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  1. Join Date : Dec 2015
    Posts : 7
    Several
       05 Dec 2015 #251

    JW0914 said: View Post
    You may already know this, however, more often times than not, the drivers Windows installs are almost always generic drivers and should never be used for system critical driver installs. I always recommend to pull drivers directly from the manufacturer's website [of that specific component], and if none are found, use drivers supplied by the OEM, and as the very last resort, drivers installed by Windows. With the exception of CPU drivers [which must come from the OEM, or Intel/AMD if bought separately], all other drivers should be available from the individual component manufacturers. There are a few select components where the drivers are only available through the OEM, such as laptop HDD free fall sensors.
    Often windows will pull it's own driver even when using the manufacturer driver cab file. Each manufacturer has a single file that has all their drivers for each system but will for some reason be ignored during the install, for those anomalies you have to either remove the drivers that windows is picking on it's own or run a post script to install it after the install does it's thing. I've never installed a CPU or hard drive driver.
      My System SpecsSystem Spec


  2. Join Date : Nov 2015
    Posts : 181
    Windows 10 Pro x64
       05 Dec 2015 #252

    sharpestknife said: View Post
    Often windows will pull it's own driver even when using the manufacturer driver cab file. Each manufacturer has a single file that has all their drivers for each system but will for some reason be ignored during the install, for those anomalies you have to either remove the drivers that windows is picking on it's own or run a post script to install it after the install does it's thing. I've never installed a CPU or hard drive driver.
    Chipset drivers are a must, and must be installed immediately after installing Windows (or directly injected into a deployment during the offlineservicing pass), prior to running Windows Update or installing any software or system critical drivers. Failing to install chipset drivers will result in a myriad of issues, which may or may not become apparent on workstation PCs, depending on what they're used for. In device manager, the entries under IDE ATA/ATAPI controllers, as well as multiple entries under System Devices, and Storage Controllers are all installed from the chipset drivers. IMEI drivers are also required, especially on most consumer PCs built circa 2012 and forward with Intel CPUs, as well as thermal protection drivers if a system is built with Intel's Extreme processors.
      My System SpecsSystem Spec


  3. Join Date : Dec 2015
    Posts : 7
    Several
       05 Dec 2015 #253

    JW0914 said: View Post
    Chipset drivers are a must, and must be installed immediately after installing Windows (or directly injected into a deployment during the offlineservicing pass), prior to running Windows Update or installing any software or system critical drivers. Failing to install chipset drivers will result in a myriad of issues, which may or may not become apparent on workstation PCs, depending on what they're used for. In device manager, the entries under IDE ATA/ATAPI controllers, as well as multiple entries under System Devices, and Storage Controllers are all installed from the chipset drivers. IMEI drivers are also required, especially on most consumer PCs built circa 2012 and forward with Intel CPUs, as well as thermal protection drivers if a system is built with Intel's Extreme processors.
    Oh hah chipset yeah. I thought you were saying that you go to western digitals website to get some driver action going on lol. I've never heard it referred to as the CPU or hard drive driver though. I've always thought of it more as the motherboard driver. I can see how it could be taken the other way though.
      My System SpecsSystem Spec


  4. Join Date : Nov 2015
    Posts : 181
    Windows 10 Pro x64
       05 Dec 2015 #254

    sharpestknife said: View Post
    Oh hah chipset yeah. I thought you were saying that you go to western digitals website to get some driver action going on lol. I've never heard it referred to as the CPU or hard drive driver though. I've always thought of it more as the motherboard driver. I can see how it could be taken the other way though.
    I've started referring to all drivers associated with the CPU (Chipset, IMEI, Thermal Management, etc.) as CPU drivers in the past month, as I've had to write post after post about the proper driver install order and why Windows 10 should be clean installed after upgrading on multiple threads on multiple forums. I'll usually post in brackets once what I'm referring to by "CPU Drivers", as it saves time when you're essentially repeating yourself over and over again lol
      My System SpecsSystem Spec


  5. Join Date : Dec 2015
    Posts : 1
    Windows 10
       09 Dec 2015 #255

    I think I finally fixed my random hardlocks. I use a Creative soundcard, the driver setup installed two services "Creative Audio Engine Licencing Service" and "Creative Audio Service".

    When I uninstalled the driver, those two services kept going. It was vicious^^
    I desactivated it, and my computer works well for now
      My System SpecsSystem Spec


  6. Join Date : Dec 2015
    Posts : 6
    Windows 10 64-bit
       09 Dec 2015 #256

    ...so I have a new gaming PC. Damn, is it awesome to switch from a 5 years old laptop to a montrous desktop!

    Aaaanyway, I finished building it two days ago and today I finally got a good shot at actually playing. As it turns out, playing just for about 15-40 minutes at a time. I can play normally with silky smooth framerates, but my PC will simply freeze for no reason at all. There is a very short 'corrupted' sound just before the freeze, and then everything is gone. Well, everything aside from what's on my monitor - the image stays there, case lights are still on. Gotta reset it by holding the power button. It DOES NOT happen when I'm not playing. Browsing the Internet on Chrome is all fine, YouTube won't give me trouble either.

    So far it happened in League of Legends and Spintires, so it's not a particular game issue.
    Oh, and my old laptop - after upgrading from Win7 to Win10 - NEVER froze like that, not once. It was very stable.

    So - what's the deal here? Are there any fixes for this?
      My System SpecsSystem Spec


  7. Join Date : Nov 2015
    Posts : 181
    Windows 10 Pro x64
       09 Dec 2015 #257

    Ultimhate said: View Post
    ...so I have a new gaming PC. Damn, is it awesome to switch from a 5 years old laptop to a montrous desktop!

    Aaaanyway, I finished building it two days ago and today I finally got a good shot at actually playing. As it turns out, playing just for about 15-40 minutes at a time. I can play normally with silky smooth framerates, but my PC will simply freeze for no reason at all. There is a very short 'corrupted' sound just before the freeze, and then everything is gone. Well, everything aside from what's on my monitor - the image stays there, case lights are still on. Gotta reset it by holding the power button. It DOES NOT happen when I'm not playing. Browsing the Internet on Chrome is all fine, YouTube won't give me trouble either.

    So far it happened in League of Legends and Spintires, so it's not a particular game issue.
    Oh, and my old laptop - after upgrading from Win7 to Win10 - NEVER froze like that, not once. It was very stable.

    So - what's the deal here? Are there any fixes for this?
    From your description, it sounds like a graphics driver issue... what graphics card(s) do you have installed? (Everything working fine until you play a game indicates it's more than likely a driver issue.) I would also check event viewer, as it should have logged the crash with a critical or warning entry.
    • Have you overclocked your graphic(s) cards? If so, set the clock(s) back to default, and see if you're able to reproduce the crash. If you're not, it's the overclocked value.
    • Have you tried a lower framerate?

    While waiting for a reply back once you respond:
    • head over to Nvidia's/AMD's site and see if there's a driver update available
      • if there is, install it, reboot, play, and see if the issue occurs again.
      • if there's not, read through the release notes of the version you have installed and see if it mentions the two game titles you've experienced the problem with.
        • If it does not, and setting the clock speeds to default/lowering the framerate does not help, I'd recommend emailing Nvidia/AMD's tech support and informing them of the problem. They will probably ask you to gather logs and other output to send to them for investigation on their end.
      My System SpecsSystem Spec


  8. Join Date : Dec 2015
    Posts : 6
    Windows 10 64-bit
       10 Dec 2015 #258

    JW0914 said: View Post
    Snip!
    Thank you for replying

    Here are my full specs in case it matters:
    OS: Windows 10 64bit
    Motherboard: Asus Z170 Pro Gaming
    CPU: Intel Core i5 6600 Skylake
    Graphics card: EVGA GeForce GTX 980 Ti 6GB Superclocked
    RAM: GEIL 16GB (4x4GB) DDR4
    PSU: be quiet! Pure Power 630W
    CPU cooling: be quiet! Pure Rock (tower cooler)
    HDD: Seagate 3.5" 2TB SATA III
    No overclocking done.

    Now, to my surprise, my graphics drivers actually were out of date. Updated them at about 10 PM. Since then my PC froze the same way again.
    Twice.Thrice actually, it just happened again as I was about to edit.
    And I wasn't playing. At first it happened as the drivers were updating (Nvidia's release notes don't mention either of these games. Also, add Euro Truck Sim 2 to them. It definitely happened with this one too.), and the sceond time I was just browsing in Chrome.

    My event viewer shows Kernel-Power errrors under the Critical category.
    System relaunched without a clean shutdown previously. Possible causes: The system stopped responding or crashed or there was an unexpected loss of power.
    I don't think there's something wrong with my Power Unit, if there was the PC would simply shut down completely or, quite literally, go out in flames, wouldn't it? Again, it's a 630W.

    Error category shows EventLogs saying that the previous shutdown was unexpected and a few (usually 2 or three at a time) DeviceSetupManager errors with code 0x80070490 just before the freeze happens.

    Warnings:
    • 9 (nine) of these the second it froze:

    Kernel-PnP:
    The driver \Driver\AiChargerPlus failed to load for the device PCI\VEN_8086&DEV_A12F&SUBSYS_86941043&REV_31\3&11583659&0&A0.
    • Also:
    • Network list manager can't establish a connection with Internet
    • Can't connect to Windows Update service
    • Network list manager can't establish a connection with Internet
    • Can't connect to Windows Update service
    • Network list manager can't establish a connection with Internet
    • Can't establish a connection with metadata service and Internet Windows services (WMIS)

    Is it possible that I made a mistake when connecting something to the motherboard?
    Last edited by Ultimhate; 10 Dec 2015 at 08:49. Reason: A few more details added
      My System SpecsSystem Spec


  9. Join Date : Dec 2015
    Posts : 125
    Windows 10 Ent, Pro & Home
       10 Dec 2015 #259

    I would use a video driver cleaner before updating an Nvidia or AMD driver. This removes artifacts from previous drivers. The program I run is run in safe mode.

    I use Display Driver Uninstaller Download version 15.7.1.0
      My System SpecsSystem Spec


  10. Join Date : Nov 2015
    Posts : 4
    windows 10
       10 Dec 2015 #260

    hi
    when is installed new version google chrome 47.0.2526.80 x64 ,
    after install , windows 10 x64 freeze and i had to restart with button ,
    why this happens?
    thanks alot
      My System SpecsSystem Spec


 
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