Group Policy service

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  1. Posts : 19
    Windows 10
       #1

    Group Policy service


    For about a week now, each time I boot up, I receive this message as a pop-up – “Failed to connect to a Windows Service. Windows couldn’t connect to the Group Policy service.” I have problems using File Explorer, none of the options (such as Recovery) are available in Settings, Update & security, regedit won’t open etc. etc. Will re-installing Windows 10 solve the issues, or is there something more sinister afoot ?
      My Computer


  2. Posts : 1,264
    Windows 10 (19045.3154)
       #2

    Hi,
    Welcome to the forums, try running sfc /scannow and see whether it fixes the problem, if it doesn't, try running DISM repair Windows image following the instructions in these tutorials, you can reinstall windows as a last resort. HTH.
    SFC Command - Run in Windows 10 - Windows 10 Forums
    DISM - Repair Windows 10 Image - Windows 10 Forums
      My Computers


  3. Posts : 19
    Windows 10
    Thread Starter
       #3

    Run SFC /SCANNOW


    I can open Command Prompt, but message saying I "must be an administrator running a console session in order to use the SFC facility" displays when I type sfc /scannow. Command Prompt (Admin) will not open. This is a home computer with me as the only user. Do I need to set myself up as an administrator ?
      My Computer


  4. Posts : 5,478
    2004
       #4

    pmfturner said:
    Do I need to set myself up as an administrator ?
    Yes.

    More specifically you need to have a user on your PC who is part of the Administrators group profile.

    You don't need to sign on as this user all the time but if you don't have one (and know the password) you'll get stuck when you try to do anything like installing software.
      My Computer


  5. Posts : 19
    Windows 10
    Thread Starter
       #5

    Run SFC /SCANNOW


    How do I do that ?
      My Computer


  6. Posts : 5,478
    2004
       #6

    What users have you got set up already?

    If you can go to a command prompt and type in net user you should see something like this showing all users on your PC
    Code:
    C:\WINDOWS\system32>net user
    
    User accounts for \\HALI-WIN10
    
    -------------------------------------------------------------------------------
    Hali                     Administrator            DefaultAccount
    Guest                    Saloua                   Temp
    The command completed successfully.
    
    
    C:\WINDOWS\system32>

    Then you can check accounts individually - type net user Hali for example:
    Code:
    C:\WINDOWS\system32>net user Hali
    User name                    Hali
    Full Name                    Whatever the full name is 
    Comment
    User's comment
    Country/region code          000 (System Default)
    Account active               Yes
    Account expires              Never
    
    Password last set            2/3/2016 9:54:16 AM
    Password expires             Never
    Password changeable          2/3/2016 9:54:16 AM
    Password required            No
    User may change password     Yes
    
    Workstations allowed         All
    Logon script
    User profile
    Home directory
    Last logon                   2/8/2016 10:20:09 PM
    
    Logon hours allowed          All
    
    Local Group Memberships      *Administrators
    Global Group memberships     *None
    The command completed successfully.
      My Computer


  7. Posts : 19
    Windows 10
    Thread Starter
       #7

    Run SFC /SCANNOW


    Hmmm. I get the prompt C:\Users\Peter> and not C:\WINDOWS\system32>. Excuse my ignorance !
      My Computer


  8. Posts : 5,478
    2004
       #8

    right click on cmd and select "run as administrator".
      My Computer


  9. Posts : 19
    Windows 10
    Thread Starter
       #9

    Run SFC /SCANNOW


    Where do I find "CMD" that I right click on ?
      My Computer


  10. Posts : 1,264
    Windows 10 (19045.3154)
       #10

    Right click windows logo, click Command Prompt(Admin).
    Group Policy service-capture-1.jpg
      My Computers


 

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