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  1. Join Date : Aug 2015
    Posts : 6
    Windows 10
       09 Aug 2015 #31

    bebbu said: View Post
    i have dual monitor disabled but it's the same for me (nvidia gtx 760).
    i have also change from the detection of card from auto to pci express but i have still black screen for 25 second
    Yeah same issue with me - same card and have done exactly the same as the guy above but nothing. I do like Windows 10 but it looks like it might not have been ready for the public.
      My System SpecsSystem Spec


  2. Join Date : Aug 2015
    Posts : 2
    Win7
       09 Aug 2015 #32

    peteyt said: View Post
    Yeah same issue with me - same card and have done exactly the same as the guy above but nothing. I do like Windows 10 but it looks like it might not have been ready for the public.
    I have desktop computer using an old ATI Radeon HD 4800 and dual monitors. I managed to install Win 10 and it looked awesome! I then performed a restart to apply a few updates and was greeted with the blank screen with NO cursor issue.

    I ended up rolling back to Win7 and since updated my drivers. Not going to upgrade until I find some solid answers as the process to upgrade and roll back is really time consuming.
      My System SpecsSystem Spec


  3. Join Date : Aug 2015
    Posts : 4
    Windows 10
       10 Aug 2015 #33

    does windows have a fix for this yet? patch or something?
      My System SpecsSystem Spec


  4. Join Date : Aug 2015
    Posts : 2
    Win7
       10 Aug 2015 #34

    mizzle said: View Post
    I have desktop computer using an old ATI Radeon HD 4800 and dual monitors. I managed to install Win 10 and it looked awesome! I then performed a restart to apply a few updates and was greeted with the blank screen with NO cursor issue.

    I ended up rolling back to Win7 and since updated my drivers. Not going to upgrade until I find some solid answers as the process to upgrade and roll back is really time consuming.
    Update: Installed Win 10 again, only this time it was processed through restart, during the upgrade the screen would switch between monitors so I played around with only having one monitor connected at a time, seemed to work to show the progress screen.

    Eventually restarted after completing the install and was met with the same problem, unable to login. Frustrating! With some key mashing I somehow managed to force a quick-start (awake from sleep) which presented the login screen.

    Not sure what that hotkey is?
      My System SpecsSystem Spec


  5. Join Date : Aug 2015
    Posts : 1
    10
       11 Aug 2015 #35

    Hey guys I have no idea what my password is so none of this works for me I also tried the flash drive password reset thing but nothing any help?
      My System SpecsSystem Spec


  6. Join Date : Aug 2015
    Posts : 4
    Windows 10
       11 Aug 2015 #36

    Had to use windows 7 again because I couldnt get back into windows 10 anymore lol.. This needs to be fixed
      My System SpecsSystem Spec


  7. Join Date : Jan 2015
    UK, Midlands
    Posts : 6,191
    Win 10 Pro (1607)
       11 Aug 2015 #37

    Aeroglass/Win 8.1 upgrade: if you were running Aeroglass on Win 8.1 and upgraded, this can lead to a black screen + mouse pointer. Uninstall Aeroglass before upgrading.
      My System SpecsSystem Spec


  8. Join Date : Aug 2015
    Posts : 4
    Windows 10
       11 Aug 2015 #38

    I also have the same problem ... i have to log on with a black screen . No bios options come up when i start the computer ..... im tempted to just take it into pc world and get them to fix it
      My System SpecsSystem Spec


  9. Join Date : Jan 2015
    UK, Midlands
    Posts : 6,191
    Win 10 Pro (1607)
       11 Aug 2015 #39

    Alexneedshelp said: View Post
    I also have the same problem ... i have to log on with a black screen . No bios options come up when i start the computer ..... im tempted to just take it into pc world and get them to fix it
    Er, silly question- Did you create any precautionary disk images before upgrading to/installing Win 10?
    Will your PC boot using a boot disk (given you say you see no BIOS options)? If so, and you have the boot disk for a partition manager, can you still see your partitions/files?
    Did you install a fresh copy or upgrade?
    Whatever you do, before handing your PC to anyone else, make disk images (using a boot CD and external drive) -unless your HDD or PC is kaput- so you have a copy of any personal data. Or attach the disk to another PC and do that.... i.e. do what you can to preserve your data.
      My System SpecsSystem Spec


  10. Join Date : Aug 2015
    Posts : 4
    Windows 10
       14 Aug 2015 #40

    drreflex said: View Post
    THIS PROBLEM HAS BEEN AN ONGOING ISSUE WITH WINDOWS 10.

    Below is a Microsoft Knoledge Base entry from April of this year.

    httpw://support.microsoft.com/en-us/kb/3055414

    "The lock screen in Windows 10 Technical Preview Build 10061 might appear as a black screen with a mouse cursor
    Symptoms

    When you sign out of Windows 10 Technical Preview Build 10061 and return to the lock screen, you might see only a black screen with a responsive mouse cursor. Pressing the Alt+Tab keys or the Ctrl+Alt+Del keys has no visible effect.
    Workaround

    If you are experiencing this issue, follow these steps to sign into Windows:

    At the black screen, press the Ctrl key once on an attached physical keyboard. (You won’t see any visible change, but pressing the Ctrl key will place the cursor in the password box that you’re currently not able to see.)

    Now type the password of the user that just signed out and press Enter.This will sign you back into Windows and the desktop will appear.

    If you failed to sign in because you mistyped the password, press Enter once more. Then retype the password and press Enter." ...

    PLEASE NOTE: IF YOU ARE INSTALLING WINDOWS 10. AFTER ENTERING YOUR PASSWORD, THE CURSOR SHOULD VANISH FOR SEVERAL MINUTES WHILE WINDOWS COMPLETES THE INSTALL SETUP. MY COMPUTER, A FAST ALIENWARE, TOOK ABOUT FIVE MINUTES TO COMPLETE THE SETUP AND THEN THE WINDOWS 10 DESKTOP APPEARED.
    Hello,
    I'm answering this message because it solved my problem "halfway", and I'm interested if you have any idea how to solve it completely.

    My computer is a Lenovo T500 with an ATI Mobility Radeon 3650 video adapter. After upgrade to Windows 10 it worked "sort of" (I had the black screen problem, but I could get it to work after I put it to sleep, and then woke it up). However, after installing the first update for Windows 10 I got this "black screen plus cursor" problem. The solution that is mentioned in your post in my case solves the problem only half way (Ctrl+password; Space+password is also fine) in that I get the desktop, but it is completely empty. I only get the background picture, start menu, and the taskbar, but none of the icons that I had placed on my desktop. When I select a program (e.g. Cmd), I see that it is activated since it appears in the taskbar, but it does not appear on the desktop. Initially, I thought that my original stuff had been placed on another virtual desktop so I used the shortcut Win+Ctrl+Left to switch virtual desktops, but it turned there was no other virtual desktop. So where did my original icons disappear to, and where are the windows that I am activating? Any help would be appreciated.
    Regards,
    bostjanv
      My System SpecsSystem Spec


 
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