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  1. Joined : Dec 2015
    Posts : 2
    windows 10
       13 Dec 2015 #281

    i total agree jw i have the disk for my system installed all my drivers. then come to find out i had drive updates and most ppl forget about them cause the system is working
      My System SpecsSystem Spec


  2. Joined : Nov 2015
    Posts : 181
    Windows 10 Pro x64
       13 Dec 2015 #282

    hwykat said: View Post
    i total agree jw i have the disk for my system installed all my drivers. then come to find out i had drive updates and most ppl forget about them cause the system is working
    It's more problematic since most end users don't bother to try and understand when moving between OS versions, you must clean install and follow the proper clean install steps of drivers [and the specific order they must be installed], then Windows Updates, and finally software and peripheral drivers (external mouse, webcam, smartphone, etc). The breadth of problems reported by users demonstrates why the above must be followed.
      My System SpecsSystem Spec

  3.    14 Dec 2015 #283

    letmein said: View Post
    Press Windows key + X

    Click Command Prompt (Admin)

    Type in at the prompt OR Copy and Paste these one at a time : (Hit enter after each)

    Dism /Online /Cleanup-Image /CheckHealth

    Dism /Online /Cleanup-Image /ScanHealth

    Dism /Online /Cleanup-Image /RestoreHealth




    When the procedures are complete exit the command prompt:



    Next, do the following:

    Right click on the start button and click Command Prompt (admin) Click Yes

    Type: cleanmgr.exe



    Click OK
    Is /ScanHealth supposed to get stay at a certain value for a long period of time before continuing? Mines been stuck at "20.0%" for quite a long time now.
      My System SpecsSystem Spec

  4.    14 Dec 2015 #284

    I tend to get this random freezing when trying to move File Explorer windows, or when interacting with the Taskbar/Start Menu. Windows Explorer hangs, then restarts itself. If this happens to me, someone with semi-knowledgable in Windows, I can't imagine the typical end user is having a good time with Windows 10.

    It's quite disappointing. I mean, it's not like we're still on the Insider Preview, this is fully released now. Looking into doing a Clean Install at the moment to fix the issue properly.
      My System SpecsSystem Spec


  5. Joined : Nov 2015
    Posts : 181
    Windows 10 Pro x64
       14 Dec 2015 #285

    ksdixon said: View Post
    I tend to get this random freezing when trying to move File Explorer windows, or when interacting with the Taskbar/Start Menu. Windows Explorer hangs, then restarts itself. If this happens to me, someone with semi-knowledgable in Windows, I can't imagine the typical end user is having a good time with Windows 10.

    It's quite disappointing. I mean, it's not like we're still on the Insider Preview, this is fully released now. Looking into doing a Clean Install at the moment to fix the issue properly.
    As I've stated numerous times in this thread alone, almost all the issues you and others are experiencing are directly due to not clean installing and/or not following the clean install chronological procedure. I encourage you to read the last 2 - 3 pages of this thread if you'd like to resolve your issues.
      My System SpecsSystem Spec


  6. Joined : Nov 2015
    Posts : 181
    Windows 10 Pro x64
       14 Dec 2015 #286

    ksdixon said: View Post
    Is /ScanHealth supposed to get stay at a certain value for a long period of time before continuing? Mines been stuck at "20.0%" for quite a long time now.
    SFC takes a decent amount of time to perform it's work, however you can check the CBS log to see if it has frozen: C:\Windows\Logs\CBS\CBS.log Scroll all the way to the bottom and refresh the view every few minutes to see if anything new has been added. If it has frozen, you will need to restart, as simply closing the command terminal does not terminate SFC or DISM system operations.

    If you haven't already, I'd recommend installing Notepad++, which is not only a far better replacement to Windows' Notepad, but it also allows you to refresh the file, something Notepad doesn't allow you to do.

    ksdixon said: View Post
    I tend to get this random freezing when trying to move File Explorer windows, or when interacting with the Taskbar/Start Menu. Windows Explorer hangs, then restarts itself. If this happens to me, someone with semi-knowledgable in Windows, I can't imagine the typical end user is having a good time with Windows 10.

    It's quite disappointing. I mean, it's not like we're still on the Insider Preview, this is fully released now. Looking into doing a Clean Install at the moment to fix the issue properly.
    As I've stated numerous times in this thread alone, almost all the issues you and others are experiencing are directly due to not clean installing and/or not following the clean install chronological procedure, as well as using drivers and/or programs (specifically programs that have deep hooks within Windows, such as Internet Security software... this should be less of a concern now, however it was a major problem for several months following Windows 10's RTM) not compatible with Windows 10. I encourage you to read the last 2 - 3 pages of this thread if you'd like to resolve your issues.

    • This post and this post explains the install order that must be adhered to. While the component names may be different on your system, the categories the listed drivers are apart of should be easy to match to your system.
      My System SpecsSystem Spec


  7. Joined : Dec 2015
    Posts : 7
    Windows 10 Pro - Version 1511(OS Build Number 10586.29)
       15 Dec 2015 #287

    hi guys. i changed a few days ago my 6yrs old amd hardware to a intel-based platform.
    in this this time i've updated my win from 7 over 8 to 8.1 and since the release to 10 (but still build 10240).

    and now, since i've updated my hardware, i've had to reinstall 10 fresh with the media-creation-tool (v1511 build 10586.29) cause of bsod after i've installed the manufactures driver from the asus page.

    so long, after i've updated everything and the 'external' drivers, such as from nvidia and creative for my additional soundcard i've noticed random freezes with crackling sound if something audio was played while freezing, after a hour of browsing, a few hours of gaming or - i think it was 13-15 hours - doing absolutley nothing cause i wanna see if it happen while idling.

    ok, i've read everything in the last 29 pages and feel a bit better cause i'm not the only one with this really bad problem.

    JW0914 said many things about chipset-drivers etc. and using those from the manufacture-sources. but if i look after the versions of the intel chipset, imei, raid ... etc, w10 allready use newer ones - with higher version-numbers but it's still a bit irritating

    a small example:
    from device manager - intel management engine interface:
    version 11.0.0.1166 date 08/31/2015
    from asus webpage - Management Engine Interface ... Windows Win7 64bit & Win8.1 64bit & Win10 64bit---(WHQL)
    version 11.0.0.1157 date 09/09/2015

    or

    from device manager - intel ... chipset family ...:
    version 10.1.1.13 date 10/27/2015
    from asus webpage - -Intel Chipset Software Installation Utility ... Windows 7 32bit & 64bit / 8.1 64bit / 10 64bit
    version 10.1.1.7 date 08/03/2015

    so, why asus sometimes have an older version but a newer date? and the real question, cause the version-numbers are lower, shoud i use them?
    Last edited by glutam; 15 Dec 2015 at 05:39.
      My System SpecsSystem Spec


  8. Joined : Dec 2015
    Posts : 2
    Windows 10
       16 Dec 2015 #288

    The freezes happened to me in about 5 minutes after booting (mostly, sometimes later).
    I noticed that some minutes before freeze the sppsvc process was consuming 35-50% CPU.
    I disabled the Software Protection Platform Service and now freezes are gone. Unfortunately Windows reports that it is not activated now.
      My System SpecsSystem Spec


  9. Joined : Nov 2015
    Posts : 181
    Windows 10 Pro x64
       16 Dec 2015 #289

    glutam said: View Post
    hi guys. i changed a few days ago my 6yrs old amd hardware to a intel-based platform.
    in this this time i've updated my win from 7 over 8 to 8.1 and since the release to 10 (but still build 10240).

    and now, since i've updated my hardware, i've had to reinstall 10 fresh with the media-creation-tool (v1511 build 10586.29) cause of bsod after i've installed the manufactures driver from the asus page.

    so long, after i've updated everything and the 'external' drivers, such as from nvidia and creative for my additional soundcard i've noticed random freezes with crackling sound if something audio was played while freezing, after a hour of browsing, a few hours of gaming or - i think it was 13-15 hours - doing absolutley nothing cause i wanna see if it happen while idling.

    ok, i've read everything in the last 29 pages and feel a bit better cause i'm not the only one with this really bad problem.

    JW0914 said many things about chipset-drivers etc. and using those from the manufacture-sources. but if i look after the versions of the intel chipset, imei, raid ... etc, w10 allready use newer ones - with higher version-numbers but it's still a bit irritating

    a small example:
    from device manager - intel management engine interface:
    version 11.0.0.1166 date 08/31/2015
    from asus webpage - Management Engine Interface ... Windows Win7 64bit & Win8.1 64bit & Win10 64bit---(WHQL)
    version 11.0.0.1157 date 09/09/2015

    or

    from device manager - intel ... chipset family ...:
    version 10.1.1.13 date 10/27/2015
    from asus webpage - -Intel Chipset Software Installation Utility ... Windows 7 32bit & 64bit / 8.1 64bit / 10 64bit
    version 10.1.1.7 date 08/03/2015

    so, why asus sometimes have an older version but a newer date? and the real question, cause the version-numbers are lower, shoud i use them?
    Chipset and IMEI drivers garnished from the OEM are custom drivers for your specific device/motherboard, which is why these must be installed regardless of what OS they were built for. Almost all drivers Windows installs are generic drivers and should only be utilized as a last resort.

    In regards to everything else:
    1. Did you adhere to the clean install procedure that must be followed when clean installing an OS (of which must be followed in the chronological order listed)?
      1. Install Windows on formatted partition
      2. Install drivers in proper driver order, rebooting after each install
      3. Install Windows Updates
      4. Install any software and peripheral drivers (i.e. smartphone drivers, external mice, etc.)

    2. The only drivers that must be utilized from the OEM's [Asus] support page are CPU related drivers [chipset, IMEI, thermal mgmt, etc.), video drivers, occasionally audio if the audio component manufacturer doesn't provide their own, and drivers/applications custom to your specific device.
      • (For example, I have an Alienware laptop and Dell built custom drivers into a management program called OSD [On Screen Display] that control numerous things for the system, of which must be downloaded from my device's support page).


      1. There's a caveat with video drivers... Since video drivers on the OEM support page are custom to your device, they must be installed in a two step process when a clean install occurs. I will be assuming the device has both integrated graphics [CPU] and discrete graphics [GPU]
        1. First, the integrated graphics drivers from the OEM's page would need to be installed, the system rebooted, and the most current drivers from Intel's download center installed
        2. Second, the discrete graphics drivers from the OEM'S page would need to be installed, the system rebooted, and the most current drivers from AMD's/Nvidia's site installed.
      My System SpecsSystem Spec


  10. Joined : Nov 2015
    Posts : 181
    Windows 10 Pro x64
       16 Dec 2015 #290

    Bloodworth said: View Post
    The freezes happened to me in about 5 minutes after booting (mostly, sometimes later).
    I noticed that some minutes before freeze the sppsvc process was consuming 35-50% CPU.
    I disabled the Software Protection Platform Service and now freezes are gone. Unfortunately Windows reports that it is not activated now.
    With 100% certainty, SPPS is not the issue of your system hangs and it needs to be enabled and set to Automatic (Delayed). Considering it enables the download, installation, and enforcement of digital licenses for Windows & Windows Applications, that would explain why Windows reports it's not activated.

    It's never a good idea to start blindly disabling system services... Windows has an event viewer; it would probably be a good idea to utilize it.
      My System SpecsSystem Spec


 
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