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May 2018 W10 update, desktop will not boot
I'm not certain where this should be posted. Please advise of better place.
my desktop is a Gateway, running an I5 processor. 8 g ram 500g HD.
no problems until today, after running the latest microsoft update.
before update, I did a system restore; but did not make backup *bad move.
Update seemed to have installed (or maybe it did not). No error message.
After an hour, when I checked on the progress, I was asked to select language.
I did that.
Next screen, 1st option was to "continue to rollback." If I selected that, computer went to restart and came back to same screen.
Screen also had system restore, system recover options.
Restore failed, said nothing to restore--although I had made a restore point prior to installing the update.
System recover/fix said it could not do it.
Nothing got me to a boot.
I could get to command prompt but could not access any of the HD files--no authentication.
BIOS asks me to select to boot from the Microsoft Boot Manager or from the HD.
Neither option had any effect.
I tried from the command prompt to get to a safe boot but that did not work either.
I was able to see Windows.old file still in the directory but it has today's date. And "rollback" fto earlier version failed, with unable to do.
This update has obliterated my Windows10.
Ideas on how to roll back? command prompt seems to be the only thing working.
thanks