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#1
Windows 10 videos not working, only audio.
I have just updated from Windows 7 to Windows 10 on my laptop and everything works fine except for videos. When I try to watch a video on Windows Media Player, I get a black screen but the audio of the video works fine. I have been using the VLC player without problems. YouTube videos for Microsoft Edge didn't work until I switched to use software rendering instead of GPU rendering. If I try to use the Film & TV for my videos, I get an error 0xc00d11cd (0x80004005) and to visit Xbox support. In the Xbox App, when I try to watch a friends video, it says the video could not be decoded. When I try to stream my Xbox, I get a black screen but the audio of my Xbox works with what I am doing on my Xbox controller. So the streaming works, but no video. I upgraded to Windows 10 for the Xbox compatibility and streaming so I really want to find a fix for this problem. I have tried everything.
Sony Vaio
Model: VPCCB27FD
Processor: Intel Core i5-2410M CPU @ 2.30GHz
Memory: 6GB RAM
Graphics Card: AMD Radeon HD 7400M Series