Windows 10 freezes randomly

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  1. Posts : 564
    Windows 10 Pro x64 21H1
       #451

    Spidergames said:
    I'm using a i7-6700k skylake and it also says:This new policy doesn't mean that Windows 7 and 8.1 are no longer supported in general. The two operating systems will continue to get updates through January 14th, 2020 and January 10th, 2023, respectively. But that's only if you're using hardware that was contemporaneous with those operating systems.

    For current PC owners, the detail to note is that Intel's current, sixth generation processors, known as Skylake, are the first that won't support either of the older versions of Windows. (Intel and Microsoft say that the platform and Windows 10 were designed for each other.) Microsoft is phasing in the policy now.

    Intel is making a very bad move if this is true. This will ruin the market for loyal Windows 7 and Windows 8.1 users who may want to wait till the major bugs are fixed in Windows 10.

    I've been seeing a lot of forums of Windows 10 having major issues on the new Skylake platform.

    Sounds like Windows 7 and 8.1 users may need to avoid skylake, and stick with Haswell and Devil's Canyon platforms.
      My Computer


  2. Posts : 564
    Windows 10 Pro x64 21H1
       #452

    It's also stated on the Microsoft Website that Windows 7 and 8.1 will be supported on Skylake platforms until July 17, 2017. After that, Microsoft will no longer provide updates to those operating systems on the skylake platform.

    Users are required to upgrade to Windows 10 on Skylake platforms ASAP so MS and hardware manufacturers can release firmware updates and Windows Updates to fix and take full advantage of Windows 10 features and performance. It's looking like Windows 10 won't be fully ready on Skylake platforms until the appropriate BIOS is released, and the release of Windows 10 Redstone.
      My Computer


  3. Posts : 35
    Win7, Win10
       #453

    JW0914 said:
    I'd be willing to bet you installed drivers that weren't Win 10 drivers from HP. The only non-Windows 10 drivers that should be installed are your CPU chipset and IMEI drivers (if you have an Intel processor), which also must be the first two drivers installed.
    First I installed the system - it was freezing up.
    Then I installed the drivers that I downloaded from HP site, marked as dedicated for Win10 x64.
    The first one to be installed was chipset driver.
    It kept on freezing up. What could I do more?
    Now I rolled back to Win7 - working on Win10 was simply impossible.
      My Computer


  4. Posts : 181
    Windows 10 Pro x64
       #454

    Spidergames said:
    I'm using a i7-6700k skylake and it also says:This new policy doesn't mean that Windows 7 and 8.1 are no longer supported in general. The two operating systems will continue to get updates through January 14th, 2020 and January 10th, 2023, respectively. But that's only if you're using hardware that was contemporaneous with those operating systems.

    For current PC owners, the detail to note is that Intel's current, sixth generation processors, known as Skylake, are the first that won't support either of the older versions of Windows. (Intel and Microsoft say that the platform and Windows 10 were designed for each other.) Microsoft is phasing in the policy now.

    That's exactly what I said in my reply you quoted...
      My Computer


  5. Posts : 181
    Windows 10 Pro x64
       #455

    lmaneke said:
    Spidergames said:
    I'm using a i7-6700k skylake and it also says:
    This new policy doesn't mean that Windows 7 and 8.1 are no longer supported in general. The two operating systems will continue to get updates through January 14th, 2020 and January 10th, 2023, respectively. But that's only if you're using hardware that was contemporaneous with those operating systems.

    For current PC owners, the detail to note is that Intel's current, sixth generation processors, known as Skylake, are the first that won't support either of the older versions of Windows. (Intel and Microsoft say that the platform and Windows 10 were designed for each other.) Microsoft is phasing in the policy now.
    Intel is making a very bad move if this is true. This will ruin the market for loyal Windows 7 and Windows 8.1 users who may want to wait till the major bugs are fixed in Windows 10.

    I've been seeing a lot of forums of Windows 10 having major issues on the new Skylake platform.

    Sounds like Windows 7 and 8.1 users may need to avoid skylake, and stick with Haswell and Devil's Canyon platforms.
    The issues most are having with Windows 10 is a failure to clean install and follow the proper clean install procedure. I don't know how many times users need to be told this...

    There are no "major bugs" in Windows 10 that cause instability, and believing an OS will never have bugs here and there demonstrates a fundamental ignorance towards OSes in general. I mentioned in a prior post a probable reason why Microsoft is enforcing a minimum hardware standard in regards to CPUs, with another important reason being trying to weed out the massive fragmentation which is quite prevalent. If the less than 1% of Windows users don't like it, then they should move to another OS, as they're either stuck in a rut of ignorance towards Windows 10 or they're the same minute group that complains about any change that occurs in an OS.

    lmaneke said:
    lmaneke said:
    It's also stated on the Microsoft Website that Windows 7 and 8.1 will be supported on Skylake platforms until July 17, 2017. After that, Microsoft will no longer provide updates to those operating systems on the skylake platform.
    Users are required to upgrade to Windows 10 on Skylake platforms ASAP so MS and hardware manufacturers can release firmware updates and Windows Updates to fix and take full advantage of Windows 10 features and performance. It's looking like Windows 10 won't be fully ready on Skylake platforms until the appropriate BIOS is released, and the release of Windows 10 Redstone.
    You're misunderstanding what was read, combining two different paragraphs that have nothing to do with the other.

    • SkyLake processors will only be compatible with Windows 10

    Most likely, any PC that has a SkyLake processor that is having difficulties with Windows 10 is due to not following the clean install procedure.

    Grzegorz said:
    First I installed the system - it was freezing up.
    Then I installed the drivers that I downloaded from HP site, marked as dedicated for Win10 x64.
    The first one to be installed was chipset driver.
    It kept on freezing up. What could I do more?
    Now I rolled back to Win7 - working on Win10 was simply impossible.
    Either your specific model needs a BIOS update or the clean install procedure wasn't followed.
    Last edited by JW0914; 26 Feb 2016 at 10:41.
      My Computer


  6. Posts : 35
    Win7, Win10
       #456

    JW0914 said:
    Either your specific model needs a BIOS update or the clean install procedure wasn't followed.
    I did updated the BIOS and it did helped (freezes' frequency dropped). Anyhow, it is still far from being a reliable system. As to the clean install procedure - is it only about installing chipset first after a clean install and not installing anything more? If so, then it doesn't help, either
    Clean install has 8 unknown devices (like bluetooth, fingerprint etc), most of missing drivers are getting updated when windows gets updated. I tried both to install all the drivers from HP site before Windows installs its own, and the other way around, installing the chipset and then letting Windows to install whatever it needs (and then installing only what is left unknown in device manager).
    Each approach leads to the same, freezes
      My Computer


  7. Posts : 181
    Windows 10 Pro x64
       #457

    Grzegorz said:
    I did updated the BIOS and it did helped (freezes' frequency dropped). Anyhow, it is still far from being a reliable system. As to the clean install procedure - is it only about installing chipset first after a clean install and not installing anything more? If so, then it doesn't help, either

    Clean install has 8 unknown devices (like bluetooth, fingerprint etc), most of missing drivers are getting updated when windows gets updated. I tried both to install all the drivers from HP site before Windows installs its own, and the other way around, installing the chipset and then letting Windows to install whatever it needs (and then installing only what is left unknown in device manager).
    Each approach leads to the same, freezes
    Your issue is not following the proper clean install procedure, and once you perform a second clean install and follow the proper clean install procedure, your issues should go away.

    Since I've repeated this over 50 times at this point across numerous threads and forums, please click on my username, view my prior posts, and find the relevant posts... or simply use the search function.
      My Computer


  8. Posts : 564
    Windows 10 Pro x64 21H1
       #458

    Grzegorz said:
    I did updated the BIOS and it did helped (freezes' frequency dropped). Anyhow, it is still far from being a reliable system. As to the clean install procedure - is it only about installing chipset first after a clean install and not installing anything more? If so, then it doesn't help, either
    Clean install has 8 unknown devices (like bluetooth, fingerprint etc), most of missing drivers are getting updated when windows gets updated. I tried both to install all the drivers from HP site before Windows installs its own, and the other way around, installing the chipset and then letting Windows to install whatever it needs (and then installing only what is left unknown in device manager).
    Each approach leads to the same, freezes
    Now, my question is, when you do a clean install, do you have your computer connected to the internet, or have plugged into the Ethernet during and after installation?
    .
    When I followed JW0914 procedure, he stated not to connect to the internet until the last step, which is to download Windows Updates. With the downloading of drivers, I had to download the updated drivers on a different computer prior to doing my clean install.

    Now, if you do a clean install, disconnected from internet, there should be no driver issues because it's running everything from Windows basic drivers, unless there are devices that Windows cannot install at all.

    Now my question is, after the install is complete, and you set the username and password, and you get to the desktop for the very first time, does the system freeze on you?
      My Computer


  9. Posts : 564
    Windows 10 Pro x64 21H1
       #459

    Also, as OK for me to mention, I've been a computer technician for 10 years, got my college degree, but I will admit I don't know everything. That is why I only specialized in certain areas of computers.

    But as for my experiences with system freezes and issues.

    I've been a long time user of Windows, even back to MS DOS days. I was an everyday user of Windows 95, 98, 2000 and XP once those were all released.

    I worked as an Asst Tech director at a school back in 2007, and I had to install new systems into 3 different computer labs, using Windows 2000, XP, and also Vista. That was a fun job.

    Now, of all the computers I setup "80 computers" I had to deal with at least 15 of those machines due to the systems locking up while I was setting them up with the programs and all the network software.

    After tons of troubleshooting, I had determined that those computers had faulty hard drives. I tested the faulty hard drives in a known working system, and it would lock up even being the secondary hard drive.

    Installing new hard drives in those systems fixed those issues and none of those PCs had issues throughout the school year.

    As of my personal experience, I've seen lots of system freezes due to faulty hardware, mostly SSDS or HDDs. I have worked on a few systems that had faulty Motherboards, so it's not impossible that some of these issues could be caused by either "Faulty hardware or incompatible hardware".

    Just recently my buddy had me upgrade his computer as the SB Chipset was going bad on his board and had 3 different capacitors starting to buldge on the board. His new board has no issues.

    But this is just my personal experience. Clean install is definitely the route to go, but if you possibly have incompatible hardware, then upgrading isn't the best choice. Although I've upgraded some older systems that only have Windows 7 drivers available and those systems have no issues running Windows 10.

    I'm sorry, but in my opinion, if a user starts to have issues after a clean install of Windows 10, then its more than likely a hardware problem, and not a problem with the OS itself, however, if your system came with Windows 8.1, and you upgrade to Windows 10, and start having issues, I say it's best to revert back to your previous operating system.

    Now, I always have spare "known working hard drives" for use just for testing purposes only. I always use one of those drives and test an OS install before I decide to make it my primary OS.

    JW0914 has very good instructions for the clean install procedure, but I do believe that if there are users who follow the procedures and cannot get passed "Step 1" then there is a hardware problem, or incompatible hardware".
      My Computer


  10. Posts : 35
    Win7, Win10
       #460

    JW0914 said:
    Your issue is not following the proper clean install procedure, and once you perform a second clean install and follow the proper clean install procedure, your issues should go away.
    JW0914, I found your manual on page 20 of this thread and started with collecting drivers from manufacturers sites, avoiding the HP published ones. In practice, the only ones I found where the ones of Intel (found none other than HP for e.g. audio, RST, Ericsson modem nor Broadcom bluetooth). Then, I performed a clean install, and installed:
    Chipset driver (taken from Intel site)
    IMEI (taken from Intel site)
    RST (taken from HP site)
    Graphics driver (taken from Intel site)
    Ethernet (taken from Intel site)
    I did restarted after installing each driver and was not connecting to WiFi.

    On this point I decided to install Acronis True Image 2015 and make an image. I wanted to remap drives' letters before making the image, so I presses the search button and started to type "computer management", but it was only the first "C" that appeared. It got "partly frozen" again.

    I can still explore the SSD issue, as suggested by Imaneke, once I take a spare HDD somewhere. Anyhow, SSD Health shows no problem and there are no problems with this SSD under Win7...
      My Computer


 

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