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  1. Join Date : Jul 2015
    Posts : 10
    windows 10
       30 Jul 2015 #1

    Fix for windows 10 booting to a black screen


    Okay if you have just upgraded to windows 10 and are sitting at a black screen for way too long here's the problem and how to fix it.

    If you have an on board Intel graphics controller as well as an add on graphics card, windows thinks you have one more monitor connected than you actually have. so when windows loads its outputting the video signal to a bogus monitor.

    How to fix this
    firstly wait long enough so the mouse cursor to appear when you move the mouse.
    (blank screen with a white mouse cursor)

    Then press the space-bar and enter your login password or pin (yes your doing this blind)

    You should now be logged into windows
    if the desktop dose not appear after 30 seconds then press Win+P keys, down arrow keys twice, and enter to extend display.

    Display Switch - Change Presentation Mode to Project in Windows 10

    I hope this helps
    Last edited by Brink; 02 Aug 2016 at 16:57.
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  2.    31 Jul 2015 #2

    **reserved**
      My System SpecsSystem Spec


  3. Join Date : Jul 2015
    Posts : 12
    Windows 8.1 and 10.
       31 Jul 2015 #3

    THIS PROBLEM HAS BEEN AN ONGOING ISSUE WITH WINDOWS 10.

    Below is a Microsoft Knoledge Base entry from April of this year.

    httpw://support.microsoft.com/en-us/kb/3055414

    "The lock screen in Windows 10 Technical Preview Build 10061 might appear as a black screen with a mouse cursor
    Symptoms

    When you sign out of Windows 10 Technical Preview Build 10061 and return to the lock screen, you might see only a black screen with a responsive mouse cursor. Pressing the Alt+Tab keys or the Ctrl+Alt+Del keys has no visible effect.
    Workaround

    If you are experiencing this issue, follow these steps to sign into Windows:

    At the black screen, press the Ctrl key once on an attached physical keyboard. (You won’t see any visible change, but pressing the Ctrl key will place the cursor in the password box that you’re currently not able to see.)

    Now type the password of the user that just signed out and press Enter.This will sign you back into Windows and the desktop will appear.

    If you failed to sign in because you mistyped the password, press Enter once more. Then retype the password and press Enter." ...

    PLEASE NOTE: IF YOU ARE INSTALLING WINDOWS 10. AFTER ENTERING YOUR PASSWORD, THE CURSOR SHOULD VANISH FOR SEVERAL MINUTES WHILE WINDOWS COMPLETES THE INSTALL SETUP. MY COMPUTER, A FAST ALIENWARE, TOOK ABOUT FIVE MINUTES TO COMPLETE THE SETUP AND THEN THE WINDOWS 10 DESKTOP APPEARED.
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  4. Join Date : Jul 2015
    Posts : 10
    windows 10
       31 Jul 2015 #4

    Ahh thanks for that, I had no part in the technical previews, so I had no idea this was a thing.
    but Microsoft's page does not explain what the cause of the problem is.

    I ended up reinstalling windows from USB five times until I found the solution on-line the next day.
    Last edited by Darkmiss; 01 Aug 2015 at 03:21.
      My System SpecsSystem Spec


  5. Join Date : Jul 2015
    Posts : 4
    windows 10
       31 Jul 2015 #5

    Same problem but when you get to the black screen just tap your power button. Computer will go off then tap your power button again then Walla! Works perfect after that!*☺
      My System SpecsSystem Spec


  6. Join Date : Jul 2015
    Posts : 5
    Windows 10
       01 Aug 2015 #6

    Nothing worked for me so I am having to reset the PC...huge pain in the you-know-what lol
      My System SpecsSystem Spec


  7. Join Date : Aug 2015
    Posts : 2
    Windows 10
       01 Aug 2015 #7

    TexasGail said: View Post
    Nothing worked for me so I am having to reset the PC...huge pain in the you-know-what lol
    Hello everyone, I have this. It is not a real solution but it works for not black screen appears. It works for me Look the answer by slance310

    http://answers.microsoft.com/en-us/i...e195b13?auth=1

    Please please share this if works on you.
      My System SpecsSystem Spec


  8. Join Date : Jul 2015
    Posts : 5
    Windows 10
       01 Aug 2015 #8

    relyt80 said: View Post
    Hello everyone, I have this. It is not a real solution but it works for not black screen appears. It works for me Look the answer by slance310

    http://answers.microsoft.com/en-us/i...e195b13?auth=1

    Please please share this if works on you.
    I wish I had seen this before I reset my computer (which worked, by the way). Would have prevented having to install some of my third party apps. Oh well, at least it works!
      My System SpecsSystem Spec


  9. Join Date : Aug 2015
    Posts : 5
    Windows 10
       01 Aug 2015 #9

    fix mine just awhile ago.. "slow boot time - blank screen with mouse"


    Darkmiss said: View Post
    Okay if you have just upgraded to windows 10 and are sitting at a black screen for way too long here's the problem and how to fix it.

    If you have an on board Intel graphics controller as well as an add on graphics card, windows thinks you have one more monitor connected than you actually have. so when windows loads its outputting the video signal to a bogus monitor.

    How to fix this
    firstly wait long enough so the mouse cursor to appear when you move the mouse.
    (blank screen with a white mouse cursor)
    Then press the space-bar and enter your login password or pin (yes your doing this blind)

    You should now be logged into windows
    if the desktop dose not appear after 30 seconds then press WindowsKey-P down arrow twice and enter.

    I hope this helps


    Hello Hello Guys...

    just found out the problem with slow boot time & blank screen with mouse cursor u only see..

    if u have an nvidia vcard.. try updating it to 353.62(latest update from nvidia for Windows10).... its now back to booting 5secs to 7secs. compared to 30secs to a minute til u see login/logon screen..

    have a some problem (in my case) using laptop hp pavilion p033tx - when restarting i think it take around 20sec to boot or less.. but freshly boot only takes around 5 to 7 secs. hope Microsoft will make and update fix to this..

    thx guys...
      My System SpecsSystem Spec


  10. Join Date : Jul 2015
    Posts : 5
    Windows 10
       01 Aug 2015 #10

    drakes said: View Post
    Hello Hello Guys...

    just found out the problem with slow boot time & blank screen with mouse cursor u only see..

    if u have an nvidia vcard.. try updating it to 353.62(latest update from nvidia for Windows10).... its now back to booting 5secs to 7secs. compared to 30secs to a minute til u see login/logon screen..

    have a some problem (in my case) using laptop hp pavilion p033tx - when restarting i think it take around 20sec to boot or less.. but freshly boot only takes around 5 to 7 secs. hope Microsoft will make and update fix to this..

    thx guys...
    I also discovered my HP Pavilion 20 AMD graphic software needed to be updated for Windows 10...it is available on AMDS website and HPs site.
      My System SpecsSystem Spec


 
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