Computer does not shutdown since i installed windows 10

Page 4 of 7 FirstFirst ... 23456 ... LastLast

  1. Posts : 3
    Windows 10
       #31

    kmint said:
    How do you go back to 9.5??
    Go to the web support center of your PC manufacturer and find the 9.5 version under Intel Management Engine Interface (MEI) drivers for Windows 8.1, 64bit. The driver will work with Windows 10.
      My Computer


  2. Posts : 118
    Windows 10 x64
       #32

    wyrd2012 said:
    Go to the web support center of your PC manufacturer and find the 9.5 version under Intel Management Engine Interface (MEI) drivers for Windows 8.1, 64bit. The driver will work with Windows 10.
    It doesn't work. I first uninstall the 11 version and then the 9.5 doesn't install. That's why I was asking. What can be wrong?

    Thank you very much.
      My Computer


  3. Posts : 3
    Windows 10
       #33

    kmint said:
    It doesn't work. I first uninstall the 11 version and then the 9.5 doesn't install. That's why I was asking. What can be wrong?

    Thank you very much.
    Do not uninstall the 11 version. Install the 9.5 version over it (it will warn you that you are installing an older version, but proceed anyway). If this doesn't work, then I don't know how to help.
      My Computer


  4. Posts : 118
    Windows 10 x64
       #34

    wyrd2012 said:
    Do not uninstall the 11 version. Install the 9.5 version over it (it will warn you that you are installing an older version, but proceed anyway). If this doesn't work, then I don't know how to help.
    It doesn't.

    Does anyone know?

    Thank you.
      My Computer


  5. Posts : 1,366
    Windows 10 Pro x64
       #35

    I had a similar issue on my Pavilion x360. I had to change the Power Management option for the Intel Management Engine. Try changing this option, found in Device Management.

    Computer does not shutdown since i installed windows 10-capture.jpg
      My Computer


  6. Posts : 118
    Windows 10 x64
       #36

    DeaconFrost said:
    I had a similar issue on my Pavilion x360. I had to change the Power Management option for the Intel Management Engine. Try changing this option, found in Device Management.

    Computer does not shutdown since i installed windows 10-capture.jpg
    In my laptop it is marked (ticked?) already. Should I unmark it?

    (I don't know the right word in English, I mean it is already selected, ON...)
      My Computer


  7. Posts : 1,366
    Windows 10 Pro x64
       #37

    Yes, I forgot to mention that. I took the screenshot on my work laptop. On my home laptop, which was the one that wouldn't shut down, I unticked it. See if that helps.
      My Computer


  8. Posts : 118
    Windows 10 x64
       #38

    wyrd2012 said:
    Do not uninstall the 11 version. Install the 9.5 version over it (it will warn you that you are installing an older version, but proceed anyway). If this doesn't work, then I don't know how to help.
    It worked. I tried again and I don't know why it worked this time. Without uninstalling 11 version I run the 9.5 from this file sp66228 and this time it worked.

    So far the shutdown and sleep are fixed, but so were they fixed before with other things I tried and for some reason they stopped working after one or two days. Crossing fingers.

    Thanks

    DeaconFrost said:
    Yes, I forgot to mention that. I took the screenshot on my work laptop. On my home laptop, which was the one that wouldn't shut down, I unticked it. See if that helps.
    Thank you for this too. I didn't need to try it because I fixed it before your reply with the above solution.
      My Computer


  9. Posts : 2
    windows 10
       #39

    DeaconFrost said:
    I had a similar issue on my Pavilion x360. I had to change the Power Management option for the Intel Management Engine. Try changing this option, found in Device Management.

    Computer does not shutdown since i installed windows 10-capture.jpg
    Thank you solved my issue
    When i close and open the lid everything works, plus computer shutdown smoothly :)
      My Computer


  10. Posts : 21
    Win 10 Pro
       #40

    Need more info


    PeterHey said:
    Thank you solved my issue
    When i close and open the lid everything works, plus computer shutdown smoothly :)
    I went to Device Manager and cannot find the listed item to change. Am I looking in the correct place??
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 04:29.
Find Us




Windows 10 Forums