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  1. Joined : Aug 2015
    Posts : 15
    windows 10 build 10240
       11 Nov 2015 #201

    JW0914 said: View Post
    Integrated Graphics has nothing to do with the motherboard, unless it was a SoC motherboard [System on a Chip, i.e. processor came with the motherboard and is non-removable], and everything to do with the CPU. What CPU do you have?

    I keep saying to research the black screen with cursor because it will tell you what driver is the issue when you come across the right thread discussing it. Please research this specific issue until you find a thread that tells what driver it is you need to uninstall in safe mode within the Windows 8 forums (eightforums.com). You need a base from where to start and this issue is that base.

    When you have time, please take a screenshot of the advanced power options menu ( Control Panel\Hardware and Sound\Power Options\Edit Plan Settings -> change advanced power settings, then click "change settings that are currently unavailable" if it's displayed at the top of the advanced window) You'll need to take multiple screenshots since the options window is small. (screenshots are taken via win key + PRT SCRN)

    The bad block error on the SSD is a bit concerning, especially if chkdsk isn't recognizing it. This is a separate issue however and not the cause of your screen issues. Does the SSD manufacturer offer a drive scanning tool for the SSD? If not, the best way (at least with a HDD, so you'll need to verify via some searching whether this would be appropriate for an SSD) to fix disk health errors, especially when chkdsk fails to fix an issue, is to either utilize fdisk in a *nix OS or to boot up a second device with Hiren's BootCD and use one of the HDD DOS programs that scans every sector, and if a bad block is found, tries to repair it. If repair is not possible, it attempts to recover the information contained within the block, then marks the block as bad so no information is written to it again.
    • Google something to the effect of "how to fix SSD bad block"

    SFC and DISM will only fix problems with Windows itself. DISM is able to check parity of the backups of all system files that are contained within the WinSxS folder, and if a parity isn't found (i.e. the file is corrupt), it downloads the correct replacement from Windows Update via TrustedInstaller. SFC (System File Checker) scans the Windows directory for corrupt system files and if any are found that don't match parity, replaces them with their backups stored within the WinSxS folder. This alone demonstrates your issue is not Windows 10, but is either a driver problem (your issue), a third party software issue (not your problem), or a hardware issue (most likely not your problem).
    • Sometimes wonky issues can be fixed by cleaning the component store [the WinSxS folder), so run the following from an admin prompt, then restart: dism /online /cleanup-image /startcomponentcleanup

    I'm baffled why you paid for Windows 10, unless you didn't have a valid product key for Win 7/8/8.1, as Windows 10 is a free upgrade for the 1st year of release to Windows 7/8/8.1 users who have a valid product key for those windows editions; or wanted Pro when the prior edition of Windows would only allow a free upgrade to the home edition.

    Drivers from Microsoft generally will suffice, however they're almost always generic drivers and often do not contain files other than drivers (i.e. for Nvidia, it would only install the display driver, not the other 4 drivers that are usually installed if you download the driver package directly from Nvidia, or for AMD it wouldn't install the Catalyst Control Center). Drivers from Windows Update are also, almost always, dated and more often times than not, not the most recent version from the hardware manufacturer. Certain manufacturers, such as RealTek and Synaptics rely more heavily upon OEMs to provide updated drivers they've customized to the the specific hardware implementation they sold. Most of the time, drivers from Windows Update for non-critical systems, i.e. peripherals, will usually suffice; however, system critical drivers, such as display drivers, should always be pulled directly from the hardware manufacturer's site, and never from Windows Update.
    Click image for larger version. 

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    also speedfan came back saying no erros. I'm going to try memtest outside the OS again, I'm getting a lot more errors inside my event viewer. tried the kingston SSD tool, unable to see my drive. my CPU is an intel q6600 C2Q.
    I'm also adding my dx diagnostics, i don't know if that'll be any help, but i did notice it doesn't fully show my motherboard specs. also I'm totally not sure what I'm looking at on the smart readings. Also I'm not used to posting to forums since I usually resolve my issues from others solutions.
    Last edited by scotto1682; 28 Nov 2015 at 15:25.
      My System SpecsSystem Spec


  2. Joined : Aug 2015
    Posts : 15
    windows 10 build 10240
       11 Nov 2015 #202

    JW0914 said: View Post
    Integrated Graphics has nothing to do with the motherboard, unless it was a SoC motherboard [System on a Chip, i.e. processor came with the motherboard and is non-removable], and everything to do with the CPU. What CPU do you have?

    I keep saying to research the black screen with cursor because it will tell you what driver is the issue when you come across the right thread discussing it. Please research this specific issue until you find a thread that tells what driver it is you need to uninstall in safe mode within the Windows 8 forums (eightforums.com). You need a base from where to start and this issue is that base.

    When you have time, please take a screenshot of the advanced power options menu ( Control Panel\Hardware and Sound\Power Options\Edit Plan Settings -> change advanced power settings, then click "change settings that are currently unavailable" if it's displayed at the top of the advanced window) You'll need to take multiple screenshots since the options window is small. (screenshots are taken via win key + PRT SCRN)

    The bad block error on the SSD is a bit concerning, especially if chkdsk isn't recognizing it. This is a separate issue however and not the cause of your screen issues. Does the SSD manufacturer offer a drive scanning tool for the SSD? If not, the best way (at least with a HDD, so you'll need to verify via some searching whether this would be appropriate for an SSD) to fix disk health errors, especially when chkdsk fails to fix an issue, is to either utilize fdisk in a *nix OS or to boot up a second device with Hiren's BootCD and use one of the HDD DOS programs that scans every sector, and if a bad block is found, tries to repair it. If repair is not possible, it attempts to recover the information contained within the block, then marks the block as bad so no information is written to it again.
    • Google something to the effect of "how to fix SSD bad block"

    SFC and DISM will only fix problems with Windows itself. DISM is able to check parity of the backups of all system files that are contained within the WinSxS folder, and if a parity isn't found (i.e. the file is corrupt), it downloads the correct replacement from Windows Update via TrustedInstaller. SFC (System File Checker) scans the Windows directory for corrupt system files and if any are found that don't match parity, replaces them with their backups stored within the WinSxS folder. This alone demonstrates your issue is not Windows 10, but is either a driver problem (your issue), a third party software issue (not your problem), or a hardware issue (most likely not your problem).
    • Sometimes wonky issues can be fixed by cleaning the component store [the WinSxS folder), so run the following from an admin prompt, then restart: dism /online /cleanup-image /startcomponentcleanup

    I'm baffled why you paid for Windows 10, unless you didn't have a valid product key for Win 7/8/8.1, as Windows 10 is a free upgrade for the 1st year of release to Windows 7/8/8.1 users who have a valid product key for those windows editions; or wanted Pro when the prior edition of Windows would only allow a free upgrade to the home edition.

    Drivers from Microsoft generally will suffice, however they're almost always generic drivers and often do not contain files other than drivers (i.e. for Nvidia, it would only install the display driver, not the other 4 drivers that are usually installed if you download the driver package directly from Nvidia, or for AMD it wouldn't install the Catalyst Control Center). Drivers from Windows Update are also, almost always, dated and more often times than not, not the most recent version from the hardware manufacturer. Certain manufacturers, such as RealTek and Synaptics rely more heavily upon OEMs to provide updated drivers they've customized to the the specific hardware implementation they sold. Most of the time, drivers from Windows Update for non-critical systems, i.e. peripherals, will usually suffice; however, system critical drivers, such as display drivers, should always be pulled directly from the hardware manufacturer's site, and never from Windows Update.
    i did what you suggested it came back operation completed successfully.Click image for larger version. 

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    also ran a few other commands and I get this, Click image for larger version. 

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    if I'm doing anything wrong, any help would be appreciated. also, i did put the correct path to the install.wim file.. I'm really at a loss for what else I can do, other than put this PC to the curb. and the reason why I purchased a windows 10 key, was I didn't have a proper windows 7 key prior. figured if I make the move to windows 10 I'd do it properly. tonight i'm going to dig out my hiren's boot CD and try letting a memory test go again.
      My System SpecsSystem Spec


  3. Joined : Oct 2015
    Posts : 19
    Windows 10
       11 Nov 2015 #203

    scotto1682 said: View Post
    i did what you suggested it came back operation completed successfully.
    Code:
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    also ran a few other commands and I get this, Click image for larger version. 
    
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    if I'm doing anything wrong, any help would be appreciated. also, i did put the correct path to the install.wim file.. I'm really at a loss for what else I can do, other than put this PC to the curb. and the reason why I purchased a windows 10 key, was I didn't have a proper windows 7 key prior. figured if I make the move to windows 10 I'd do it properly. tonight i'm going to dig out my hiren's boot CD and try letting a memory test go again.

    You don't use the right version for the install.wim. Try another iso from msdn, I had the same problem.
    Last edited by MuchEvol; 12 Nov 2015 at 18:47.
      My System SpecsSystem Spec


  4. Joined : Nov 2015
    Posts : 181
    Windows 10 Pro x64
       12 Nov 2015 #204

    scotto1682 said: View Post
    if I'm doing anything wrong, any help would be appreciated. also, i did put the correct path to the install.wim file.. I'm really at a loss for what else I can do, other than put this PC to the curb. and the reason why I purchased a windows 10 key, was I didn't have a proper windows 7 key prior. figured if I make the move to windows 10 I'd do it properly. tonight i'm going to dig out my hiren's boot CD and try letting a memory test go again.
    Please go back and edit your previous post and encapsulate all output between code brackets or highlight the text and click the hash tag symbol on the toolbar
    • While the effort is appreciated, you're going way overboard and nothing in that output is helpful to what you're experiencing.

    You're going off in every which direction and are making things harder on yourself. Please focus on one issue at a time, tackle it, and move on to the next. Please research what I've asked you to research on the Windows 8 forum (after doing the below first, as if specifying the correct source does not work, this will be pointless)

    As far as to what MuchEvol said, where are you getting the install.wim you referenced from? If you didn't convert the install.esd to an install.wim yourself, then that install.wim is worthless to what you're trying to accomplish (the install.wim from the media creation tool is missing a substantial amount of data, with the normal format being an encrypted install.esd).

    • Even with the correct index (index 4) of the install.esd to install.wim conversion, repairing an 800f081f error with a dism source specified is a 50/50 shot
    • If it doesn't work, you will need to do a recovery install of Windows 10. This is performed by running the Windows 10 setup from within Windows and selecting the upgrade option (ensuring you keep all programs and files)
      • Prior to doing so, you must download the media creation tool and download the most recent install iso. Please follow steps 1 - 4 from my post on Spiceworks to get the unmodified install.esd from the media creation tool
      • If you don't have many applications installed, it would be better to simply format the partition and reinstall windows (with the resulting install.wim from the bullet above)
    Last edited by JW0914; 12 Nov 2015 at 10:42.
      My System SpecsSystem Spec


  5. Joined : Aug 2015
    Posts : 15
    windows 10 build 10240
       12 Nov 2015 #205

    JW0914 said: View Post
    Please go back and edit your previous post and encapsulate all output between code brackets or highlight the text and click the hash tag symbol on the toolbar
    • While the effort is appreciated, you're going way overboard and nothing in that output is helpful to what you're experiencing.

    You're going off in every which direction and are making things harder on yourself. Please focus on one issue at a time, tackle it, and move on to the next. Please research what I've asked you to research on the Windows 8 forum (after doing the below first, as if specifying the correct source does not work, this will be pointless)

    As far as to what MuchEvol said, where are you getting the install.wim you referenced from? If you didn't convert the install.esd to an install.wim yourself, then that install.wim is worthless to what you're trying to accomplish (the install.wim from the media creation tool is missing a substantial amount of data, with the normal format being an encrypted install.esd).

    • Even with the correct index (index 4) of the install.esd to install.wim conversion, repairing an 800f081f error with a dism source specified is a 50/50 shot
    • If it doesn't work, you will need to do a recovery install of Windows 10. This is performed by running the Windows 10 setup from within Windows and selecting the upgrade option (ensuring you keep all programs and files)
      • Prior to doing so, you must download the media creation tool and download the most recent install iso. Please follow steps 1 - 4 from my post on Spiceworks to get the unmodified install.esd from the media creation tool
      • If you don't have many applications installed, it would be better to simply format the partition and reinstall windows (with the resulting install.wim from the bullet above)
    I know I've been going a bit all over. but so has my system issues. Last night I ran memtest from my hirens boot cd. no problems there, so i know my ram is still good. Ive installed asus GPU tweak for my factory OC card. dropped my GPU and memory clock frequencies by 50mhz and I also just installed the insider preview build. since I've had that installed, my cortanaUI app stopped failing, and no longer writing to bad blocks. My system seems stable once again, and personally I believe my issues are a combination of using Legacy hardware combined with nvidia storage, network controllers. I've read on a lot of other forums that nvidia and the new windows 10 are having a hard time together. as well as some factory clocked cards having issues. so far so good since I've received windows 10 build 10586.3 . I checked my event viewer, and seems like a couple of my initial issues may have cleared up.
      My System SpecsSystem Spec


  6. Joined : Nov 2015
    Posts : 181
    Windows 10 Pro x64
       12 Nov 2015 #206

    scotto1682 said: View Post
    I know I've been going a bit all over. but so has my system issues. Last night I ran memtest from my hirens boot cd. no problems there, so i know my ram is still good. Ive installed asus GPU tweak for my factory OC card. dropped my GPU and memory clock frequencies by 50mhz and I also just installed the insider preview build. since I've had that installed, my cortanaUI app stopped failing, and no longer writing to bad blocks. My system seems stable once again, and personally I believe my issues are a combination of using Legacy hardware combined with nvidia storage, network controllers. I've read on a lot of other forums that nvidia and the new windows 10 are having a hard time together. as well as some factory clocked cards having issues. so far so good since I've received windows 10 build 10586.3 . I checked my event viewer, and seems like a couple of my initial issues may have cleared up.
    That's good to know... I wouldn't have thought it would be the OC'ing as normally if an OC'd value is an issue, you notice it right away as the system becomes completely unstable (or for a gpu the video output may be completely non-existent, video output would be wonky, etc). Many systems won't POST if an OC'd value is a cause of instability, rebooting and changing the problem value back to default.

    In regards to DISM, please run the following again and verify if you're still receiving the 800f081f error:
    • dism /online /cleanup-image /restorehealth

    If you are, please refer to my prior post, as you may have to do a repair install. DISM is the achilles heel of Windows, as it is the only tool capable of repairing corruption of the WinSxS folder, which is what SFC relies on to fix system file corruption. If DISM cannot repair corruption, it's inefficient to try and narrow down exactly what file in which folder of the WinSxS directory is the cause and is faster and far simpler to simply perform a repair install.
    Last edited by JW0914; 12 Nov 2015 at 16:18.
      My System SpecsSystem Spec


  7. Joined : Aug 2015
    Posts : 15
    windows 10 build 10240
       12 Nov 2015 #207

    JW0914 said: View Post
    That's good to know... I wouldn't have thought it would be the OC'ing as normally if an OC'd value is an issue, you notice it right away as the system becomes completely unstable (or for a gpu the video output may be completely non-existent, video output would be wonky, etc). Many systems won't POST if an OC'd value is a cause of instability, rebooting and changing the problem value back to default.

    In regards to DISM, please run the following again and verify if you're still receiving the 800f081f error:
    • dism /online /cleanup-image /restorehealth

    If you are, please refer to my prior post, as you may have to do a repair install. DISM is the achilles heel of Windows, as it is the only tool capable of repairing corruption of the WinSxS folder, which is what SFC relies on to fix system file corruption. If DISM cannot repair corruption, it's inefficient to try and narrow down exactly what file in which folder of the WinSxS directory is the cause and is faster and far simpler to simply perform a repair install.
    Click image for larger version. 

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    seems to be back to normal. any more issues you guys will definitely be hearing more from me. all your help and time has been way more than helpful. much appreciated. been a trying time to get my PC stable. I kinda feel like a noob all over again with windows 10. I just hope this OS finally breaks in and feels like my old jeans again(windows 7) .
      My System SpecsSystem Spec


  8. Joined : Nov 2015
    Posts : 181
    Windows 10 Pro x64
       12 Nov 2015 #208

    scotto1682 said: View Post
    seems to be back to normal. any more issues you guys will definitely be hearing more from me. all your help and time has been way more than helpful. much appreciated. been a trying time to get my PC stable. I kinda feel like a noob all over again with windows 10. I just hope this OS finally breaks in and feels like my old jeans again(windows 7) .
    No problem at all.

    Btw... Please edit your post from yesterday and put the output in a code box.
    • For future reference, any time you paste output from a log or program, it should go into a code box. Not doing so makes whatever page of the thread the post is on extremely difficult to read
      My System SpecsSystem Spec


  9. Joined : Aug 2015
    Posts : 15
    windows 10 build 10240
       12 Nov 2015 #209

    JW0914 said: View Post
    No problem at all.

    Btw... Please edit your post from yesterday and put the output in a code box.

    • For future reference, any time you paste output from a log or program, it should go into a code box. Not doing so makes whatever page of the thread the post is on extremely difficult to read

    done, and done. yeah, makes for a lot of scrolling. sorry about that, like I said earlier in the thread, I'm not used to actually speaking on forums since 90% of the time someone's had the same issue as me with resolve.
      My System SpecsSystem Spec


  10. Joined : Nov 2015
    Posts : 3
    Windows 10
       13 Nov 2015 #210

    I had this problem of hanging and managed to fix it with a lot of reading. I was a good boy and before upgrading my machine to windows10 installed the latest drivers and BIOS. Turned out that the new BIOS was the problem. For some reason it decided to activate some thing under the ADVANCED option in BIOS. Make sure these are all set to Disabled. Cool'n'Quiet / C1E / SVM / Core C6 State / HPC Mode / Apm Master Mode. I discovered after monitoring my voltages using AI Suit that Vcore was erratic and disabling these settings sorted that out for me, Save the new settings, reboot and try it. Can't do any harm. Motherboard is Crosshair V Formula Z. This explained to me how, when i reverted back to windows 7 it still happened and thought it was a hardware fault. Went out and bought a new motherboard processor memory and pump, replacing them one at a time. Did a lot of overtime for nothing as it turns out. I hope this helps at least some of you guys out there with the freezing issue.
      My System SpecsSystem Spec


 
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