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  1. Joined : Dec 2015
    Posts : 2
    windows 10 Home
       16 Dec 2015 #291

    markspace said: View Post
    Ok. I has this similar problem since late last week, and finally managed to resolve it on Tuesday night. My story:

    I downloaded the 64-bit Windows 10 Home upgrade on my newer Windows 8.1 Lenovo all in one desktop back in late September.

    System has 6 gig RAM and a 1.0 TB rotating HD. I'm running McAfee Internet Security. No SSD, RAID Setup, external graphics card, no Acronis TrueImage, nothing of the sort. Straight outta the box OEM setup.

    The Windows 10 automated download and upgrade procedure worked then without errors. I have been receiving automatic upgrade downloads, because some mornings my machine reboots overnight.

    But I received an automatic overnight upgrade download on 12/3 and that's when the problems began. The mouse and keyboard would freeze every couple of minutes, but after 3-5 minutes I would get control back for another few minutes. The system was unusable. Even bringing up Task Manager or other system utils would freeze the same way.

    I thought it may have been my older wireless MS keyboard and mouse I use. So I disconnected them, disconnected any USB drives I had connected, and re-connected my wired USB keyboard and mouse.

    I checked system admin event log, and while there were some entries, nothing was being logged at any of the times the system was locking up.

    I absolutely dreaded the prospect of working on a clean Win10 install, so I read through this entire thread several times and cobbled together the following approach:

    STEP 1
    I followed thread #9

    Press Windows key + X

    Click Command Prompt (Admin)

    Type in at the prompt OR Copy and Paste these one at a time : (Hit enter after each)

    Dism /Online /Cleanup-Image /CheckHealth

    Dism /Online /Cleanup-Image /ScanHealth

    Dism /Online /Cleanup-Image /RestoreHealth

    When the procedures are complete exit the command prompt:
    Next, do the following:

    Right click on the start button and click Command Prompt (admin) Click Yes

    Type: cleanmgr.exe

    Click OK


    Nothing was detected out of the ordinary. I rebooted and ran these commands again. Again, nothing detected.

    STEP 2
    I then checked the pagefile.sys file size. I changed my swap file size to 2,000 Mbyte (was originally 960Mbyte), and deselected the autofig box.

    STEP 3
    I followed thread entry #68 and ran both of these driver update programs.

    4) Update all drivers, using free special software. Many of these programs are bad (e.g., DriverEasy) and show outdated drivers as up-to-date. I recommend free programs Driver Booster 2 and DriverMax (use both).

    There were 14 drivers found that were deemed "very old" or very very old or something like that. I let it update everything it suggested.

    I've rebooted and now it has been running two full days without any hangups (at least while I have been on it for several hours each night).

    I don't know what step solved the problem, but I hasten to add that everything was working fine until last week. I changed no hardware or software configuration aside from the auto Windows 10 upgrades.

    Hope this will help someone because this thread enabled me to get back to my work. Thanks to everyone who contributed!

    Cheers,
    Mark_Space
    ==================
    UPDATE 12/16/15
    Well, I'm back. Same problems started all over this evening 12/16/15. Same random freezing, sometimes 2-3, to 6-7 minutes, then getting control of the cursor and keyboard back for a short while.

    I've changed nothing on the system from my comments above. I even ran the driver checks again and everything comes up "up to date". I'm not buying this "out of date driver" explanation anymore. I even increased pagefile.sys from 2000 Mbyte to 4000Mbyte. Freezing continues. System is unusable once again.

    I cant believe there is only this small group on this forum experiencing these problems. Too frustrated to dig further into this tonight because I have to get work done.

    Switching over to a Windows 7 laptop... one with that "Get Windows 10" box displayed in the lower right corner.... when pigs fly will I make THAT mistake again.

    Cheers
    Mark_Space
      My System SpecsSystem Spec


  2. Joined : Nov 2015
    Posts : 181
    Windows 10 Pro x64
       16 Dec 2015 #292

    markspace said: View Post
    ==================
    UPDATE 12/16/15
    Well, I'm back. Same problems started all over this evening 12/16/15. Same random freezing, sometimes 2-3, to 6-7 minutes, then getting control of the cursor and keyboard back for a short while.

    I've changed nothing on the system from my comments above. I even ran the driver checks again and everything comes up "up to date". I'm not buying this "out of date driver" explanation anymore. I even increased pagefile.sys from 2000 Mbyte to 4000Mbyte. Freezing continues. System is unusable once again.

    I cant believe there is only this small group on this forum experiencing these problems. Too frustrated to dig further into this tonight because I have to get work done.

    Switching over to a Windows 7 laptop... one with that "Get Windows 10" box displayed in the lower right corner.... when pigs fly will I make THAT mistake again.

    Cheers
    Mark_Space
    As I've repeatedly stated throughout the last 8 pages, your issues are due to drivers. You need to clean install and follow the proper clean install procedure in chronological order. You can find my repetitive replies and instructions, repeating the same information over and over again throughout the last 8 pages because for some reason that befuddles the mind, no one can seem to read back a page or two.
      My System SpecsSystem Spec


  3. Joined : Dec 2015
    Posts : 2
    Windows 10
       16 Dec 2015 #293

    JW0914 said: View Post
    With 100% certainty, SPPS is not the issue of your system hangs and it needs to be enabled and set to Automatic (Delayed). Considering it enables the download, installation, and enforcement of digital licenses for Windows & Windows Applications, that would explain why Windows reports it's not activated.

    It's never a good idea to start blindly disabling system services... Windows has an event viewer; it would probably be a good idea to utilize it.
    I know what SPPS is responsible for. But since I disabled it a week ago I haven't had a single freeze.
    Freezes happened since I installed the final version in August. I checked Event Viewer after freezes, but there was never nothing related to the problem. There was also no BSODs or anything.
    I'm posting this so that maybe someone who have this problem can try to workaround it this way. If it doesn't help it can always be enabled back.
      My System SpecsSystem Spec


  4. Joined : Nov 2015
    Posts : 181
    Windows 10 Pro x64
       17 Dec 2015 #294

    Bloodworth said: View Post
    I know what SPPS is responsible for. But since I disabled it a week ago I haven't had a single freeze.
    Freezes happened since I installed the final version in August. I checked Event Viewer after freezes, but there was never nothing related to the problem. There was also no BSODs or anything.
    I'm posting this so that maybe someone who have this problem can try to workaround it this way. If it doesn't help it can always be enabled back.
    SPPS is not the issue... if it was, it would be widespread, affecting millions of PCs, or, at the very least, tens of thousands. Since SPPS is also responsible for the licensing verification of all Microsoft software and apps bought through the app store [free or paid, both require a license that's verified by SPPS], if it really was the issue or base for your problem, it would be widely known. It's not the issue... if it was, on top of the aforementioned, there would be entries in event viewer as it's a critical system service.

    As to what your issue is, I have no clue. If you didn't clean install Windows 10 after upgrading and verifying activation, or did, but did not follow the proper clean install procedure, I'd start there. 90% of issues experienced by users with Windows 10 are due entirely to those two reasons.
      My System SpecsSystem Spec


  5. Joined : Aug 2015
    Posts : 7
    W7, W8.1
       17 Dec 2015 #295

    The issue is not (always) due to drivers ... Two times, my install was fine for a few days until an update from MS came overnight and voilą, freezes came !
      My System SpecsSystem Spec


  6. Joined : Nov 2015
    Posts : 181
    Windows 10 Pro x64
       17 Dec 2015 #296

    ChefChaudart said: View Post
    The issue is not (always) due to drivers ... Two times, my install was fine for a few days until an update from MS came overnight and voilą, freezes came !
    I didn't say it was... majority of all issues users have experienced with Windows 10 are due to third party drivers [specifically drivers for Windows 7/8/8.1 that were copied over during the upgrade]/software and not clean installing.

    You also didn't answer the questions asked... if you didn't clean install, I would start there. I could explain why clean installing matters, but since I've done so countless times on countless threads on countless forums, I'm a bit sick of repeating myself. If you wish to understand why it's always recommended to clean install when upgrading an OS, please use google and do some research.

    Have you tried uninstalling the two updates to determine if they are the actual cause?
    Last edited by JW0914; 18 Dec 2015 at 09:59.
      My System SpecsSystem Spec


  7. Joined : Dec 2015
    Posts : 2
    Windows 10
       18 Dec 2015 #297

    Hey, so I have been having this problem for a while now where my Laptop with Windows 10 upgrade would freeze at some point every day, and I found a solution last week that I wanted to share. I have been suspecting this to be a driver incompatibility issue, and a techie friend of mine pointed me to the website (link removed). Downloaded the installer and ran it on my machine, selected 'Manual installation' instead of automatic installation, and It pointed me to a bunch of driver upgrades for my Sony laptop. Selected only the 'Driver upgrades' and ignored the 'Program updates' (use the column on the left).

    The machine still froze a little later that day! But one hard restart and it has not frozen again, been about 10-14 days now. Am hoping this is "the" solution I needed, and hope it works for others too.
    Last edited by AjaySethi; 19 Dec 2015 at 13:02. Reason: Error in solution
      My System SpecsSystem Spec


  8. Joined : Nov 2015
    Posts : 181
    Windows 10 Pro x64
       19 Dec 2015 #298

    AjaySethi said: View Post
    Hey, so I have been having this problem for a while now where my Laptop with Windows 10 upgrade would freeze at some point every day, and I found a solution last week that I wanted to share. I have been suspecting this to be a driver incompatibility issue, and a techie friend of mine pointed me to the website DriverPack Solution - Best Drivers installation Software (Driver pack solution). Downloaded the installer and ran it on my machine, selected 'Manual installation' instead of automatic installation, and It pointed me to a bunch of driver upgrades for my Sony laptop. Selected only the 'Driver upgrades' and ignored the 'Program updates' (use the column on the left).

    The machine still froze a little later that day! But one hard restart and it has not frozen again, been about 10-14 days now. Am hoping this is "the" solution I needed, and hope it works for others too.
    I, and most power users for that matter, do not recommend utilizing third party driver update programs, like the one you mentioned, for a whole host of reasons. Although it doesn't appear their program is malicious, most driver programs are. (It appears, after reviewing reviews of that program, it contains adware/spyware (classified as malware), of which is why programs like this are not recommended.)
    • On top of this, third party driver update software is wholly unnecessary, and, more likely than not, does not offer a way for the end user to verify the drivers are unmodified executables from the component manufacturers.

    The reason you're having a driver issue is because you didn't clean install Windows 10 and/or follow the proper clean install procedure after upgrading and verifying activation. If you wish to understand why, please go to my profile, click on the link to view my prior posts and review the applicable posts that were made in this thread.
    • Drivers should always be downloaded directly from the component manufacturer, with the exception of a handful of drivers that must always be downloaded from the OEM of the PC.
      • This ensures the end user is getting an unmodified install file, and users who don't follow this, choosing to grab their driver installs from third parties, like softpedia or driver update programs for instance, take the risk of ending up with malware that's either been injected into, or attached to, the driver install files, as well as malware being included within the driver update software itself.
      • The only exception to this is the rare component that will require a driver install from Windows Update due to the OEM/component manufacturer not offering a version for the newest OS version
        • For example, OEM supplied HDD FreeFall Sensor drivers for my Alienware 18 wasn't available for Windows 10, however Windows Update was able to find a compatible driver for the FreeFall Sensor and install it.
    Last edited by JW0914; 19 Dec 2015 at 08:34.
      My System SpecsSystem Spec


  9. Joined : Dec 2015
    Posts : 2
    Windows 10
       19 Dec 2015 #299

    Ah, so its back to the drawing board then. Have removed the link in the post above so nobody else falls into that trap.
    Thanks
      My System SpecsSystem Spec


  10. Joined : Nov 2015
    Posts : 181
    Windows 10 Pro x64
       19 Dec 2015 #300

    AjaySethi said: View Post
    Ah, so its back to the drawing board then. Have removed the link in the post above so nobody else falls into that trap.
    Thanks
    You're best bet is to simply do a clean install of windows and follow the proper clean install procedure. It'll take a few hours at most, versus a few hours of troubleshooting that may or may not resolve the issue, and another issue may or may not pop up in the future due to incompatible drivers copied over to the new install during the upgrade process. End users will almost always spend more time trying to troubleshoot an issue like yours on an upgraded Windows install, when it would actually take less time to clean install, do the clean install procedure, take a WIM, install all software and peripheral drivers, and take another WIM (this one will be the recovery backup).

    Without a good base to start on, there's no way to guarantee issues like the one you're having won't pop up again. It's recommended that once the clean install procedure is finished, a WIM should be taken of the system. This prevents you ever having to go through the procedure again, since you can simply apply the WIM.
    • Proper Clean Install Procedure refers to the steps that must be completed in chronological order following a clean install, they are Drivers, rebooting after every install and of which must be installed in the proper order, followed by Windows Updates, and finally any software and peripheral drivers.
    • A WIM should be taken following Windows Updates, but prior to software being installed. This provides a base with no issues.
      My System SpecsSystem Spec


 
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