1.    09 Aug 2015 #1
    Join Date : Jul 2015
    Posts : 15
    Windows 10 64-Bit

    Very long time to restart!

    Hi all,
    I'm having this issue since I upgraded to Win 10: when I click restart, my laptop becomes stuck on the restart screen for ages, even the hard drive doesn't show any signs of activity. Its only after like 15 mins or so the hard drive comes into life and the computer turns off. What could be causing this?Normal shut down and hibernate aren't affected.
      My System SpecsSystem Spec

  2.    09 Aug 2015 #2
    Join Date : Sep 2014
    Posts : 242
    64-bit 10240 10 Pro

    When you upgraded did you remove you AV program?
      My System SpecsSystem Spec

  3.    09 Aug 2015 #3
    Join Date : Jul 2015
    Posts : 15
    Windows 10 64-Bit

    Quote Originally Posted by Gary View Post
    When you upgraded did you remove you AV program?
    I only had Windows Defender. I think the problems down to a driver or service not stopping so the OS cannot reboot. Is there any way of identifying this?
      My System SpecsSystem Spec

  4.    09 Aug 2015 #4
    Join Date : Aug 2015
    Posts : 441
    Windows 10

    Yes you can open a cmd and enter

    wevtutil qe Microsoft-Windows-Diagnostics-Performance/Operational /f:text > %userprofile%\Desktop\Event.txt

    That will give you a text file on your desktop that you can view, it identified a shut down problem I had on windows 7.

    Look for This application caused a delay in the system shut down process:
      My System SpecsSystem Spec


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