> reopen same folder but always displays list mode).
The things I have tried so far is:
- Rebooting into safe mode and typing in sfc /scannow in the command prompt (did not fix)
- Rebuilding my Windows 10 icon cache using the .bat file and methods found here (did not fix)
It seems the only way to fix these issues to to format and perform a clean install of Windows or recovering from a previously working cloned Windows 10. However, regardless of the approach, after a few days the 2 issues will emerge simultaneously after some point.
I was wondering if anyone else was/is experiencing these issues or if there are any fixes I could try? Thanks.
It seems to be reported by a majority of folks here in the forums that there is a strong correlation between Windows 10 (any version) and ESET (antivirus or security suite - doesn't matter which version). Essentially, if/when ESET detects a virus and proceeds to remove or quarantine the virus, the result afterwards is that ESET does something to the windows registry that *borks* the registry and thus will result in the 2 issues being discussed.
Several members have attempted various approaches to fix the problem to no avail. It has been suggested that the only way to permanently fix the problem is to completely reformat Windows 10 (clean install) and use a different antivirus program (do not install ESET after the clean installation).
*It is important to note that uninstalling ESET AFTER experiencing these issues will not fix the problem as the damage is already done*
In addition, a thread has been created in the official ESET forums which brings up the 2 issues can be found here:
I'll update the OP when new development arises.
Edit: 10/4/2015 [ESET Update Fix]
ESET moderator Marcos has announced an update which should permanently fix the issues for many users.
We've found out that the issue continues to occur with Cleaner module 1113 if an ESET product not supporting Windows 10 is installed. With the latest version installed, it shouldn't occur. We've made one more fix to prevent the issue from occurring even if an older version of an ESET product is installed. A Cleaner module with this fix (1114) is now available on pre-release update servers.
A user from the ESET forums named AREZCO has posted a manual fix.
Run regedit (start menu > run/search > regedit) and go to these 2 destinations:
Double click on (Default) and replace "%SystemRoot%\SysWow64\shell32.dll" with "%SystemRoot%\system32\windows.storage.dll" in both file destinations.
If you are receiving a message saying that you do not have permission to modify your registry keys then follow the steps in the section below. After giving yourself permission to modify the registry keys proceed to modify the registry keys in the two locations stated above. When both of the registry keys have been changed restart your computer and see if the issues have been resolved.
On another note, for people who feel uncomfortable or don't know know to modify their registry files, you can download and install these files which were created by forum resident chimera8888 which will automatically apply the registry fixes stated above. However, you will still need to give yourself permission to edit the registry keys (see section below).
How To Give Yourself Permission To Edit The Registry Keys
**It is important to note that you need to have permission to change the value of these keys so in order to do that you must perform the steps stated below.**
Edit: 9/27/2015 [Auto Fix]
Forum user Zash has provided an auto fix which can now be used. You must reboot into safe mode first and then proceed to run the applicable version depending on which version of Windows 10 you are using (32 bit or 64 bit). If you are unsure how to boot into safe mode then visit http://www.7tutorials.com/4-ways-boo...ode-windows-10