1. Joined : Nov 2016
    Posts : 1
    Windows 10
       1 Week Ago #1

    Audio works for just a few minutes


    down votefavorite
    I swapped my previous PSU since it had failed. I've been having this issue since then. I boot up the computer, start watching a video, after a few minutes the audio goes off completely and I start hearing that whizzing noise, though it's very quiet. Now, if I reboot the computer it starts working for a few minutes and goes off again. During that time the sound quality is noticeably bad.
    I've tried reinstalling the audio driver. Didn't help. Formatted the computer entirely, installed drivers. Didn't help. Updated GPU driver just in case, didn't help. Tried other audio devices, didn't help. I also made sure I was using the correct rear port. Updated BIOS, still not workin
    6600k MSI Z170M Mortar RX 480 8gb 16GB RAM Antec HCG-620 PSU Windows 10 64-bit
    This looks like a motherboard issue, though I'm not sure what to do about it. I really am desperate at this point. Any help would be appreciated.

    down votefavorite
    I swapped my previous PSU since it had failed. I've been having this issue since then. I boot up the computer, start watching a video, after a few minutes the audio goes off completely and I start hearing that whizzing noise, though it's very quiet. Now, if I reboot the computer it starts working for a few minutes and goes off again. During that time the sound quality is noticeably bad.
    I've tried reinstalling the audio driver. Didn't help. Formatted the computer entirely, installed drivers. Didn't help. Updated GPU driver just in case, didn't help. Tried other audio devices, didn't help. I also made sure I was using the correct rear port. Updated BIOS, still not workin
    6600k
    MSI Z170M Mortar
    RX 480 8gb
    16GB RAM
    Antec HCG-620 PSU
    Windows 10 64-bit
    This looks like a motherboard issue, though I'm not sure what to do about it. I really am desperate at this point. Any help would be appreciated.
    Last edited by essenbe; 1 Week Ago at 08:45.
      My System SpecsSystem Spec

  2.    1 Week Ago #2

    According to the excellent Outervision.com Power Supply calculator from what I can guess about your overall system configuration (you really should provide complete system specs, you know) you don't appear to have underprovisioned your machine with the Antec PSU model you've got. If it's relatively new, as I suspect it is, you may want to contact them about obtaining a warranty replacement. The symptoms you describe could indeed indicate a defective PSU. The other likely cause could be a short of some kind, perhaps between the case and the mobo (around where the audio chip resides). You probably want to check your mobo standoffs and make sure all connections are tight and sound.
    HTH,
    --Ed--
      My System SpecsSystem Spec


 


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