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  1. Joined : Nov 2015
    Posts : 5
    Windows 10
       13 Nov 2015 #101

    colman242003 said: View Post
    This was the download of the upgrade. It shutdown and rebooted. Any suggestions for black screen when no cursor ever appears. Have no idea what to do when there is nothing on my screen to use. How long could I expect to wait for cursor to appear?
    After you power your system,wait for a while to boot then press the power button once and after 10secs press the power button again and see if the screen will come up
      My System SpecsSystem Spec


  2. Joined : Nov 2015
    Posts : 5
    Windows 10
       13 Nov 2015 #102

    Davidparis said: View Post
    you call that a solution?
    since no other option,remain the best solution for me
      My System SpecsSystem Spec


  3. Joined : Nov 2015
    Posts : 5
    Windows 10
       13 Nov 2015 #103

    CulturedCrane7 said: View Post
    Nothing is working for me I have a black screen on my laptop but I'm been trying to fix it for weeks and nothing has worked
    After you power your system,wait for a while to boot then press the power button once and after 10secs press the power button again and see if the screen will come up
      My System SpecsSystem Spec


  4. Joined : Nov 2015
    Posts : 5
    Windows 10
       13 Nov 2015 #104

    Born2run said: View Post
    Thanks Darkmiss, I followed your instructions for logging in blind and then pulled up the Project window using WindowsKey-P. It was a relief to at least get that far. I've tried all 4 options available and still cannot get the screen to come on. What should I try next? By the way, the malfunctioning computer is HP Pavillions.
    After you power your system,wait for a while to boot then press the power button once and after 10secs press the power button again and see if the screen will come up
      My System SpecsSystem Spec


  5. Joined : Oct 2015
    Posts : 66
    Windows 10 Pro 64-bit
       15 Nov 2015 #105

    I may be missing something, but I don't get the instruction to "tap" the power button. Tapping it does nothing. Holding it for several seconds shuts the system down, and that seems to be the only way I can undo the black screen. Sometimes I get it when I hit ctrl+alt+del to see the Task Manager, and sometimes I get it when I restart (which it doesn't do under that circumstance). Part of the problem is that it's intermittent. I do not want to reload 10 if I can help it. I only have one graphics adapter, on the motherboard.
      My System SpecsSystem Spec


  6. Joined : Nov 2015
    Posts : 1
    ..
       15 Nov 2015 #106

    I just reset my windows 10 pc and when I log in it goes to a black screen someone plz help
      My System SpecsSystem Spec


  7. Joined : Sep 2015
    Posts : 2
    windows 10
       16 Nov 2015 #107

    I took the advice as per message from DingdongJR , updated my BIOS and then downloaded the intel driver which works(ed) for windows 8 and it all works beautifully now. Thanks for the advice.
      My System SpecsSystem Spec


  8. Joined : Nov 2015
    Posts : 5
    windows 8.1
       18 Nov 2015 #108

    Blank Screen with Mouse Pointer


    For me this is not solving the problem.
    Nothing happens if i did this even after a hour...

    Please help.

    Darkmiss said: View Post
    Okay if you have just upgraded to windows 10 and are sitting at a black screen for way too long here's the problem and how to fix it.

    If you have an on board Intel graphics controller as well as an add on graphics card, windows thinks you have one more monitor connected than you actually have. so when windows loads its outputting the video signal to a bogus monitor.

    How to fix this
    firstly wait long enough so the mouse cursor to appear when you move the mouse.
    (blank screen with a white mouse cursor)

    Then press the space-bar and enter your login password or pin (yes your doing this blind)

    You should now be logged into windows
    if the desktop dose not appear after 30 seconds then press WindowsKey-P down arrow twice and enter.

    I hope this helps
      My System SpecsSystem Spec


  9. Joined : Nov 2015
    Posts : 5
    windows 8.1
       18 Nov 2015 #109

    For me this is not solving the problem.
    Nothing happens if i did this even after a hour...

    Please help.
    drreflex said: View Post
    THIS PROBLEM HAS BEEN AN ONGOING ISSUE WITH WINDOWS 10.

    Below is a Microsoft Knoledge Base entry from April of this year.

    httpw://support.microsoft.com/en-us/kb/3055414

    "The lock screen in Windows 10 Technical Preview Build 10061 might appear as a black screen with a mouse cursor
    Symptoms

    When you sign out of Windows 10 Technical Preview Build 10061 and return to the lock screen, you might see only a black screen with a responsive mouse cursor. Pressing the Alt+Tab keys or the Ctrl+Alt+Del keys has no visible effect.
    Workaround

    If you are experiencing this issue, follow these steps to sign into Windows:

    At the black screen, press the Ctrl key once on an attached physical keyboard. (You won’t see any visible change, but pressing the Ctrl key will place the cursor in the password box that you’re currently not able to see.)

    Now type the password of the user that just signed out and press Enter.This will sign you back into Windows and the desktop will appear.

    If you failed to sign in because you mistyped the password, press Enter once more. Then retype the password and press Enter." ...

    PLEASE NOTE: IF YOU ARE INSTALLING WINDOWS 10. AFTER ENTERING YOUR PASSWORD, THE CURSOR SHOULD VANISH FOR SEVERAL MINUTES WHILE WINDOWS COMPLETES THE INSTALL SETUP. MY COMPUTER, A FAST ALIENWARE, TOOK ABOUT FIVE MINUTES TO COMPLETE THE SETUP AND THEN THE WINDOWS 10 DESKTOP APPEARED.
      My System SpecsSystem Spec


  10. Joined : Nov 2015
    Posts : 5
    windows 8.1
       18 Nov 2015 #110

    I've been trying to deal with the black screen issue for the last one month with no success. The Windows key + P trick hasn't had any effect. I don't have a 2nd monitor to try and resolve the "phantom screen" issue if it is in fact sending a signal to a non-existent monitor. I don't have a way to reset to the previous OS.

    It wasn't my idea to update and now I'm stuck with this black screen and a cursor that can do nothing.

    If anyone has any other tricks up their sleeves, I could really use the help.
    Nothing works - no control, alt , del , not able to enter safe mode ...

    Guys please help

    RNunez said: View Post
    I've been trying to deal with the black screen issue for the last 2 days with no success. The Windows key + P trick hasn't had any effect. I don't have a 2nd monitor to try and resolve the "phantom screen" issue if it is in fact sending a signal to a non-existent monitor. I don't have a way to reset to the previous OS.

    It wasn't my idea to update and now I'm stuck with this black screen and a cursor that can do nothing.

    If anyone has any other tricks up their sleeves, I could really use the help.
      My System SpecsSystem Spec


 
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