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I have desktop computer using an old ATI Radeon HD 4800 and dual monitors. I managed to install Win 10 and it looked awesome! I then performed a restart to apply a few updates and was greeted with the blank screen with NO cursor issue.
I ended up rolling back to Win7 and since updated my drivers. Not going to upgrade until I find some solid answers as the process to upgrade and roll back is really time consuming.
Update: Installed Win 10 again, only this time it was processed through restart, during the upgrade the screen would switch between monitors so I played around with only having one monitor connected at a time, seemed to work to show the progress screen.
Eventually restarted after completing the install and was met with the same problem, unable to login. Frustrating! With some key mashing I somehow managed to force a quick-start (awake from sleep) which presented the login screen.
Not sure what that hotkey is?
Hey guys I have no idea what my password is so none of this works for me I also tried the flash drive password reset thing but nothing any help?
Had to use windows 7 again because I couldnt get back into windows 10 anymore lol.. This needs to be fixed
Aeroglass/Win 8.1 upgrade: if you were running Aeroglass on Win 8.1 and upgraded, this can lead to a black screen + mouse pointer. Uninstall Aeroglass before upgrading.
I also have the same problem ... i have to log on with a black screen . No bios options come up when i start the computer ..... im tempted to just take it into pc world and get them to fix it
Er, silly question- Did you create any precautionary disk images before upgrading to/installing Win 10?
Will your PC boot using a boot disk (given you say you see no BIOS options)? If so, and you have the boot disk for a partition manager, can you still see your partitions/files?
Did you install a fresh copy or upgrade?
Whatever you do, before handing your PC to anyone else, make disk images (using a boot CD and external drive) -unless your HDD or PC is kaput- so you have a copy of any personal data. Or attach the disk to another PC and do that.... i.e. do what you can to preserve your data.
Hello,
I'm answering this message because it solved my problem "halfway", and I'm interested if you have any idea how to solve it completely.
My computer is a Lenovo T500 with an ATI Mobility Radeon 3650 video adapter. After upgrade to Windows 10 it worked "sort of" (I had the black screen problem, but I could get it to work after I put it to sleep, and then woke it up). However, after installing the first update for Windows 10 I got this "black screen plus cursor" problem. The solution that is mentioned in your post in my case solves the problem only half way (Ctrl+password; Space+password is also fine) in that I get the desktop, but it is completely empty. I only get the background picture, start menu, and the taskbar, but none of the icons that I had placed on my desktop. When I select a program (e.g. Cmd), I see that it is activated since it appears in the taskbar, but it does not appear on the desktop. Initially, I thought that my original stuff had been placed on another virtual desktop so I used the shortcut Win+Ctrl+Left to switch virtual desktops, but it turned there was no other virtual desktop. So where did my original icons disappear to, and where are the windows that I am activating? Any help would be appreciated.
Regards,
bostjanv