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  1. Join Date : Aug 2015
    Posts : 391
    Windows 10 Pro x64 1607
       27 Feb 2016 #481

    Was the driver you were using for the wifi the Microsoft built in driver? Or was the driver from the hp site
      My System SpecsSystem Spec


  2. Join Date : Nov 2015
    Posts : 181
    Windows 10 Pro x64
       27 Feb 2016 #482

    Grzegorz said: View Post
    Following the technical specs, there were 3 types of WiFi cards available in this model:
    􀅂 Atheros WB225 11 802.11b/g/n Bluetooth Combo Adapter
    􀅂 Broadcom 43228 802.11abgn 22 Wi-Fi Adapter
    􀅂 Intel Centrino Advanced-N 6205 WLAN module
    What I see in my device manager is the third position....
    Why do you have two WiFi cards? The Broadcom one needs to be disabled (preferably removed from the PC)., as that's your issue (I've said this several times today in my replies to your posts). Is the broadcom one a usb adapter, or...?

    Again, Broadcom drivers for Windows 10 will cause instability, thus Broadcom cards need to be uninstalled from the PC's motherboard (at the very least disabled in device manager)

    lmaneke said: View Post
    Was the driver you were using for the wifi the Microsoft built in driver? Or was the driver from the hp site

    It wouldn't matter... Broadcom currently has no stable Windows 10 drivers for their WiFi cards. They offer Windows 10 drivers, but not a single wifi driver package for Windows 10 is able to be utilized without system instability.
      My System SpecsSystem Spec


  3. Join Date : Feb 2016
    Posts : 26
    Win7, Win10
       27 Feb 2016 #483

    JW0914 - either my english sucks or you don't really read what I write...
    HP was selling several configurations of my laptop, mounting one out of 3 possible WiFi cards. As I mentioned, mine is NOT equipped with Broadcom WiFi, mine has "Intel Centrino Advanced-N 6205 " (~the third position on the list as in the previous post) on board.

    Anyhow, as far as I realize, there does is a Broadcom device also on board in my laptop, which is the bluetooth module. But, I do not install any driver for it and it appears as unknown device in device manager...
      My System SpecsSystem Spec


  4. Join Date : Nov 2015
    Posts : 181
    Windows 10 Pro x64
       27 Feb 2016 #484

    Grzegorz said: View Post
    JW0914 - either my english sucks or you don't really read what I write...
    HP was selling several configurations of my laptop, mounting one out of 3 possible WiFi cards. As I mentioned, mine is NOT equipped with Broadcom WiFi, mine has "Intel Centrino Advanced-N 6205 " (~the third position on the list as in the previous post) on board.

    Anyhow, as far as I realize, there does is a Broadcom device also on board in my laptop, which is the bluetooth module. Nevertheless, I do not install any driver for it and it appears as unknown device in device manager...
    I apologize, as I misread your last post. More likely than not, it's the bluetooth module, however in order to determine if it is or not, you'll need to physically uninstall it from the motherboard. Taking apart your laptop isn't difficult and if you haven't done so before, you should be able to find a video on youtube showing you how. The key point is to have patience and not force something apart, as if something doesn't come apart easily, most likely a screw was missed.

    • The other main things to remember are to be gentle with the ribbon cable release tabs, ensure you reseat ribbon cables gently, but firmly, back in their receptacle (also ensuring the cable is level when it goes back in and not cocked to one side or the other), and lastly, once you've gotten all the screws removed from the bottom casing, lift it up by about an inch and look under it to see what ribbon cables you need to disconnect.

    The system hangs could be any hardware item or driver package, however because broadcom drivers are known to cause instability, whether they're from Broadcom or packaged in generic form within Windows, it's the place I 'd recommend to start. The bluetooth module itself is probably quite small, maybe an inch and a half long by a half an inch wide.

    • If uninstalling it solves your issue, and you'd like your laptop to have bluetooth functionality, the Intel 7260ac wifi card would be a great investment for ~$30 (it includes BT 4.0)
      My System SpecsSystem Spec


  5. Join Date : Feb 2016
    Posts : 26
    Win7, Win10
       27 Feb 2016 #485

    Bluetooth disconected - let's give it a try and see tomorrow...

    EDIT
    By the way - allowed hardware is whitelisted in this laptop, so the only alternative is probably the Atheros WB225 combo Wifi+Bluetooth card, which was a factory option.
    Last edited by Grzegorz; 28 Feb 2016 at 15:10.
      My System SpecsSystem Spec


  6. Join Date : Nov 2015
    Posts : 181
    Windows 10 Pro x64
       28 Feb 2016 #486

    Grzegorz said: View Post
    Bluetooth disconected - let's give it a try and see tomorrow...

    EDIT
    By the way - allowed hardware is whitelisted in this laptop, so the only alternative is probably the Atheros WB225 combo Wifi+Bluetooth card, which was a factory option.
    How's everything been after the removal of the bluetooth card?

    What do you mean by whitelisted? Is that in reference to a warranty stipulation?
      My System SpecsSystem Spec


  7. Join Date : Feb 2016
    Posts : 8
    win 10
       28 Feb 2016 #487

    And what to do with a random freezing 2-5min and than system continue to work ?
      My System SpecsSystem Spec


  8. Join Date : Feb 2016
    Posts : 4
    Windows 10
       28 Feb 2016 #488

    I am now having this issue. Any updates? I find it funny someone else had the same issue 4hrs ago.
      My System SpecsSystem Spec


  9. Join Date : Aug 2015
    Posts : 391
    Windows 10 Pro x64 1607
       29 Feb 2016 #489

    Studioloft and Subi, are your computer's upgraded to Windows 10? Preinstalled? Clean install?

    The freezing issues are either being caused by bad drivers or faulty hardware.

    There have been recommendations on this thread for users to do a clean install of Windows 10. Do not install any drivers for your devices. Keep the systems disconnected from the internet.

    The first question would be, on a clean install, with no drivers, and no updates installed, are any freezes occurring. If the answer is no, install each driver one at a time, waiting a while between driver installs, to see which driver, or device, may be causing the issue.

    If the system does freeze on a clean install with no drivers and Windows Updates, I recommend booting the computer into safe mode, to see if the system hangs during safe mode. If it doesn't freeze, then we know a device is causing the freezes, which one of the devices could be faulty, or just plain incompatible with Windows 10, especially if the system worked fine with a previous OS "Win 7 or 8.1".

    I've been running Windows 10 1511 10586 with no stability issues, or freezing issues.

    Programs can also cause system freezes as well, but I only know a few that have caused system hangs.

    It's best to look at the Reliability history, and event viewer to see if Windows Explorer has stopped responding or stop interacting with Windows.
      My System SpecsSystem Spec


  10. Join Date : Feb 2016
    Posts : 26
    Win7, Win10
       29 Feb 2016 #490

    JW0914 said: View Post
    How's everything been after the removal of the bluetooth card?
    What do you mean by whitelisted? Is that in reference to a warranty stipulation?
    So, freezes keep on appearing, although I feel like less often and they are generally "less frozen". I encountered 2 freezes and did manage to "normally" restart during the second one (task bar was frozen, but laptop shown me the lockscreen after pressing ctrl-alt-del, and restarted correctly after selecting this option. During the previous freezes I either couldn't select restart option, or it was entering the blue restarting screen and getting frozen in there).
    As before, no entries in event log for the period between the freeze and the restart.
    So it seems better, but not good, still...
    What I could still do is to go one-by-one with drivers, as suggested before, but I feel more and more demotivated and missing my stable, reliable, no-problems-making Window7... :/


    As to whitelisting - for some parts of hardware HP implements "whitelisting", which in practice means that only the hardware listed would be accepted (thus - working) by BIOS. I am not sure if it applies to WiFi card on 2570p, anyhow, Atheros seems as a fully acceptable alternative to the current Broadcom (?).
      My System SpecsSystem Spec


 
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