I've been trying to deal with the black screen issue for the last 2 days with no success. The Windows key + P trick hasn't had any effect. I don't have a 2nd monitor to try and resolve the "phantom screen" issue if it is in fact sending a signal to a non-existent monitor. I don't have a way to reset to the previous OS.
It wasn't my idea to update and now I'm stuck with this black screen and a cursor that can do nothing.
If anyone has any other tricks up their sleeves, I could really use the help.
I had this problem as well: boot into a black screen with the cursor appearing if I move the mouse, and 20s later regular login.
Turns out Windows Update auto-installed a faulty "AMDA00 Interface" driver, which is a component in Asus motherboards, and that's what caused the hang. And you can't just uninstall the driver, because Windows keeps reinstalling it without asking, so you have to block auto device updates first (I'd already blocked auto Windows Update from the group policy editor, but that wasn't enough). That's how I solved it at first, but I ended up finding a proper driver for it. Now every reboot takes me to the desktop in less than 10 sec.
So those experiencing this problem, check the device manager for exclamation marks. And if there's nothing there, check the Windows Update history for suspicious driver installs.
For those upgrading or clean installing, disconnect the network and disable WiFi until you've done everything in your power to block auto updating. Also, it's a good idea to prepare official drivers for your hardware in advance and storing them locally, then installing them before reconnecting.
That's not exactly the same issue I'm having.
I power on the pc, I get a glimpse of the boot screen, and then black. I know it's logging me in, because it's defaulting to auto-login. The cursor changes to the text cursor in the bottom left corner where the task bar is on the desktop, but other than the cursor it's just an eternally black screen. It never changes. Ever.
Yep Im having the same problem here.
Hi, I have been have issue when logging in everything will freeze cant input the password.. Sometimes just black screen.. I have noticed this when I Hooked my tv monitor up.. Since then I have been having issues starting the computer up.. I have to restart the computer a few times and take the tv cable out and will start ok...
Anyone else having this issue?
Update: Sorry its not freezing.. Every time I hook up my second screen and restart I have problems.. Just Black screen in the login.. I wait for about 40 secs and get something down the bottom but hard to workout what... is the a Nvidia problem or windows 10? Really need this to be fixed.. I have to restart the computer about 3 or 4 times. maybe goto safe mode and then fixes it self up.. gotta make sure the 2nd cable is disconnected from the computer..
Have a Ge force 770 GTX
Last edited by mitch04; 08 Aug 2015 at 20:37.
I just updated to the Windows 10; I have a Dell Inspiron 3520. The problem I am facing is that when I try to boot, it only has a black screen- like my computer monitor is not even working. I do not get a cursor arrow or anything. I can not start it in safe mode either.